2011 MERCEDES-BENZ GLK350 Complaints
View complaints related to 2011 MERCEDES-BENZ GLK350. The complaints found here are submitted by actual consumers with first hand experience. There are more than 130 complaints submitted for the 2011 MERCEDES-BENZ GLK350. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2011 MERCEDES-BENZ GLK350- BROOKLYN, NY
TL* TAKATA RECALL. THE CONTACT OWNS A 2011 MERCEDES-BENZ GLK350W4. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V081000 AND 16V363000 (AIR BAGS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED BENZEL-BUSCH MOTOR CAR AT (201) 298-9286 (28 GRAND AVE, ENGLEWOOD, NJ 07631) WHERE IT WAS CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE/PARTS DISTRIBUTION DISCONNECT.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2011 MERCEDES-BENZ GLK350- KITTERY, ME
PORTSMOUTH MERCEDES HAS NOT RECEIVED REPLACEMENT AIR BAGS AS OF TODAY 11/7/2017. I HAVE CALLED TK HOLDINGS BUT HAVE ONLY RECEIVED A RECORDING. I AM UNABLE TO GET REPLACEMENT AIR BAGS FOR THE DEFECTIVE ONES THAT ARE IN MY MB GLK, WHICH IS TO BE FREE. PLEASE HELP ME GET REPLACEMENT AIR BAGS FROM TK HOLDINGS, WHICH HAS FILED BANKRUPTCY CASE # 17-11375 (BLS).
Source: NHTSA WEB SITE -
2011 MERCEDES-BENZ GLK350- HAYWARD, CA
TAKATA RECALL. I RECEIVED THE RECALL LETTER AND ABOUT THE CHAPTER 11 BANKRUPTCY FILED FOR TAKATA. I CALLED 2 MERCEDES DEALERSHIPS AND THEY HAVE NO IDEA WHEN THE PARTS WILL BE AVAILABLE TO FIX THE TAKATA AIRBAGS THAT HAVE BEEN RECALLED. THEY HAVE NO ESTIMATED TIMELINE FOR WHEN THEY EXPECT THE PARTS TO BE AVAILABLE. ARE WE SUPPOSED TO DRIVE THE CAR INDEFINITELY UNTIL THE PARTS BECOME AVAILABLE TO FIX THE AIRBAGS?
Source: NHTSA WEB SITE -
2011 MERCEDES-BENZ GLK350- EMERYVILLE, CA
TAKATA RECALL - I RECEIVED THE RECALL NOTICE FROM MB USA ABOUT ONE YEAR AGO THAT MY VEHICLE IS UNDER A RECALL. STILL ONE YEAR LATER I HAVE NOT BEEN PROVIDED THE REPLACEMENT PART. CONSIDERING THE AMOUNT OF TIME THAT HAS PASSED, I BELIEVE THE MANUFACTURER HAS FAILED TO REMEDY THIS SAFETY RECALL FOR MY VEHICLE IN A TIMELY MANNER.
Source: NHTSA WEB SITE -
2011 MERCEDES-BENZ GLK350- TERRY, MS
TAKATA RECALL HAS STILL NOT CAME UP WITH A SOLUTION TO FIX THE AIRBAGS WHICH I FEEL IS A HAZARD WHILE DRIVING. THIS IS MY ONLY MEANS OF TRANSPORTATO AND I DON'T FEEL MY FAMILY AND I ARE SAFE IN THIS VEHICLE. AFTER TRAVELING TO A DOCTORS APPOINTMENT, WHEN PUT THE KEY IN THE POSUTION TO CRANK VEHICLE THE STEERING WHEEL WOULD NO LONGER LET FOWN. STEERING WHEEL IS NOW STUCK IN THE UP POSITION. CAN'T LOWER THE STEERING COLUMN. WHICH MAKES IT NOW DIFFICULT THE STIR. ELECTRIC CONTROL LEVER WILL NOT WORK. BRAKE LIGHTS, SIGNAL LIGHTS LAMPS CONTINUALLY BURNS OUT BULBS WHILE IN MOTION , STATIONARY ACTUALLY AT ANYIME.
Source: NHTSA WEB SITE -
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2011 MERCEDES-BENZ GLK350- VENTNOR, NJ
LOCAL DEALERS HAVE BEEN UNABLE TO REPAIR AS THEY CLAIM THERE ISN'T A REPLACEMENT AS OF NOW.
Source: NHTSA WEB SITE -
2011 MERCEDES-BENZ GLK350- ALEXANDRIA, VA
TAKATA RECALL THIS HAS BEEN GOING ON FOR OVER A YEAR & DEALER HAS NOT INPLEMENTED REPLACEMENT.
Source: NHTSA WEB SITE -
2011 MERCEDES-BENZ GLK350- BROOKLYN, NY
I HAVE NOT GOTTEN THE FREE REPLACEMENT AIRBAGS FROM ANY OF THE DEALERSHIPS NEAR ME. SO FAR NOTHING HAS HAPPENED TO THE AIRBAGS AS OF NOW. I USE MY CAR VERY OFTEN AND I DO NOT WANT TO BECOME PART OF THE STATISTICS. I JUST WANT THE AIRBAGS REPLACED.
Source: NHTSA WEB SITE -
2011 MERCEDES-BENZ GLK350- POUGHKEEPSIE, NY
TL* TAKATA RECALL. THE CONTACT OWNS A 2011 MERCEDES-BENZ GLK350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V081000 (AIR BAGS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (FRIENDLY MOTORCARS, 134 OLD POST RD, WAPPINGERS FALLS, NY 12590 (845) 298-0600) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS UNABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT STATED RECENTLY RECEIVED A POSTCARD FROM TK HOLDINGS, ALERTING HIM THAT THEY FILED FOR BANKRUPTCY. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2011 MERCEDES-BENZ GLK350- SYOSSET, NY
TAKATA RECALL I AM STILL WAITING FOR THE AIR BAG REPLACEMENTS TO BE PUT IN MY CAR. THIS IS SINCE FEBRUARY 2016. I CALLED THE DEALERSHIP IN HUNTINGTON NEWYORK TODAY & WAS TOLD THAT THEY STILL DO NOT HAVE THE PARTS.
Source: NHTSA WEB SITE