2009 MERCEDES-BENZ GL450 Complaints

TAKATA RECALL A RECALL NOTICE WAS ISSUED FOR MY VEHICLE'S (2009 BENZ GL450) AIRBAGS. HOWEVER, TAKATA / MERCEDES BENZ DO NOT HAVE A REMEDY AVAILABLE FOR MY VEHICLE DESPITE THE RECALL DATE BEING MORE THAN 1 YEAR AGO.

WE HAD TROUBLE TOWING OUR TRAVEL TRAILER, WE LOOKED UNDER OUR CAR AND THE WELD WAS BROKEN ON OUR HITCH. WE TOOK IT TO THE DEALERSHIP AND THEIR INSPECTION CONFIRMED IT WAS A "BAD WELD".THEY WANT US TO PAY $900 TO FIX. THIS IS THE EXACT SAME PROBLEM AND HITCH THAT WAS RECALLED IN 2007 AND 2008, SO MERCEDES CONTINUED TO USE THE SAME HITCH AND WELD IN YEAR 2009 AND NOW IT HAS FAILED AFTER 4 TIMES TOWING. THE RUST ON OUR PICTURE INDICATES THE WELD HAD FAILED MUCH PRIOR TO US REALIZING IT.

TL* THE CONTACT OWNS A 2008 MERCEDES BENZ GL450. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V081000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PART DISTRIBUTION DISCONNECT.

I WAS DRIVING ON MY WAY HOME FROM WORK TODAY 2/3/2017 AND I WAS MERGING ONTO HIGHWAY WHEN I HEARD A LOUD EXPLOSION. I THEN SAW THAT MY SUNROOF HAD SHATTERED AND WAS BOWED OUT. THERE IS A LARGE HOLE IN THE CENTER OF THE SUNROOF AND THE REST OF THE GLASS IS SPIDERWEBBED. NOTHING HAD HIT MY CAR OR MY SUNROOF. I WAS ONLY GOING ABOUT 15 MPH AS I WAS STILL ON A ON RAMP. IT WAS VERY SCARY AND DANGEROUS. I CALLED MERCEDES WHO IS NO HELP. THEY NEED TO RECALL THIS OR BE HELD RESPONSIBLE. THIS COULD HAVE CAUSED ME TO CRASH OR IF MY SUNROOF COVER WAS OPENED I WOULD HAVE BEEN SHOWERED IN GLASS.

TL* TAKATA RECALL. THE CONTACT OWNS A 2009 MERCEDES-BENZ GL450. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V081000 (AIR BAGS) AND STATED THAT THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE CONTACT'S VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT WAS NOT EXPERIENCING A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 05/10/17*LJ UPDATED 10/10/2017*JS