2012 MERCEDES-BENZ GLK350 Complaints

2012 MERCEDES BENZ SW ; VIN#:[XXX] RECALLED ABOUT 2 YEARS AGO FOR TAKATA AIR BAG KIT REPLACEMENT. CALLED THE DEALER (CONTEMPORARY MOTORCAR - ERIE, PA.) SEVERAL TIMES AND THE ANSWER I GOT WAS, THE KIT IS NOT AVAILABLE. CALLED TODAY AND TALKED WITH [XXX]. HE INFORMED ME THAT THEIR IS NOTHING THEY CAN DO BECAUSE IT IS NOT AN OFFICIAL RECALL. HE FURTHER STATED THAT NO MERCEDES HAS EVER HAD A PROBLEM WITH THE AIR BAGS. WHAT ARE MY OPTIONS? NO INCIDENT YET. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 MERCEDES-BENZ GLK350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V081000 (AIR BAGS) AND 17V017000 (AIR BAGS) HOWEVER, THE PARTS FOR THE RECALL REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE CONTACT HAD NOT EXPERIENCED ANY FAILURE. THE CONTACT CONTACTED THE CARLTON MERCEDES BENZ LOCATED AT 2446 LAURENS RD, GREENVILLE, SC 29607; 864-213-8000 WHO INFORMED THE CONTACT THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUES. VIN TOOL CONFIRMS REMEDIES NOT YET AVAILABLE.

TAKATA RECALL. THE DEALERSHIP FOR TWO YEARS KEEPS TELLING US THEIR IS NO REPLACEMENT AIR BAG AVAILABLE FOR OUR CAR. THIS IS TOO LONG OF A TIME PERIOD. MERCEDES BENZ NEEDS TO STEP UP AND GET THIS RESOLVED.

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 MERCEDES-BENZ GLK350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V081000 (AIR BAGS) AND 17V017000 (AIR BAGS). THE PARTS TO DO THE RECALL REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE LOCAL DEALER (MERCEDES-BENZ OF COLUMBUS, 7470 VETERANS PKWY, COLUMBUS, GA 31909) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2012 MERCEDES-BENZ GLK350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V0781000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED A LOCAL DEALER (HOLMES AUTO GROUP, 1221/1331 E BERT KOUNS INDUSTRIAL LOOP, SHREVEPORT, LA 71105) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

MERCEDES DEALERSHIP HAS NOT RECEIVED TAKATA AIRBAGS TO REPLACE IN MY VEHICLE. THE TAKATA AIRBAGS IN MY VEHICLE HAVE BEEN RECALLED MONTHS AGO AND STILL HAVE NOT BEEN REPLACED.

MERCEDES DEALERSHIP IN OKC HAS NOT REPLACED DRIVERS SIDE AND FRONT TAKATA AIRBAGS. COULD INJURE OR KILL ACCORDING TO RECALL. THEY INDICATE THEY HAVE NO PARTS. TAKATA RECALL

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 MERCEDES-BENZ GLK350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V081000 AND 17V017000 (AIR BAGS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED MERCEDES-BENZ OF STOCKTON AT (209) 944-5511 (10777 TRINITY PKWY, STOCKTON, CA 95219) WHERE IT WAS CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE CONTACT ALSO CALLED MERCEDES-BENZ OF PLEASANTON AT (925) 463-2525 (5885 OWENS DR, PLEASANTON, CA 94588) WHERE IT WAS CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE CONTACT THEN CALLED MERCEDES-BENZ OF FAIRFIELDS AT (707) 430-0101 (2950 AUTOMALL PKWY, FAIRFIELD, CA 94533) WHERE IT WAS ALSO CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE CONTACT CALLED MERCEDES-BENZ OF OAKLAND AT (510) 832-6030 (2915 BROADWAY, OAKLAND, CA 94611) WHERE IT WAS CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE CONTACT STATED THAT THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE DUE TO NO ANSWER. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE/PARTS DISTRIBUTION DISCONNECT.

RECALL # 16V-081, #17V017. LETTER FROM MERCEDES-BENZ IS DATED MAY 2016 AND MARCH 2017. WHY IS THIS TAKING SO LONG FOR SERVICE? THANKS FOR YOUR HELP.

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 MERCEDES-BENZ GLK350W4. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V081000 AND 17V017000 (AIR BAGS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED FLETCHER JONES MOTORCARS AT (949) 718-3000 (3300 JAMBOREE RD, NEWPORT BEACH, CA 92660) WHERE IT WAS CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. PARTS DISTRIBUTION DISCONNECT.