2016 MERCEDES-BENZ METRIS Complaints

WHEN I NOTICED MY RIGHT REAR TIRE WAS BALLED AMOUNT TO THE STEAL BELTS, I KNEW THERE WAS A PROBLEM. THE CAR ONLY HAD 20K ON IT. I WENT TO PUT THE SPARE ON. WHEN REMOVING THE TIRE, UP ON FACTORY JACK, AND BOLTS REMOVED. I NOTICED THAT AS MUCH AS I JACKED THE CAR UP THE TIRE WOULD NOT COME ALL THE WAY OFF THE GROUND. WHEN I FINALLY GOT THE TIRE FREE, THE BRAKE ROTOR SHOT DOWN ON THE BOTTOM OF THE RIM, SHOT THE CAR UP IN THE AIR, AND JACK KNOCKED OVER. IT WAS LIKE THE SPRING CAME COMPLETE UNCOMPRESSED AND SHOT THE CAR UP. WHEN IT CAME DOWN, MY HAND WAS WEDGE BETWEEN THE TIRE AND CAR. I WAS ABLE TO GET IT OUT QUICKLY, BUT I COULD NOT GET THE CAR JACK UP ALL THE WAY TO GET THE TIRE OFF. I HAVE TO GET A ROAD SIDE SERVICE TO COME WITH A LONGER JACK TO PUT UNDER THE SUSPENSION, JACK IT UP TO COMPRESS THE SUSPENSION. THEN I GOT THE TIRE OFF. THIS ALL HAPPENED IN MY GARAGE WITH A LEVEL CONCRETE FLOOR. I READ THE MANUAL SEVERAL TIME TO MAKE SURE I DID THE TIRE CHANGE CORRECTLY, AND I DID. THE VAN ONLY HAD 20K MILES. I'M STILL CONFUSED HOW THE TIRE END UP LIKE IT DID. I TOOK IT TO MY NEAREST MERCEDES DEALERSHIP. THEY TOLD ME NOTHING WAS BROKEN ON THE REAR SUSPENSION. THEY COULDN'T EXPLAIN THE ISSUE I HAD CHANGING THE TIRE, BUT THEY HAD SEEN THE TIRE WEAR ISSUE SEVERAL TIMES ON THESE VANS. THEY SAID THE ALIGNMENT WAS WAY OUT. I USE THIS VEHICLE FOR MY VIDEO PRODUCTION BUSINESS. AFTER THIS ACCIDENT, I HAD THE CAR WEIGHTED ON A CAT SCALE, LOADED AND UNLOADED. I HAUL AROUND 1300 POUNDS OF GEAR. ITS RATED FOR 1874 POUND OF CARGO, AND THAT WITH TWO ROWS OF SEATS THAT WEIGH 150 POUNDS EACH THAT I HAVE REMOVED FROM THE CAR. I PUT NEW TIRES ON THE CAR AND HAD IT ALIGNED WITH ALL THE WEIGHT I CARRY. IT WAS FINE FOR ABOUT A 1000 MILES. I JUST DON'T FEEL SAFE. IT FEELS LIKE I'VE MAX THE SUSPENSION OUT. I FEEL THE SUSPENSION ON THIS CAR IT NOT RIGHT FOR THE WEIGHT IS SAYS IT CAN HANDLE

ENGINE TEMP DROPS 4 MARKS FROM REGULAR OPERATING TEMP. COME INTO TOWN TEMP DROPS AND HEATER BLOWS COLD AIR. TOOK TO DEALERSHIP THEY SAY EVERYTHING IS FINE. IT ALL CHECKS OUT. SENT VIDEOS TO THEM OF WHAT IT IS DOING. TOLD TO PUT A DIVIDER IN BUT WON'T HELP IF IT COOLS DRASTICALLY AND BLOWS COLD AIR. OVER A YEAR THIS HAS BEEN GOING ON. EVERY TIME THE WEATHER TURNS COLD. IT'S A SAFETY HAZARD. A PERSON COULD FREEZE TO DEATH. VEHICLE IN MOTION. CITY STREET.

FUEL SMELL AROUND FRONT ENGINE AND UNDER VEHICLE WHEN STOPPED AFTER DRIVING VEHICLE, ESPECIALLY IN COOL WEATHER. CAN PERSIST FOR SEVERAL HOURS AFTER VEHICLE IS STOPPED AND TURNED OFF. FIRE SAFETY HAZARD.

THE FIELD OF VIEW IN THE SIDE MIRRORS, ESPECIALLY THE PASSENGER SIDE, IS INADEQUATE AND DANGEROUS. THE MIRRORS NEED TO BE LARGER WITH A WIDER ANGLE OF VIEW. THERE IS A HUGE BLIND SPOT ON THE PASSENGER SIDE OF THE METRIS. I'VE READ ABOUT OWNERS SOURCING WIDER ANGLE CONVEX MIRRORS FROM EUROPEAN VERSIONS OF THE METRIS AND REPLACING THE MIRRORS ON 2016 METRIS VANS.

SMELL OF GAS ON THE INTERIOR OF CAR. SEEMS TO HAPPEN WHEN TEMPERATURE IS COLD OUTSIDE. IT HAS HAPPENED MORE THAN ONCE.

FUEL SMELL FROM THE ENGINE AREA AND NEAR AND AROUND THE DRIVER'S SIDE, OUTSIDE THE VEHICLE, WHEN THE VEHICLE IS STOPPED AND TURNED OFF AFTER DRIVING IN COLDER/COOLER TEMPERATURES. THE SMELL LINGERS AFTER THE ENGINE IS OFF.

SMELL OF GASOLINE LEAK SEVERAL TIMES NOW IN THE MORNING BEFORE STARTING UP THE VEHICLE AFTER BEING PARKED OVERNIGHT. VERY CONCERNED ABOUT A FIRE. NO ONE SEEMS TO KNOW WHAT IS GOING ON BECAUSE IT DOES NOT HAPPEN ALL THE TIME.

IF A VEHICLE IS IN THE DRIVER'S BLIND SPOT, BUT THE BSM SYSTEM DOES NOT WARN THE DRIVER, THERE WOULD BE AN INCREASED RISK OF A CRASH.

MAJOR FUEL LEAK FROM FUEL HOSE FEEDING THE HIGH PRESSURE FUEL PUMP. WE HAD IT TOWED TO A MERCEDES DEALERSHIP TO HAVE IT REPAIRED. THEY REPORTED THAT THE C-CLASS MODEL SEDANS ARE EXPERIENCING THE SAME ISSUE. THE MB METRIS HAS A C-CLASS ENGINE AND THE SAME COMPONENTS.THE DEALERSHIP IS JUST REPLACING THE HOSE FOR THE FIX BUT REALLY HAS NO EXPLANATION OF WHY IT IS HAPPENING. THE PART IS ON BACKORDER FROM GERMANY DUE TO SO MANY EXPERIENCING THIS ISSUE. I NOW AM FINDING OUT THAT THIS HAS BEEN A KNOWN ISSUE BUT IS BEING KEPT QUIET. I HAVE ALSO SEEN MANY COMPLAINTS ON THE MB METRIS FORUMS ABOUT THE SAME FUEL LEAK ISSUE.WE NOTICED THE PROBLEM WHEN WE STARTED OUR CAR TO LET IT WARM UP IN THE MORNING. THE VEHICLE WAS STATIONARY AND THE TRANSMISSION WAS IN THE PARKED POSITION. I CAME BACK OUTSIDE AND NOTICED A STRONG FUEL SMELL. I LOOKED UNDER THE CAR AND NOTICED THE FUEL LEAK. THE OUTSIDE TEMPERATURE WAS 26 DEGREES F AT THE TIME.

TL* THE CONTACT OWNS A 2016 MERCEDES-BENZ METRIS. WHETHER STATIONARY OR DRIVING VARIOUS SPEEDS, THE PASSENGER SIDE MIRROR WAS TOO WIDE AND OBSTRUCTED THE CONTACT'S VIEW OF ONCOMING TRAFFIC. MERCEDES-BENZ OF FORT MYERS IN FORT MYERS, FLORIDA REFERRED THE CONTACT TO THE MANUFACTURER. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE VIA A VOICEMAIL FROM THE CONTACT. THE FAILURE MILEAGE WAS 30,000.