2011 MERCEDES-BENZ GLK350 Complaints

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 MERCEDES-BENZ GLK350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V081000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. MERCEDES-BENZ OF WHITE PLAINS (50 BANK ST, WHITE PLAINS, NY) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 MERCEDES-BENZ GLK350W4. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V081000 (AIR BAGS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED MERCEDES-BENZ OF MASSAPEQUA AT (631) 213-2023 (101 EAST SUNRISE HIGHWAY, AMITYVILLE, NY 11701) WHERE IT WAS CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE/PARTS DISTRIBUTION DISCONNECT.

AUGUST 2016,MERCEDES-BENZ RECALLED MY VEHICLE BECAUSE OF RECALL NHTSA #16V-363. AS OF TODAY, THERE IS NO REPLACEMENT AIRBAG AVAILABLE. MY CAR HAS BECOME WORTHLESS AS A TRADE-IN WITH THIS DEFECT. I HAVE NOT HAD AN ACCIDENT, BUT SHOULD NOT HAVE TO TRAVEL SO CAUTIOUSLY, PRAYING THAT NOTHING HAPPENS.

I RECEIVED A RECALL ON APRIL 2016 FOR THE DRIVER-SIDE TAKATA AIRBAG AND A RECALL ON AUGUST 2016 FOR THE PASSENGER-SIDE TAKATA AIRBAG. I HAVE CONTACTED MERCEDES ON MULTIPLE OCCASIONS AND NOTHING HAS BEEN DONE. MY DEALERSHIP MERCEDES-BENZ OF NORTH PALM BEACH 9275 FL A1AALT, NORTH PALM BEACH (561) 848-2900 CANNOT GIVE ME ANY ANSWERS AS TO WHEN THEY COULD REPLACE THOSE BAGS AND DO NOT SEEM TO CARE!! IN THE MEANTIME I AM DRIVING WITH 2 POTENTIALLY DANGEROUS AIRBAGS!! IT HAS BEEN IMPOSSIBLE TO GET ANY HELP WITH REPLACING THOSE AIRBAGS! THANK YOU FOR YOUR HELP, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

TAKATA RECALL - THIS RECALL HAS BEEN OPEN FOR ALMOST 2 YEARS. WHEN WILL THEY HAVE A FIX READY, OR DO THEY PLAN ON HAVING A FIX? I AM CONCERNED WITH MY FAMILY'S SAFETY. THANK YOU.

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 MERCEDES-BENZ GLK350. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBERS: 16V081000 AND 16V363000 (AIR BAGS) EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE REPAIR. THE CONTACT RECEIVED THE RECALL NOTIFICATION IN MARCH AND JUNE OF 2016. THE DEALER (PARK PLACE MOTORCARS MERCEDES-BENZ GRAPEVINE, 1300 TEXAN TRAIL, GRAPEVINE, TX) STATED THAT THE PARTS WERE UNAVAILABLE DUE TO A BACKORDER. THE MANUFACTURER WAS NOT CONTACTED OR MADE AWARE OF THE FAILURE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TAKATA RECALL. THE RECALL LETTERS HAVE BEEN SENT TO OWNERS SINCE MAY OF 2016 BUT AS OF TODAY, JULY 24, 2017, THERE IS STILL NO REPLACEMENT AIRBAGS AVAILABLE TO REPLACE THE DEFECTIVE AIRBAGS. WE SHOULD NOT BE EXPOSED TO THESE UNSAFE AIRBAGS. THERE SHOULD BE A VEHICLE RENTAL OPTION PAID BY THE AIRBAG MANUFACTURER UNTIL THE AIRBAGS ARE REPLACED.

LETTER FROM CONGRESSMAN WEBSTER ON BEHALF OF CONSTITUENT RE TO A MERCEDES-BENZ RECALL BUT THE CONSTITUENT IS CONCERNED OVER HIS SAFETY SINCE HE HAS RECEIVED NO NEWS ONTO WHEN THE REPLACEMENT WILL BE DONE FROM EITHER DEALERSHIP. *LD THE CONSUMER STATED THE RECALL REPAIR EXCEEDED A REASONABLE AMOUNT OF TIME TO BE REPAIRED. *JS

TAKATA RECALL_ I INITIALLY RECEIVED THE RECALL IN MAY, 2016 FOR THE DRIVER SIDE AIR BAG PROBLEM, THEN AGAIN, IN AUGUST, 2016 ADDING A PROBLEM WITH THE PASSENGER SIDE AIRBAG. IT HAS BEEN OVER A YEAR AND PLENTY OF TIME TO REPAIR THE PROBLEMS. AS OF TODAY, 7.12.2017, NO RESOLUTION HAS BEEN MADE. THIS IS A VERY DANGEROUS PROBLEM AND SHOULD HAVE BEEN FIXED BY NOW. I CONTACTED MERCEDES ON 6.19.17, THEY STATED THAT THE PROBLEM IS BEING WORKED ON AND THAT "NO MERCEDES HAS HAD THIS PROBLEM OCCUR", THAT IS ALL WELL AND GOOD BUT I DO NOT WANT TO BE THE FIRST. ONCE AGAIN, SINCE THIS IS A DEADLY PROBLEM IT SHOULD HAVE BEEN RESOLVED. THANKS [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

TL* THE CONTACT OWNS A 2011 MERCEDES-BENZ GLK350. THE CONTACT RECEIVED RECALL NOTIFICATIONS FOR NHTSA CAMPAIGN NUMBERS: 16V091000 AND 16V363000 (AIR BAGS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE DEALER (MERCEDES-BENZ OF CORAL GABLES IN MIAMI, FLORIDA) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.