2010 MERCEDES-BENZ GL450 Complaints

TAKATA RECALL. I'M WRITING TO COMPLAIN ABOUT THE UNACCEPTABLE LENGTH OF TIME IT IS TAKING MERCEDES TO RECALL THIS PART. GIVEN WE'RE DRIVING AROUND WITH WHAT AMOUNTS TO A GRENADE IN OUR AIRBAGS, IT SHOULDN'T TAKE A YEAR AND A HALF (AND COUNTING) BETWEEN RECALL NOTICE DATE AND TODAY...WITH NO DATE FOR RESOLUTION YET IDENTIFIED BY MERCEDES. MY FAMILY IS AT RISK.

"TAKATA RECALL" DEALERSHIP DOES NOT RESPOND TO MY REQUEST TO REPAIR OR REPLACE AIR BAG. MERCEDES- BENZ OF NEW ORLEANS IS DEALERSHIP WHERE WE PURCHASED VEHICLE. ITS OVER A YEAR WITH THE SAME RESPONSE THAT THEY ARE WAITING FOR PARTS. WE ARE VERY CONCERNED ABOUT OUR SAFETY SHOULD WE BE IN AN ACCIDENT.

TAKATA RECALL, AIRBAGS NOT IN STOCK AT DEALER, 8 WEEK WAIT PER SERVICE DEPARTMENT. DANGEROUS SITUATION TO WAIT SO LONG FOR REPLACEMENT OF DRIVER SIDE AIRBAG.

TAKATA RECALL. MERCEDES IS NOT CORRECTING THIS SAFETY ISSUE IN A TIMELY MATTER AND HAVE FAILED TO PROVIDE ME WITH EVEN AN ESTIMATED TIMEFRAME.

RECEIVED A LETTER IN THE MAIL IN 2016. CALLED LOCAL DEALERSHIP (GREENVILLE, SC LOCATION) AND WAS TOLD THEY DIDN'T HAVE THE PARTS/MATERIALS TO FIX THE AIRBAG ISSUE. ASKED IF THEY WOULD NOTIFY ME WHEN ITEMS WERE RECEIVED, AND DEALERSHIP SAID THEY WOULD NOT BE RECEIVING ANY PARTS TO FIX THE ISSUE BECAUSE THERE WAS A SHORTAGE... THEY DIDN'T KNOW HOW TO DIRECT ME. WASN'T SURE WHAT TO DO UNTIL A POST CARD WAS RECEIVED IN THE MAIL YESTERDAY. I'M NOT CERTAIN OF AN EXCEPT DATE. I RECALL IT BEING IN DECEMBER OF 2016 WHEN I CALLED THE LOCAL DEALERSHIP.

TAKATA RECALL HAS BEEN A YEAR NO RESULTS, NOW RECEIVED A NOTICE THEY ARE FILLING BANKRUPTCY! SO NOW WHAT?

REAR AIR SUSPENSION EXPLODED WHILE CAR WAS STATIONARY IN HIGH POSITION ENGINE OFF . THE CAR SHAKED .

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 MERCEDES-BENZ GL450. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V081000 (AIR BAGS); HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE LOCAL DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 11/03/17*LJ UPDATED 11/13/2017*JS

OUR FAMILY OWNS 5 VEHICLES OF THE SAME TYPE (MERCEDES GL). ALL HAD OR CONTINUE TO HAVE A PROBLEM WITH THE RPM SENSOR AFTER ABOUT 30.000 MILES. THIS PROBLEM CAUSES DANGEROUS SITUATIONS WHILE DRIVING BECAUSE THE CAR JUST SHUTS DOWN AND DOES NOT ACCELERATE ANYMORE. WE INFORMED THE CHAIRMAN OF MERCEDES BENZ, DR. DIETER ZETSCHE, ABOUT THE ONGOING PROBLEM. THE BOARD'S RESPONSE WAS THAT THESE ARE ALL ISOLATED INCIDENTS ALTHOUGH ALL OF OUR 5 VEHICLES CONTINUE TO HAVE THE SAME PROBLEM. MERCEDES CLAIMS THAT THEY ARE UNAWARE THAT THIS PROBLEM HAPPENS WITH OTHER GLS AS WELL. HOWEVER, NOT ONLY DO OUR 5 GLS SHOW THE SAME PROBLEM BUT WE FOUND OUT THAT OTHER GLS HAVE THIS PROBLEM AS WELL. TWO MERCEDES DEALERSHIPS WE USE IN THE UNITED STATES ARE AWARE OF THIS PROBLEM AND THAT'S WHY THEY GIVE SMALL DISCOUNTS ON THE SENSOR PART AFTER THE WARRANTY HAS EXPIRED. BUT WE FEEL, BECAUSE OF THE SECURITY RISK, THAT THIS PROBLEM DEFINITELY WARRANTS A RECALL.

TAMARA RECALL NOT BEING FIX AND RISK OF SERIOUS INJURY. AND MERCEDES IS ON PENDING STATUS ON ALL RECALLS!