2011 MERCEDES-BENZ GLK350 Complaints

View complaints related to 2011 MERCEDES-BENZ GLK350. The complaints found here are submitted by actual consumers with first hand experience. There are more than 130 complaints submitted for the 2011 MERCEDES-BENZ GLK350. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2011 MERCEDES-BENZ GLK350
    - WASHINGTON, DC

    2011 MERCEDES BENZ 350 GLK. CONSUMER WRITES IN REGARDS TO TAKATA AIRBAG SAFETY RECALL.*LD THE CONSUMER STATED THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME COMPLETING THE RECALL REPAIR. *JS

    Source: CONSUMER LETTER
  • 2011 MERCEDES-BENZ GLK350
    - HILLSBORO, OR

    TL* THE CONTACT OWNS A 2011 MERCEDES-BENZ GLK350. THE CONTACT'S MOTHER RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBERS: 16V081000 (AIR BAGS) AND 19V010000 (AIR BAGS). MERCEDES-BENZ OF WILSONVILLE (25035 SW PARKWAY AVE, WILSONVILLE, OR 97070, 503-454-5000) WAS CONTACTED AND STATED THAT PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2011 MERCEDES-BENZ GLK350
    - RANCHO CUCAMONGA,, CA

    TL* THE CONTACT OWNS A 2011 MERCEDES-BENZ GLK350W2. THE CONTACT NOTICED THAT ONCE THE FUEL TANK WAS FULL, THE FUEL BEGAN TO LEAK OUT WITHOUT WARNING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE FUEL PUMP NEEDED TO BE REPLACED. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 12V557000 (FUEL SYSTEM, GASOLINE) AS A POSSIBLE CAUSE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED AND THE FAILURE RECURRED. THE DEALER AND MANUFACTURER WERE NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 61,000.*PM CONSUMER STATES THAT FUEL LEAK WAS DUE TO A CRACK IN THE PLASTIC HOUSING. ON 11/05/19 VEHICLE WAS TAKEN TO MERCEDES BENZ OF ONTARIO (ONTARIO, CA) TO BE REPAIRED. THE FUEL TANK, FUEL PUMP, AND FUEL FILTER WERE REPLACED UNDER AN EMISSIONS WARRANTY. *DL

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2011 MERCEDES-BENZ GLK350
    - RENTON, WA

    TL* THE CONTACT OWNS A 2011 MERCEDES-BENZ GLK350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V081000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. MERCEDES-BENZ OF SEATTLE (2025 AIRPORT WAY S, SEATTLE, WA 98134, (206) 467-9999) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS UNKNOWN.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2011 MERCEDES-BENZ GLK350
    - PIKESVILLE, MD

    TL* THE CONTACT OWNS A 2011 MERCEDES-BENZ GLK350. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 16V081000 (AIR BAGS) AND NHTSA CAMPAIGN NUMBER: 19V010000 (AIR BAGS) EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE CONTACT RECEIVED THE RECALL NOTIFICATIONS IN 2017. THE MANUFACTURER AND DEALER WERE NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2011 MERCEDES-BENZ GLK350
    - POTOMAC, MD

    TAKATA RECALL BOTH FRONT AIRBAGS IN THIS CAR HAVE BEEN RECALLED AND IT APPEARS TO ME THAT MERCEDES-BENZ IS NOT SERIOUSLY INTERESTED IN FIXING THE PROBLEM. I HAVE HEARD NOTHING FROM THEM ABOUT THE DRIVER AIRBAG RECALL IN 18 MONTHS EVEN THOUGH THEY PROMISE TO FIX IT BY SEPTEMBER 2018. I OFTEN DRIVE TO FLORIDA STAYING THERE FOR A WEEK OR SO. I AM CONCERNED ABOUT THE SAFETY OF THE VEHICLE BECAUSE OF THE HUMID ENVIRONMENT THERE. I WOULD THE RECALL WORK TO BE COMPLETED SOON. I HAVE ATTACHED COPY OF THE 4 LETTERS RECEIVED FROM MERCEDES-BENZ. THANK YOU.

    Source: NHTSA WEB SITE
  • 2011 MERCEDES-BENZ GLK350
    - RALEIGH, NC

    TL* TAKATA RECALL. THE CONTACT OWNS A 2011 MERCEDES-BENZ GLK350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V081000 (AIR BAGS) AND 19V010000 (AIR BAGS). THE CONTACT CALLED MERCEDES-BENZ OF CARY AT 919-380-1800 (LOCATED AT 2400 AUTO PARK BLVD, CARY, NC 27511) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE FOR BOTH RECALLS.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2011 MERCEDES-BENZ GLK350
    - AUSTIN, TX

    TL* THE CONTACT OWNS A 2011 MERCEDES-BENZ GLK350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V363000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *BF CAR HAS NOT BEEN REPAIRED.*JB

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2011 MERCEDES-BENZ GLK350
    - MURRIETA, CA

    TL* TAKATA RECALL. THE CONTACT OWNS A 2011 MERCEDES-BENZ GLK350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V081000 (AIR BAGS) AND 19V010000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. MERCEDES-BENZ OF TEMECULA (40910 TEMECULA CENTER DR, TEMECULA, CA 92591, (951) 216-7800) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2011 MERCEDES-BENZ GLK350
    - MONTSVILLE, NJ

    TL* THE CONTACT OWNS A 2011 MERCEDES-BENZ GLK350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V081000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE