2011 MERCEDES-BENZ GLK350 Complaints

"TAKATA RECALL". REFERENCE # 11140309. CURRENT INFO ON REPORT INCORRECT. PLEASE UPDATE WITH BELOW. RECALL NUMBER 16V363 AND 16V081. I PURCHASED MY PRE-OWNED GLK350 ON DEC 24 2016. THE DEALER ALM OF DULUTH DID NOT INFORM ME OF AN OPEN RECALL. I RECEIVED A RECALL NOTIFICATION FROM MB DEC 2017 STATING PARTS WOULD BE AVAILABLE MARCH 30, 2018. ON MARCH 2018, ANOTHER NOTICE STATED IT'S DELAYED UNTIL JUNE 30, 2018. AS OF TODAY, STILL NO NOTIFICATIONS AS TO WHEN THE AIRBAGS WILL BE REPLACED. THIS VEHICLE IS A DAILY DRIVER. OCT 2018, I WENT TO MB OF ATHENS AND ASKED ABOUT THE TAKATA RECALL. THE SERVICE MGR SAID THEY WERE REPLACING AIRBAGS ON 2009 C-CLASS. MB HEADQUARTERS SAID THIS IS INCORRECT AND THAT MB VEHICLES DO NOT REQUIRE THE REPLACEMENT BECAUSE NO MB VEHICLES HAVE BEEN INVOLVED IN A TAKATA RELATED INCIDENT. A WSBTV INVESTIGATION REPORTED FROM TAKATA THAT HIGH HUMIDITY INCREASES THE LIKELIHOOD OF PREMATURE RUPTURES. THIS GLK350 WAS ORIGINALLY PURCHASED IN MIAMI AND RESOLD IN ATLANTA. MY GLK IS A DAILY DRIVER AND THIS IS UNACCEPTABLE FROM MB!! MB IS PLAYING RUSSIAN ROULETTE WITH OUR LIVES. THE ONLY NOTICE I WANT FROM NHTSA IS A DATE WHEN MY AIRBAGS (DRIVER & PASSENGER) WILL BE REPLACED. IF NHTSA CANNOT 'FINE' MB FOR THEIR DIRECT DENIAL, THEN I'M FILING A CLASS ACTION LAWSUIT !

TL* THE CONTACT OWNS A 2011 MERCEDES-BENZ GLK350W2. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V383000 (AIR BAGS) AND 16V081000 (AIR BAGS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (MERCEDES-BENZ OF ATHENS, 1886 LUXURY DRIVE, WATKINSVILLE, GA 30677, (706)-521-0774) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOTIFIED AND STATED THAT PARTS WERE NOT AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TAKATA RECALL IT HAS NOW BEEN ALMOST 3 YEARS WITH NO SOLUTION AND THIS CAR IS IN HAWAII ,WHICH IS SUPPOSED TO BE ZONE 1 PRIORITY

IT IS WELL OVER TWO YEARS FOR THIS RECALL AND THERE HAS YET TO BE A FIX INITIATIVE.

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 MERCEDES-BENZ GLK350. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 16V081000 (AIR BAGS) AND STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME TO REPAIR THE VEHICLE. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TAKATA RECALL MANUFACTURER AND DEALER HAVE FAILED TO ADDRESS THE ISSUE FOR MORE TWO YEARS. MESSAGES LEFT ON MANUFACTURER'S RECALL NUMBER HAVE GONE UNANSWERED AND DEALER SAYS THEY HAVE NO INFORMATION.

CONTROL UNIT FAILED. HAD TO BE TOWED TO MB DEALER.FAILED UNIT WAS REPLACED WITH REMANUFACTURED UNIT 1-204-900-59-12-80. COST $1215.89. HAS THE PROBLEM BEEN CORRECTED WITH THE REMANUFACTURED UNIT OR IS THIS AN ONGOING PROBLEM. THIS TIME THE UNIT FAILED IN A PARKING LOT. FAILURE ON THE HIGHWAY WOULD BE A SAFETY ISSUE.

TAKATA RECALL -- NO WORD FROM THE DEAL SHIP AS TO WHEN THIS PROBLEM WILL BE RESOLVED HOWEVER THEY ARE ALWAYS SENDING ME EMAIL NOTIFICATIONS/LETTERS ABOUT TRADE IN. I JUST THIS REPAIR MADE NOW. CALL YOU PUT PRESSURE THE DEAL SHIP REGARDING A COMPLETION DATE?

TAKATA RECALL MERCEDES BENZ NOTIFIED ME OF THE RECALL FOR MY AIRBAGS IN MAY OF 2016. SINCE THEN I HAVE RECEIVED TWO MORE NOTIFICATIONS POSTPONING THE REPLACEMENT. ON FEBRUARY 2, 2017, I SPOKE WITH TERESA AT MERCEDES (1-800-367-6372 EXT. 4601) AND WAS TOLD THAT MY VEHICLE WAS IN PHASE 1 OF THE RECALL. THE DECEMBER 2017 LETTER STATED THAT MY VEHICLE WAS IN PRIORITY GROUP 4. A LETTER IN JANUARY 2018 STATED THE MY VEHICLE WAS IN GROUP 5. I BELIEVE THAT THE RECALL OF THE TAKATA AIRBAGS IN MY VEHICLE IS NOT BEING HANDLED PROPERLY AND THAT MY VEHICLE HAS NOT BEEN CATEGORIZED PROPERLY. I FEEL THAT MY SAFETY HAS BEEN PLACED AT RISK FAR TOO LONG. WHY HAS THE PRIORITY GROUP CHANGED AND THE REPLACEMENT OF MY BAGS DELAYED? IS THE PROBLEM WITH MERCEDES BENZ CORPORATION OR WITH THE NHTSA?

MY WARNING INDICATOR IS GOING ON AND OFF STATING THERE IS AN AIRBAG PROBLEM. NOTHING SO FAR HAS HAPPENED OTHER THAN I HAVE THE TAKEDA AIRBAGS IN MY CAR AND AM BECOMING FRIGHTENED. IT STARTED FLASHING THAT WARNING ABOUT ONE OR TWO MONTHS AGO BUT MY DEALER STATES THAT IT IS NOT A PROBLEM AND THEY DON'T HAVE THE PARTS AVAILABLE FOR THE RECALL REPLACEMENT. I AM CONCERNED. IT HAPPENS WHEN THE CAR IS STATIONARY FROM WHAT I RECALL.