2012 MERCEDES-BENZ GL450 Complaints

TAKATA RECALL. MY CAR HAS AN AIRBAG AFFECTED BY THE RECALL, YET MERCEDES HAS NOT OFFERED TO REPLACE IT. I RECEIVED A RECALL NOTICE BUT THERE IS NO ACTION TO TAKE.

TAKATA RECALL IT HAS BEEN OVER A YEAR SINCE I WAS NOTIFIED MY 2012 MERCEDES BENZ GL450 NEEDED THE DEFECTIVE AIRBAGS REPAIRED/REPLACED. I PHONED THE LOCAL MERCEDES BENZ DEALERSHIP AT THAT TIME AND WAS ADVISED I WOULD HAVE TO WAIT. WHAT AM I TO DO AT THIS TIME TO SUCCESSFULLY ACCOMPLISH THIS BEFORE AN ACCIDENT OCCURS DUE TO THIS DEFECTIVE AIRBAG?

TAKATA RECALL I HAVE BEEN WAITING OVER A YEAR FOR THIS AIRBAG TO BE REPLACED BUT LOCAL DEALERS KEEP SAYING THEY CAN NOT GET ANY PARTS FROM MERCEDES BENZ

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 MERCEDES-BENZ GL450. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V081000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. MERCEDES-BENZ OF HOUSTON GREENWAY IN HOUSTON, TX WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 MERCEDES-BENZ GL450. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V081000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REMEDY. THE CONTACT CONTACTED CRITZ MERCEDES-BENZ OF SAVANNAH (7000 ABERCORN ST, SAVANNAH, GA 31406 (912) 354-7000) AND WAS INFORMED THAT THE RECALL PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 MERCEDES-BENZ GL450. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V081000 (AIR BAGS) FOR THE DRIVER FRONTAL AIR BAG INFLATOR; HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. AN UNKNOWN DEALER STATED THAT THEY WERE UNSURE IF THE VEHICLE WOULD BE INCLUDED IN THE RECALL AND WOULD KEEP THE CONTACT INFORMED. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE AND STATED THAT THE CONTACT WOULD RECEIVE A FOLLOW-UP LETTER; HOWEVER, NO ADDITIONAL ASSISTANCE WAS MADE AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 08/10/2017*JS

AT 80K MILES THE FRONT AIR SUSPENSION STARTED LEAKING AND I HAD THEM REPLACED AT A COST $2414.42. I WAS ALWAYS WORRIED THAT NEXT WAS THE BACK SUSPENSION AND THIS IS NOW TRUE THAT I HAVE TO DO THE SAME FOR THE REAR AIR SUSPENSION AND I CAN ESTIMATE BASED ON THE LAST REPAIR PRICE THAT PERHAPS WILL BE PAYING ANOTHER $2500. I HAVE SPOKEN TO VARIOUS PEOPLE WITH THE SAME TYPE OF CARS WHOM I MET WITH FLATTENED AIR SUSPENSIONS AND DID NOT KNOW WHY THEIR CAR SUSPENSIONS WERE LEAKING. AT LEAST IT WOULD BE GOOD IF MERCEDES COULD PROVIDE US WITH METAL ALTERNATIVES BECAUSE DO THINK IN THE NEXT 2 TO 3 YEARS, I WILL BE REPLACING THEM AGAIN AND AGAIN. PLEASE HELP, THIS DOES NOT SEEM RIGHT OR EVEN FAIR TO HAVE LEAKING SUSPENSION.

TL* THE CONTACT OWNS A 2012 MERCEDES-BENZ GL450. WHILE DRIVING 20 MPH, THE REAR MIDDLE SEAT BELT FRACTURED WITHOUT WARNING. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS APPROXIMATELY 70,000.

ON JANUARY 8, 2014, THE OWNER OF THE 2012 MERCEDES BENZ GL450 WAS INSIDE HER VEHICLE WITHIN THE GARAGE OF HER RESIDENCE, PREPARING TO LEAVE TO PERFORM ERRANDS. REALIZING SHE NEED TO ATTEND TO HER YOUNG CHILDREN, SHE PUT THE VEHICLE'S ELECTRONIC TRANSMISSION INTO PARK AND WAS EXITING THE VEHICLE WHEN THE GL450 SUDDENLY BEGAN MOVING REARWARD IN REVERSE. THE REVERSING VEHICLE PINNED THE OWNER BETWEEN THE OPEN DRIVER'S DOOR AND THE GARAGE WALL, IMPACTING THE LEFT SIDE OF HER BODY WITH ENOUGH FORCE TO FRACTURE HER PELVIS AND BEND BACK THE HINGES OF THE DRIVER'S SIDE DOOR (SEE ATTACHED PHOTOGRAPH. THE VEHICLE THEN CAREENED OUT OF THE GARAGE WITH HER TWO SMALL CHILDREN INSIDE THE RUNAWAY DRIVERLESS VEHICLE. FEARING FOR THE SAFETY OF HER YOUNG CHILDREN WHO WERE STILL IN THE GL450, THE SEVERELY INJURED OWNER RAN DOWN THE DRIVEWAY TOWARD THE VEHICLE AND REACHED IT JUST BEFORE IT CRASHED INTO A GATE. PLEASE SEE ATTACHED DOCUMENT FOR DETAILS.

ON 01/08/14, A FEMALE DRIVER OF A 2012 GL 450 WAS STATIONARY, IN THE GARAGE, WITH ENGINE RUNNING. BEFORE SHE EXITED THE VEHICLE TO CHECK ON HER CHILD IN THE REAR OF THE VEHICLE, SHE PRESSED THE PARK BUTTON ON THE DRIVE SELECT ELECTRONICALLY-CONTROLLED COLUMN SHIFTER. AS SHE EXITED AND WALKED AROUND TO HER CHILD, THE TRANSMISSION SUDDENLY SHIFTED INTO REVERSE, THE VEHICLE TRAVELLED BACKWARDS AND PINNED HER BETWEEN THE OPEN DRIVER'S DOOR AND THE GARAGE WALL. LUCKILY, THE VEHICLE'S DOOR HINGE BOLTS BROKE, THE DOOR FOLDED AND SHE WAS ABLE TO EXTRICATE HERSELF, AS THE VEHICLE CONTINUED TO TRAVEL IN REVERSE UNTIL IT WAS STOPPED BY A COLUMN AT THE END OF THE DRIVEWAY. THE DRIVER SUSTAINED MASSIVE DEBILITATING INJURIES. WE BELIEVE THAT BECAUSE OF AT LEAST TWO SERIOUS ENGINEERING MISTAKES AND/OR DEFECTS, THE MERCEDES GL 450 DRIVE SELECT ELECTRONICALLY-CONTROLLED COLUMN SHIFTER FAILED TO ENGAGE INTO PARK. ## VIN PASSED ## MERCEDES-BENZ GL450 2012 ##