2012 MERCEDES-BENZ GLK350 Complaints

TAKATA RECALL: THERE ARE TWO OUTSTANDING RECALLS FOR MY VEHICLE (NHTSA 16V081 & 17V017) THAT HAVE NO REMEDIES FOR OVER A YEAR. ONE WAS POSTED IN FEBRUARY 2016 & ANOTHER IN JANUARY 2017. WITHOUT THIS, I CANNOT HAVE MY AIRBAG(S) CHANGED AND AM WORRIED EVERY TIME I OPERATE MY VEHICLE. SHOULD MY AIRBAGS DEPLOY, MYSELF AND MY PASSENGER RUN THE RISK OF SHRAPNEL FROM AN INFLATOR RUPTURE. RATHER THAN SAVE LIVES, THESE AIRBAGS ARE TICKING TIME BOMBS!

THE AIRBAGS HAVE BEEN RECALLED FOR SEVERAL YEARS AT THIS POINT IN TIME...MERCEDES HAS NOT REPLACED THESE DEFECTIVE AIRBAGS.

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 MERCEDES-BENZ GLK350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V081000 AND 17V017000 (AIR BAGS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER MERCEDES-BENZ OF AUSTIN (6757 AIRPORT BLVD, AUSTIN, TX 78752) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TAKATA RECALL - MY VEHICLE HAS BEEN UNDER RECALL FOR A COUPLE OF YEARS DUE TO MALFUNCTION OF DRIVER SIDE AND PASSENGER SIDE AIRBAGS. I'VE RECEIVED SEVERAL NOTICES VIA MAIL REGARDING THE RECALLS AND I HAVE REACHED OUT TO MERCEDES BENZ TO HELP RESOLVE THE ISSUE. EVERY TIME I CALL MERCEDES BENZ AND MY LOCAL MERCEDES BENZ DEALER ABOUT THE AIRBAG PARTS, I AM TOLD MY AIRBAG RECALLS ARE "PENDING". MY VEHICLE IS UNSAFE TO DRIVE FOR MYSELF AND MY PASSENGERS. MY ATTORNEY HAS SENT A LETTER TO MERCEDES BENZ AND TO NHTSA REGARDING THE SITUATION AS MY VEHICLE HAS NOT YET BEEN FIXED AND IS A GREAT HAZARD. THE AIRBAG PARTS, I AM TOLD, ARE NO LONGER BEING MANUFACTURED. I DON'T FEEL SECURE DRIVING MY VEHICLE AND AM HIGHLY DISAPPOINTED IN THE WAY MY SITUATION IS BEING HANDLED. MERCEDES BENZ IS AWARE OF THE LAW THAT THEY MUST FIX THE PROBLEM, HOWEVER, THEY ARE NOT ACTING QUICKLY TO REMEDY THE CURRENT ISSUE. IT IS AS IF A MAJOR ACCIDENT MUST OCCUR BEFORE THE PROBLEM GETS FIXED, WHICH COULD RESULT IN GREAT INJURY OR DEATH TO MYSELF AND MY PASSENGERS. I CHECK THE TAKATASPECIALMASTER.COM WEBSITE EVERY SINGLE DAY, WAITING ON THE CLAIM FORMS TO SHOW SO I CAN MAKE MY CLAIM - THE FORMS ARE STILL NOT AVAILABLE. THIS IS UNSATISFACTORY. *JS

TAKATA RECALL AIRBAG INFLATORS NOTICE. CALLED 2 DEALERS, FAMILY AUTO ON BINNACLE DRIVE IN MD, SAID THEY WEREN'T AUTHORIZED DEALER DIRECTED ME TO MERCEDES-BENZ OF ANNAPOLIS, SAID THEY HAD NO PARTS AND I SHOULD CALL THIS NUMBER 1-877-496-3691 AND THEY WOULD TELL ME WHAT TO DO. MADE ALL CONTACTS ON THURSDAY, NOVEMBER 30, 2017. AWAITING PERTINENT INFO TO HAVE VEHICLE REPAIRED. WAS TOLD I COULD EXPECT NOTIFICATION IN THE MAIL WHEN PARTS WERE AVAILABLE.

I CALLED TO INQUIRE ABOUT THE AIRBAG RECALL AND THE REP THAT ANSWERED THE PHONE SAID, THEY WERE NOT DOING THE YEAR OF MY CAR RIGHT NOW, AND THAT I CAN CALL BACK TO SEE WHEN THEY ARE. I ASKED SO, AM I SUPPOSE TO JUST KEEP DRIVING THE CAR UNTIL, I HEAR FROM YOU ALL, THE LADY SAID, I'M NOT SURE THAT IS UP TO YOU. I HAVE TRIED TAKING THE CAR TWICE AND I WAS TOLD THEY DON'T HAVE THE PARTS YET, SO I DON'T KNOW WHAT ELSE TO DO. (NOT SURE OF EXACT DATE OF THIS CONVERSATION)

THE GLASS ON THIS VEHICLE IS VERY BAD AND HAS SPECS AND VISIBILITY IS BAD WHEN IT'S DAYLIGHT AND SUNNY OUT THERE MB DEALER RECOMMENDED XRAIN BUT IT' HASN'T IMPROVED

TAKATA RECALL - EVERY SO OFTEN THE PASSENGER AIRBAG LIGHT COMES ON WHEN NO ONE IS SITTING IN THE SEAT WHILE THE VEHICLE IS IN MOTION ON MY MERCEDES 2012 GLK350 4MATIC. WHEN THIS HAPPENS I HAVE TO STOP AND TURN THE VEHICLE OFF, THEN TURN VEHICLE BACK ON TO SEE LIGHT GOES AWAY.

TAKATA RECALL: MERCEDES-BENZ HAS NOT IMPLEMENTED THE RECALL. IS MERCEDES DISPUTING WHETHER THERE IS A DEFECT REQUIRING REMEDIATION?

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 MERCEDES-BENZ GLK350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V081000 (AIR BAGS) AND 17V017000 (AIR BAGS). THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE LOCAL DEALER (MERCEDES-BENZ OF JACKSON, 5397 INTERSTATE 55 NORTH FRONTAGE ROAD, JACKSON, MS 39206) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *TT CONSUMER WAS HIT FROM BEHIND AND AIR BAG DID NOT DEPLOY. UPDATED 8/20/18*JB