2008 MERCEDES-BENZ GL450 Complaints

POWER STEERING FLUID IS LEAKING AT TOP SEAL AT INPUT SHAFT ON POWER STEERING GEAR. IT LEAKS ONTO BOTTOM OF CHASSIS FRAME AND CONCERNED ABOUT CATCHING FIRE DUE TO EXHAUST PIPE NEARBY. THIS IS NOTICEABLE WHEN VEHICLE IS PARKED OVERNIGHT AS IT LEAVES PUDDLE OF FLUID UNDERNEATH. POWER STEERING RESERVOIR WAS ALSO LEAKING AND WAS REPLACED AT 74,000 MI.

I NOTICED A STRONG GAS SMELL AFTER A FULL TANK OF GAS WITH MY MERCEDES BENZ GL450 AFTER I RECEIVED IT BACK FROM THE MERCEDES BENZ DEALER TO REPLACE THE DRIVER SIDE FUEL SENDING UNIT TO FIX THE BROKEN FUEL GAUGE. THE STRONG GAS ODOR WAS NON-EXISTENT BEFORE THE REPAIR. INITIALLY, I THOUGHT IT WAS JUST A RESIDUAL SMELL DUE TO THE REPAIR BUT AFTER A WEEK WHEN I FILLED AGAIN, THE GAS SMELL WAS STILL THERE. THE SMELL IS SO BAD ESPECIALLY IN THE MORNING WHEN I GET INSIDE THE GARAGE. THE SMELL IS EVIDENT ON THE REAR PASSENGER SIDE CLOSE TO THE GAS TANK. ON JANUARY 11, 2016, I BROUGHT BACK THE VEHICLE TO THE SAME MERCEDES BENZ DEALER WITH A QUARTER OF A TANK TO INVESTIGATE THE PROBLEM. AFTER A COUPLE OF DAYS, THE SERVICE ADVISOR TOLD ME THAT THE TECHNICIAN/MECHANIC DID THE INSPECTION AND DIAGNOSIS BUT DID NOT FIND ANYTHING WRONG. I WAS ASKED IF I OVERFILL WHEN I PUT GAS AND I SAID NO. IF MERCEDES BENZ COULD NOT FIND OUT WHAT IS WRONG TO AN OBVIOUS PROBLEM, I DON'T KNOW WHAT'S GOING ON WITH THE VEHICLE. AS I HAVE SAID BEFORE, THIS PROBLEM WAS NON-EXISTENT BEFORE THEY DROPPED THE TANK TO FIX THE FUEL SENDING UNIT. I FIND IT WRONG THAT I HAVE TO SHOULDER THE BURDEN OF WORRIES AND UNCERTAINTY TO A SAFETY PROBLEM THAT MERCEDES BENZ COULD NOT ACCURATELY DIAGNOSE. AT THIS TIME, I DO NOT REALLY HAVE A PEACE OF MIND SAFETY WISE WHENEVER I DRIVE THIS VEHICLE WITH MY FAMILY.

WAS NOTIFIED BY MERCEDES DEALERSHIP THAT THE CAR HAD "POSSIBLE STEERING RACK CONTROL HEAD LEAKING. FLUID COULD BE SPATTER FROM RESERVOIR LEAKING." I WAS TOLD TO "REPLACE POWER STEERING RESERVOIR AND SEAL RING," WHICH I DID. LESS THAN 20,000 MILES LATER, THE CAR BECAME INTERMITTENTLY HARD TO STEER. WITHIN A SHORT TIME PERIOD, THE CAR BECAME WORSE AND, BECAUSE IT WAS UNSAFE TO DRIVE DUE TO THE UNEXPECTED INABILITY TO STEER, I DROVE TO THE DEALERSHIP SERVICE DEPARTMENT WITHOUT AN APPOINTMENT. I WAS TOLD THAT NOW I NEEDED TO REPLACE THE POWER STEERING RACK, AND REPLACE POWER STEERING PUMP AND RESERVOIR. AN ONLINE SEARCH BRINGS UP HUNDREDS OF SIMILAR COMPLAINTS WITH THE 2008 (AND SIMILAR YEARS) GL450 POWER STEERING.

TL* THE CONTACT OWNS A 2008 MERCEDES BENZ GL450. WHILE DRIVING AT 20 MPH, THE VEHICLE DROVE OVER A POTHOLE AND BECAME INOPERABLE. THE COMPRESSOR OVERHEATING WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER. THE TECHNICIAN DIAGNOSED THAT THE FRONT AXLE, HUBS, AND SUSPENSION WERE CORRODED AND THE ENGINE WAS LEAKING. ALL THE PARTS NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 92,876. UPDATED 09/10/15*LJ

TL* THE CONTACT OWNS A 2008 MERCEDES BENZ GL450. WHILE DRIVING AT ANY SPEED, THE STEERING WHEEL FAILED TO TURN RIGHT OR LEFT. THE FAILURE RECURRED EVERYTIME WHEN DRIVING. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE RACK AND PINION STEERING NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE CONTACT STATED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 08V682000 (STEERING). THE FAILURE MILEAGE WAS 94,000.

I BELIEVE THIS IS A FAULTY PART. I HAD 31,000 MILES ON THE VEHICLE WHEN THE FRONT AIRMATIC WENT OUT. NOW THE BACK IS GOING OUT AT 50,000 MILES. THE FIRST TIME I TOOK IT IN THEY SAID IT'S NOT IF IT WILL GO OUT IT'S WHEN. SO I BELIEVE MERCEDES BENZ KNOWS THEY HAVE PROBLEMS WITH THIS AND WE ARE PAYING FOR BAD PARTS. I BELIEVE THIS PART SHOULD BE RECALLED BECAUSE THEY KNOW THEIR IS A PROBLEM.

TL* THE CONTACT OWNS A 2008 MERCEDES BENZ GL450. THE CONTACT STATED THAT THE REAR SEAT POWER CONTROL BUTTON FAILED TO LOCK THE SEAT IN PLACE. THE CONTACT MENTIONED THAT THE CONTROL STILL HAD THE ABILITY TO MOVE THE SEAT FORWARD AND BACKWARDS. THE DEALER STATED THAT THE SEAT NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 60,000.

PURCHASED 2008 CPO GL-450. UNFORTUNATELY FOR ME I HAVE HAD NUMEROUS INCIDENTAL/CONSEQUENTIAL REPAIRS WHICH DOES NOT COINCIDE WITH THE MARKETING SPECIFIC PERFORMANCE. THE FOLLOWING ARE THE CURRENT REPAIRS: CRACK IN REAR BUMPER 10/22/12, FAULTY REAR HATCH 11/01/12, FAULTY DOOR 2/4/13, ENGINE PISTON LEAK 3/5-19/13, , SYSTEM STEREO/NAVIGATION FAILURE 5/13, FUEL SMELLS 7/6/13, STEERING WHEEL REPLACEMENT 3/14, GARNISH MOLDING REPLACEMENT, AIR PRESSURE SHOCKS MALFUNCTION 3/14, AND SEAT BELT FAILURE 6/14. AND I AM TO BELIEVE MY VEHICLE PASSED A CPO INSPECTION WITH ALL THESE NOTICEABLE FAILURES. AS A CONSUMER, I WAS WILLING TO SACRIFICE EXTRA COSTS FOR QUALITY AND REASSURANCE; INSTEAD I EXPERIENCED A DEFECT IN ??TRUTH-IN-ADVERTISEMENT. I HAVE 4 MONTHS LEFT ON MY EXTENDED WARRANTY(YOU CAN ONLY PURCHASE MERCEDES BENZ WARRANTY IF YOU BUY A CPO MERCEDES BENZ VEHICLE ;WHICH ARE EXTRA ADDED FEES TO THE COST/PRICE OF THE VEHICLE.), IF NOT PROPERLY ADDRESSED, I BELIEVE THIS TYPE OF EXCEPTIONAL CIRCUMSTANCE OF AUTO SALES/PERFORMANCE AND BUSINESS PRACTICE WILL GROW AND TRANSFER SEVERE FINANCIAL HARDSHIP ON ANY/ AND ALL CONSUMERS. *TR

POWER STEERING FAILURE. DEALER RESEALED RACK HEAD ASSEMBLY AND REPLACED POWER STEERING PUMP. IT'S UNCLEAR TO ME HOW A SEALED RESERVOIR AND RELATED PARTS ARE LEAKING WHEN IT WAS DESIGNED BY THE MANUFACTURER AS PART NOT SUBJECT TO WEAR-AND-TEAR DETERIORATION. MY RESEARCH REVEALED NHTSA CAMPAIGN ID NUMBER: 08V682000 BUT DEALER SAID IT DID NOT APPLY TO MY VIN. *TR

I PURCHASED A VEHICLE FROM AUTO WORLD USA IN BEDFORD, OHIO. I HAVE EXPERIENCED ISSUED WITH THE CAR FROM THE DAY I TOOK THE CAR TO TRY AND GET INSPECTED IN THE STATE OF PENNSYLVANIA. I WAS TOLD THAT THE BRAKES AND TIRES WERE GOOD TO PASS INSPECTION; HOWEVER WHEN I TOOK THE CAR TO GET INSPECTED I HAD TO REPLACE ALL 4 TIRES, BRAKES AND ROTORS. I TOOK THE CAR TO MERCEDES BENZ TO GET LOOKED AT DUE TO THE BURNING SMELL THAT KEEPS COMING THROUGH THE VENTS WHEN THE HEAT IS ON. I WAS TOLD THE MY OIL SEPARATOR WAS LEAKING' THAT MY AIR SPRINGS ARE LEAKING AND THAT MY REAR AIR SUSPENSIONS WERE BAD. WHEN I PURCHASED THE CAR I WAS OFFERED A WARRANTY THAT I WAS TOLD WOULD COVER THOSE TYPES OF REPAIRS. WELL IT TURNS OUT THE SUSPENSION IS NOT COVERED UNDER THE WARRANTY AND I CANNOT GET THE OIL SEPARATOR FIXED BECAUSE THERE IS A DEDUCTIBLE (THAT I WAS NOT MADE AWARE OF.) I HAVE TO TAKE MY CAR TO AUTO WORLD USA IN OHIO TO GET REPAIRS DONE AND I LIVE IN PITTSBURGH, PA. I WAS TOLD BY THE WARRANTY COMPANY THAT THE DEALERSHIP COULD CALL AND THEY WOULD WAIVE THE DEDUCTIBLE. TERRY DOBBINS AT AUTO WORLD, WAS VERY RUDE AND SAID THAT SHE WOULD NOT CALL THE WARRANTY AFTER SHE KEPT EXPRESSING SHE WAS GOING HOME SHE JUST HAPPENED TO ANSWER MY CALL. WHAT TYPE OF COMPANY TREATS A CUSTOMER LIKE THAT? I WAS GIVEN FALSIFIED INFORMATION ON MANY LEVELS AND WAS TREAT LIKE I COMMITTED A CRIME. AUTO WORLD USA SHOULD BE INVESTIGATED THEIR SALES PRACTICES ARE FRAUDULENT. THEY HAVE PUT THE LIFE OF ME AND MY CHILDREN IN JEOPARDY BY SELLING ME A CAR THAT HAD SAFETY ISSUES AND IT IS THEIR DUE DILIGENCE TO MAKE SURE THAT THE CAR DID NOT HAVE SAFETY ISSUES BEFORE IT WAS SOLD TO A CONSUMER WITH AN "AS-IS" WARRANTY OR NOT. ME AND MY KIDS COULD BE SERIOUSLY INJURED BECAUSE I WAS SOLD A CAR WITH A SAFETY HAZARD. SOMEBODY ELSE MAY NOT BE FORTUNATE ENOUGH TO FIND OUT WHAT'S WRONG WITH THEIR CAR BEFORE IT'S TO LATE. *TR