2016 MERCEDES-BENZ METRIS Complaints

A safety recall #22V482 was issued on this vehicle on 9/9/2022. It's now been nearly 18 months and the manufacturer has yet to issue a remedy or mark the recall "open" so we can get it addressed. The is effecting both the safety of operation, causing confusion over load ratings, and possibly effecting resell as this information is public. Please get this recall enforced.

The contact owns a 2016 Mercedes-Benz Metris. The contact received notification of NHTSA Campaign Number: 22V482000 (Tires) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was not made aware of the issue. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.

Reports of repeat failures of crankcase vent assembly. Known issue on C-class (same system) and extended warranty in place for C-class models. Need extended warranty for Metris as well since the same problematic component is on these models too.

There was a tire recall for my van for incorrect tire load which causes exceeding wear and dangerous tire conditions. I keep getting my tires changed every year cause they wear down so fast. Mercedes and the dealership won’t reimburse me because it is still in a pending status which has been ongoing now for 2 years!!!

The aluminum bolts that hold the power steer motor failed: one bolt was sheered off, one was completely missing, and another was completely unthreaded. Apparently, this is a known recall in some states but not WA: [XXX] I'm unclear why my WA-based aluminum bolts were not a part of the recall and replacement with steel bolts... INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

My complaint is about the open recall on my vehicle, its been more than a year now and still there is no resolution in sight, due to the open recall I am unable to use my vehicle for my business and it's impacting me financially. On contacting several mercedes dealership, I am not getting any answers on when they will be able to fix the problem and remove the recall. Active safety recall for my vehicle is: • PDGLASTRE (NHTSA #22V482)

NHTSA Recall Number 22V482 Recall Incomplete, remedy not yet available for a very long time. While we can still operate the vehicle physically, it would be out of compliance to share the vehicle within the company while an active recall is not addressed by manufacture.

The contact owns a 2016 Mercedes-Benz Metris. The contact stated that the Collision Prevention Assist Inactive message was displayed, and the vehicle went into LIMP mode. The contact shifted into neutral and restarted the vehicle. The vehicle was taken to the dealer and the Collision Prevention Assist system was reset however, the failure persisted. The manufacturer was made of the failure; however, no assistance was provided. The approximate failure mileage was 20,000.

We had replaced tires on this van more than 7 times since we bought it, tomorrow it’s going again for new tires, we also lost Rim due to damage when rear passenger tire exploded on the highway.

The contact owns a 2016 Mercedes-Benz M1CA126. The contact received notification of NHTSA Campaign Number:  22V482000 (Tires) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while driving at an undisclosed speed, the passenger front tire exploded. The vehicle was towed to a tire shop. The dealer was made aware of the failure but confirmed that parts were not yet available. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was unknown . VIN tool confirms parts not available.