2011 MERCEDES-BENZ GLK350 Complaints

TAKATA RECALL. I HAVE YET TO RECEIVE INFORMATION TELLING ME HOW TO RESOLVE THIS ISSUE. AS IT STANDS TODAY, THE PREVIOUS SEARCH INDICATES THAT THE PROBLEM REMAINS UNSOLVED. ONE OF THE MOST IMPORTANT SAFETY FEATURES OF MY CAR ISN'T WORKING AND THE COMPANY THAT IS RESPONSIBLE FOR CORRECTING THIS ISSUE SEEMS TO BE UNMOTIVATED. SOMEONE NEEDS TO MOTIVATE THEM BEFORE MORE PEOPLE ARE INJURED OR DIE DUE TO THEIR NEGLIGENCE.

DEALERSHIP ADVISED, AT THIS TIME THERE IS NO PARTS AVAILABLE OR INFORMATION FROM MERCEDES TO FIX THIS. I HAVE TRIED FOR MONTHS TO CALL TO SET UP GETTING THIS RESOLVED, AND NO ONE HAS A TIME OR DATE OF WHEN THIS CAN BE FIXED. THIS HAS BECOME A SAFETY ISSUE, AND I NEED A RESOLUTION QUICK. NOT THE DEALERSHIPS FAULT, AS THEY ARE JUST FOLLOWING THE INFORMATION THEY HAVE AVAILABLE TO THEM

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 MERCEDES-BENZ GLK350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V081000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED A LOCAL DEALER (MERCEDES-BENZ OF NATICK, 253 N MAIN ST. NATICK, MA 01760, (508) 655-5350) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

SECURITY MODULE FAILED WHICH LOCKED STEERING AND PREVENTED CAR FROM STARTING. HAD TO TOE TO DEALER AND REPAIR WAS $1000. MANY COMPLAINTS AND HUNDREDS OF SIMILAR FAILURES ON THIS AND C CLASS MODELS ON INTERNET. THIS FAILURE STRANDED MY WIFE IN ANOTHER CITY AND SHOULD BE CONSIDERED A SAFETY DEFECT. VEHICLE HAD JUST BEEN DRIVEN TO A DOCTOR VISIT BUT REFUSED TO START AFTER VISIT. MERCEDES ROADSIDE ASSISTANCE TECHNICIAN KNEW EXACTLY WHAT WAS WRONG WHEN CALLED TO THE CAR AND STATED HE HAD SEEN DOZENS OF THIS FAILURE IN ONLY THE PAST FEW MONTHS.

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 MERCEDES-BENZ GLK350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V081000 (AIR BAGS) AND STATED THAT THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER MERCEDES-BENZ OF SCOTTSDALE (4725 N SCOTTSDALE RD, SCOTTSDALE, AZ 85251, (480) 409-0409) DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE AS WELL AS THE INTERIM NOTICE FROM THE MANUFACTURER. THE MANUFACTURER WAS CONTACTED TO DETERMINE WHEN THE PART WOULD BE SUPPLIED TO THE DEALER TO RECEIVE THE RECALL REPAIR. THE CONTACT WAS NOT EXPERIENCING A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 MERCEDES-BENZ GLK350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V081000 (AIR BAGS) AND 16V363000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. MERCEDES-BENZ OF DAYTONA BEACH (1188 N TOMOKA FARMS RD, DAYTONA BEACH, FL) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE FOR NHTSA CAMPAIGN NUMBERS: 16V081000 (AIR BAGS) AND 16V363000 (AIR BAGS).

TAKATA RECALL -- SINCE BEING NOTIFIED OF THE RECALL I HAVE TRIED SEVERAL TIMES TO GET THE AIRBAGS REPLACED BUT ALL SERVICE PROVIDERS HAVE SAID THAT NO PARTS HAVE BEEN PROVIDED BY TAKATA AND NO ONE CAN EVER GIVE ME AN ESTIMATE OF WHEN THE PARTS WILL BE COME AVAILABLE. I AM CONCERNED ABOUT MY SAFETY IN A VEHICLE WITH AIRBAGS THAT HAVE BEEN RECALLED.

TAKATA INFLATORS HAVE NOT BEEN REPAIRED TOLD BY DEALERS THAT THESE AIRBAGS ARE DANGEROUS AND COULD CAUSE SEVERE INJURY TO PASSENGERS. TORK CONTROL UNIT OR TRANSMISSION IS NOT FUNCTIONING PROPERLY FAULTY TRANS ON THE CAR PER DEALER HAS NOT BEEN REPAIRED TOLD THERE WAS SEVERAL 2011 GLK 350 WITH THIS CONCERN MERCEDES IS TO REPAIR BUT HAS NOT.CAR IN MOTION WHEN OCCURS

TAKATA RECALL: NHTSA RECALL # 16V-081 THE MANUFACTURER, MERCEDES-BENZ, IS UNABLE TO REMEDY THE SAFETY RECALL FOR MY CAR. IT HAS BEEN OVER A YEAR SINCE I RECEIVED THE FIRST RECALL NOTICE FOR THE DRIVER-SIDE AIRBAGS AND NOTHING HAS BEEN DONE. I CONTACTED MERCEDES-BENZ SEVERAL TIMES. THEY DO NOT HAVE THE PARTS TO REPAIR THE AIR BAGS YET THEY HAVE THE TIME, RESOURCES AND TECHNOLOGIES TO DEVELOP AND PRODUCE NEW CARS. KNOWING THAT I AM DRIVING A CAR WITH DEFECTIVE AIR BAGS THAT COULD INJURE OR KILL IS CAUSING ME A LOT OF STRESS AND ANXIETY. I BOUGHT THIS CAR SEVERAL YEAR AGO WITH THE IDEA THAT MY SON WOULD DRIVE IT. THIS CAR IS UNSAFE AND DEADLY. THE DEPLOYMENT OF THE AIRBAG CAN RESULT IN METAL FRAGMENTS STRIKING THE DRIVER OR PASSENGERS. IT IS UNACCEPTABLE THAT, ALMOST 2 YEARS AFTER THE TAKATA RECALL, NOTHING HAS BEEN DONE BY MERCEDES-BENZ AND THAT I AM LEFT WITH A CAR THAT IS HAZARDOUS.

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 MERCEDES-BENZ GLK350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V081000 (AIR BAGS) AND 16V363000 (AIR BAGS). THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER (AUTOBAHN MOTORS, 700 ISLAND PKWY, BELMONT, CA 94002, 844-896-1944) DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE CONTACT WAS UNABLE TO DETERMINE WHEN THE VEHICLE WOULD BE REPAIRED. THE MANUFACTURER WAS CONTACTED AND COULD NOT PROVIDE A REASONABLE DATE FOR WHEN THE VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT WAS NOT EXPERIENCING A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.