2011 MERCEDES-BENZ GLK350 Complaints

"TAKATA RECALL" I AM COMPLAING BECAUSE I HAVE BEEN THE OWNER OF THIS VEHICLE FOR TWO YEARS NOW AND EACH TIME I CONTACT MY DEALERSHIP ABOUT REPLACING MY AIRBAG, THEY SAY THE PART IS NOT IN. I AM WORRIED DAY AND NIGHT ABOUT HAVING AN ACCIDENT AND BEING INJURED. I HAVE ALREADY BEEN INVOLVED IN TWO ACCIDENTS. THE CAR WAS IN MOTION WHEN BOTH ACCIDENTS OCCURED.

TAKATA RECALL: I WAS INFORMED OF THIS RECALL MAY 25,2016, YET I STILL HAVE NOT RECEIVED REPLACEMENT OF THE AIRBAGS. MY MERCEDES BENZ DEALER GARAGE ISLA VERDE, STATES THEY HAVE NOT RECIEVED ANY REPLACEMENT PARTS. NOW I RECEIVE A LETTER STATING TAKATA HAS DECLARED CHAPTER 11. I CONCERNED WITH THE AMOUNT OF TIME IT HAS TAKEN TO RESOLVE THE SAFTY OF MY VEHICLE.

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 MERCEDES-BENZ GLK350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V081000 (AIR BAGS). THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE LOCAL DEALER (MERCEDES-BENZ OF DENVER, 940 S. COLORADO BLVD, DENVER, CO 80246) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 MERCEDES-BENZ GLK350W4. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V081000 (AIR BAGS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED ARISTOCRAT MOTORS AT (913) 677-3300 (9400 W 65TH ST, MERRIAM, KS 66203) WHERE IT WAS CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE/PARTS DISTRIBUTION DISCONNECT.

TAKATA RECALL I RECEIVED A NOTICE OF "A SAFETY RECALL THAT REQUIRES YOUR IMMEDIATE ATTENTION" NOTICE IN FEB, 2016. I HAVE BEEN TO ALL THE WEBSITES, HAD MY CAR INTO MERCEDES SERVICE FOR OTHER ITEMS SEVERAL TIMES, AND CALLED ALL THE MERCEDES 'RECALL INFO' PHONE NUMBERS, AND HAVE ASKED FOR MY REPLACEMENT THROUGH ALL THESE CHANNELS. I STILL DO NOT HAVE THE REPLACEMENT, OR EVEN A DATE OF WHEN THIS 'SAFETY RECALL' SITUATION WILL BE REMEDIED. I AM BLESSED THAT WE HAVE HAD NO SPECIFIC INCIDENT WITH THE INFLATOR MALFUNCTIONING AND HURTING ANYONE IN MY FAMILY. HOWEVER, I AM NOT HAPPY THAT SOMETHING COULD POTENTIALLY HAPPEN, PER MERCEDES AND NHTSA NOTIFICATIONS, BUT I AM POWERLESS TO DO ANYTHING ABOUT IT SHORT OF PARKING THE CAR. I CAN'T AFFORD TO DO THAT.

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 MERCEDES-BENZ GLK350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V081000 (AIR BAGS) AND 16V363000 (AIR BAGS); HOWEVER, THE REMEDY WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. W.I. SIMONSON MERCEDES-BENZ (1626 WILSHIRE BLVD, SANTA MONICA, CA 90403, (855) 677-2690) CONFIRMED THAT THE REMEDY WAS NOT YET AVAILABLE. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

I RECEIVED THE NOTICE OVER A YEAR AND A HALF AND MERCEDES STILL DOES NOT HAVE PARTS TO FIX THE ISSUE.

TAKATA RECALL: REMEDIES ARE STILL NOT AVAILABLE FROM MERCEDES-BENZ FOR NHTSA RECALL NUMBERS 16V081 (DRIVER-SIDE FRONT AIR BAG) AND 16V363 (PASSENGER-SIDE FRONT AIR BAGS), AND TAKATA (TK HOLDINGS INC.) HAS FILED FOR CHAPTER 11 BANKRUPTCY.

TAKATA RECALL I CALLED MERCEDES DEALERSHIP NEAR ME. BAKER MOTOR COMPANY STATES THEY HAVE NO REMEDY AND IN THE MEANWHILE I HAVE AN AIRBAG LIGHT ON MY DASH AND DRIVING AROUND UNSAFE!!

"TAKATA RECALL" I'VE BEEN WAITING OVER 2 YEARS TO HAVE MY RECALLED AIRBAGS REPLACED BY THE MERCEDES DEALERSHIP IN GEORGETOWN, TX. I'VE EMAILED AND CALLED CONSISTENTLY EVERY 2-3 MONTHS AND THEY KEEP TELLING ME THEY HAVEN'T GOTTEN THE REPLACEMENT AIRBAGS IN YET. NOW I HEAR TAKATA IS DECLARING BANKRUPTCY. WILL MY AIRBAG REPLACEMENT BE AFFECTED BY THIS? WILL THE AIRBAGS EVER BE REPLACED? SCARY TO DRIVE AROUND EVERY DAY KNOWING I HAVE A COUPLE OF SHRAPNEL GRENADES IN MY STEERING WHEEL AND DASH, JUST WAITING TO EXPLODE AND SEVERELY INJURED OR KILL ME IN THE EVENT OF EVEN A MINOR COLLISION. IS THERE ANY WAY TO DISABLE THEM UNTIL THEY CAN BE REPLACED? ANY HELP WOULD BE APPRECIATED. RESPECTFULLY [XXX] [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).'*JB