2001 MERCEDES-BENZ ML320 Complaints
View complaints related to 2001 MERCEDES-BENZ ML320. The complaints found here are submitted by actual consumers with first hand experience. There are more than 130 complaints submitted for the 2001 MERCEDES-BENZ ML320. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2001 MERCEDES BENZ ML320- LEANDER, TX
TL* THE CONTACT OWNS A 2001 MERCEDES ML320. WHILE DRIVING APPROXIMATELY 65 MPH THE CONTACT DEPRESSED THE BRAKES AND THE CRUISE CONTROL WOULD NOT DISENGAGE. THE CONTACT CRASHED INTO A DITCH AND WAS ABLE TO TURN THE IGNITION OFF. THERE WAS NO MENTION OF WHETHER A POLICE REPORT WAS FILED OR IF THERE WERE ANY INJURIES. THE FAILURE OCCURRED INTERMITTENTLY. THE VEHICLE WAS INCLUDED IN THE RECALL UNDER NHTSA CAMPAIGN ID NUMBER: 11V208000 (VEHICLE SPEED CONTROL:CRUISE CONTROL). THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE TECHNICIANS WERE UNABLE TO PROVIDE ASSISTANCE BECAUSE THEY WERE UNAWARE OF THE RECALL. THE CONTACT MADE SEVERAL ATTEMPTS TO CALL THE MANUFACTURER AND DID NOT RECEIVE A CALL BACK WITH INFORMATION ABOUT THE RECALL REPAIRS. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 85,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2001 MERCEDES BENZ ML320- OLYMPIA, WA
TL* THE CONTACT OWNS A 2001 MERCEDES BENZ ML320. WHILE DRIVING VARIOUS SPEEDS, THE FUEL GAUGE WOULD READ EMPTY WHEN FUEL TANK WAS FULL. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTICS OR REPAIRS. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 50,000... UPDATED 10/14/11 *BF THE CONSUMER STATED THE GAS GAUGE DOESN'T NOT WORK. UPDATED 10/28/11
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2001 MERCEDES BENZ ML320- LEAWOOD, KS
2001 MERCEDES BENZ ML320 WITHOUT WARNING THE VEHICLE APPLIES FULL BRAKING POWER (WITHOUT THE DRIVER TOUCHING THE BRAKE PEDAL) AT HIGHWAY SPEEDS AND DOES NOT RELEASE UNTIL THE VEHICLE STOPS COMPLETELY. WHEN THE EVENT HAPPENS, IT IS VIOLENT AND SUDDEN AND IT IS VERY DIFFICULT TO MAINTAIN CONTROL OF THE VEHICLE. IT IS VERY DIFFICULT TO KEEP THE VEHICLE IN ONE LANE OF TRAFFIC, MAKING THE DRIVER FEEL LIKE HE HAS TO KEEP THE VEHICLE FROM GOING INTO A SPIN. ODDLY ENOUGH, IT'S THE SAFETY SYSTEM (BAS/ESP) THAT CAUSES THE PROBLEM. MB DEALER REPLACED THE AAM COMPUTER AND RETURNED THE VEHICLE BUT WE STILL HAD THE SAME ISSUES OF THE BRAKES LOCKUP ON THE HIGHWAY. NOW THE DEALER DOES NOT REALLY HAVE ANY REPAIR OPTIONS BESIDES REPLACING ALL THE SYSTEM COMPONENTS AT A VERY HIGH PRICE. THE PROBLEM MANIFESTS ITSELF AT DIFFERENT TIMES AND INTERVALS. SOMETIMES IT MAY GO WEEKS WITHOUT A LOCKUP AND THEN OTHER TIMES IT MAY HAPPEN EVERY TIME YOU DRIVE THE VEHICLE. ONCE AN EVENT HAPPENS THE BAS/ESP LIGHT COMES ON AND THE VEHICLE WILL DRIVE NORMALLY WITH THE SAFETY SYSTEM DISENGAGED. HOWEVER, ONCE THE CAR IS TURNED OFF AND RESTARTED, THE SYSTEM RESETS, THE BAS/ESP LIGHT DOES NOT LIGHT UP AND THEN IT'S ANYONE'S GUESS WHEN IT WILL HAPPEN AGAIN. *TT
Source: NHTSA WEB SITE -
2001 MERCEDES BENZ ML320- CUPERTINO, CA
I WAS DRIVING A MERCEDES-BENZ ML320 ON AUGUST 02, 2011. THE CAR ENGINE SUDDENLY AND COMPLETELY SHUT DOWN WHILE I WAS DRIVING. I GOT STUCK ON THE INNER LANE OF HOMESTEAD RD, CUPERTINO, CA. FORTUNATELY I WAS NOT ON A HIGHWAY, OTHERWISE, I DON'T KNOW WHAT WOULD HAPPEN TO ME. I GOT MY CAR TOWED TO THE MERCEDES SERVICE. I WAS TOLD THAT THE CRANK SENSOR DID NOT FUNCTION PROPERLY. THIS COSTS ME ALMOST MY LIFE AND $500. I THINK IT'S VERY DANGEROUS TO PASSENGERS IF A CAR COMPLETELY SHUT DOWN WHILE DRIVING. MERCEDES-BENZ SHOULD HAVE DONE A BETTER JOB TO PREVENT THIS FROM HAPPENING. TO MY POINT OF VIEW, THIS IS A DESIGN FLAW. I WANT TO SHARE THIS EXPERIENCE TO ALL DRIVERS WITH THE SAME MODEL AND HAVE THEM WATCH OUT THE SAME SITUATION MAY HAPPEN. *TR
Source: NHTSA WEB SITE -
2001 MERCEDES BENZ ML320- LAS VEGAS, NV
2001 MERCEDES ML320. CONSUMER STATES RIGHT FRONT WHEEL LOCKS UP AND STARTS TO SLIDE WHILE DRIVING AND THEN COMES TO A COMPLETE STOP. *TGW THE VEHICLE WAS TAKEN TO THE DEALER TWICE, BUT THEY WERE UNABLE TO DIAGNOSE THE FAILURE. THE DEALER STATED THEY COULD REPLACE SOME SENSORS, BUT COULDN'T GUARANTEE IT WOULD SOLVE THE PROBLEM. *JB
Source: CONSUMER LETTER -
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2001 MERCEDES BENZ ML320- MORENO VALLEY , CA
TL* THE CONTACT OWNS A 2001 MERCEDES ML320. THE CONTACT WAS DRIVING WITH THE CRUISE CONTROL SET AT 65 MPH. WHEN SHE ATTEMPTED TO DISENGAGED THE CRUISE CONTROL BT TAPPING THE BRAKES, THE VEHICLE WOULD NOT DECELERATE. IN ORDER TO STOP THE VEHICLE, SHE HAD TO TURN THE VEHICLE COMPLETELY OFF AND AS A RESULT ,THE VEHICLE RAN OFF THE ROAD. THE DEALER WAS CONTACTED WHO ADVISED HER TO BRING IN THE VEHICLE FOR A DIAGNOSTIC TEST. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE BUT DID NOT OFFER ANY ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 92,000 AND THE CURRENT MILEAGE WAS 93,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2001 MERCEDES BENZ ML320- PENSACOLA, FL
TL*THE CONTACT OWNS A 2001 MERCEDES-BENZ ML320. THE CONTACT STATED THAT WHILE DRIVING AT ANY SPEED, THE BRAKES SUDDENLY LOCKED, THE VEHICLE BEGAN VIBRATING AND THE ESP/DAS LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHO REPAIRED THE YAW SENSOR; HOWEVER, THE FAILURE CONTINUED TO OCCUR. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS UNAVAILABLE. THE CURRENT MILEAGE WAS APPROXIMATELY 114,000. THE FAILURE MILEAGE WAS APPROXIMATELY 98,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2001 MERCEDES BENZ ML320- COLUMBIA, SC
MY SON AND DAUGHTER WERE DRIVING MY 2001 MERCEDES ML320 (109,470 MILES) DOWN THE INTERSTATE IN CHARLESTON, SC ON A CLEAR, CALM SAT. AFTERNOON AT 70 MPH, WHEN THE VEHICLE BRAKED WITHOUT WARNING, PRACTICALLY THROWING THEM INTO THE DASHBOARD. ESP/BAS CODE WAS LIT. MY SON WAS ABLE TO MANEUVER THE VEHICLE TO THE SHOULDER, AND IT WAS TOWED TO AN INDEPENDENT SHOP. A BRAKE INSPECTION WAS DONE, AND THERE SEEMED TO BE A PROBLEM WITH THE EMERGENCY BRAKE CABLE, WHICH WAS CORRECTED. I HAD HAD NEW BRAKES PUT ON FRONT AND BACK A WEEK BEFORE. NO CODES WERE LIT ON THE DASHBOARD. THREE DAYS LATER THE SAME THING HAPPENED WHEN MY DAUGHTER WAS DRIVING IT, LUCKILY AT A SLOW SPEED, AND IT DID IT AGAIN. THIS TIME I HAD IT TOWED TO BAKER MOTOR CO., THE MERCEDES DEALER IN CHARLESTON. THE DIAGNOSIS WAS THAT THE BACK LEFT BRAKE PAD WAS NOT BOLTED ON TIGHTLY, AND THAT THE YAW SENSOR NEEDED TO BE REPLACED, AT A COST OF $1254.00. I ASKED IF THE VEHICLE WAS STILL SHOWING THE CODE FOR THAT AND THE SERVICE ADVISOR SAID IT WAS NOT, SO I WAS HOPEFUL THAT THE LOOSE BRAKE PAD HAD BEEN THE PROBLEM, AND I DECLINED THE YAW REPLACEMENT. I ASKED HIM IF THE VEHICLE SEEMED OK, AND HE SAID THAT HE WOULD NOT ALLOW HIS TECHNICIAN TO TAKE IT OUT FOR A TEST DRIVE, BECAUSE IT WAS TOO DANGEROUS BUT HE COULD DRIVE IT IN THE PARKING LOT. I HAD NO PROBLEMS AGAIN UNTIL FEB. 12, 2011, WHEN, AGAIN, ON A SUNNY, CALM SAT. AFTERNOON, I WAS MAKING A LEFT TURN AND THE VEHICLE CAME TO A SCREECHING HALT WITH THE ESP/BAS CODE SHOWING. IT WAS TOWED TO THE DICK DYER MERCEDES, WHERE THE YAW DEFECT WAS DIAGNOSED AGAIN. I DID SOME INTERNET RESEARCH, GOOGLING "YAW SENSOR" AND WAS QUITE SURPRISED TO LEARN THAT MANY OTHERS HAVE REPORTED THE EXACT PROBLEM, GOING BACK SEVERAL YEARS. I UNDERSTAND THAT THE PART WOULD NOT BE UNDER WARRANTY, BUT SHOULDN'T MERCEDES HAVE WARNED THEIR OWNERS ABOUT THIS VERY DANGEROUS SITUATION?
Source: PORTABLE SAFETY COMPLAINT FORM -
2001 MERCEDES BENZ ML320- ENCINO, CA
2001 MB ML320 WHEN PUSH THE BRAKE THE CRUISE CONTROL DID NOT DISENGAGED THE CAR DID NOT STOP HAD TO PUSH THE GEAR TO N. *TR
Source: NHTSA WEB SITE -
2001 MERCEDES BENZ ML320- OXFORD, MS
TL*THE CONTACT OWNS A 2001 MERCEDES ML320. WHILE DRIVING AT ANY SPEED, THE VEHICLE WOULD SUDDENLY STOP ACCELERATING; THE FAILURE WAS INTERMITTENT. THE CONTACT HAD TO SHUT THE VEHICLE OFF AND WHEN IT WAS RESTARTED, IT WOULD PERFORM AS NORMAL. THE CONTACT CALLED THE MANUFACTURER WHO STATED THAT THE VEHICLE WAS NOT INCLUDED IN RECALL 01V061000 (ELECTRICAL SYSTEM: WIRING). THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 20,000 AND THE CURRENT MILEAGE WAS APPROXIMATELY 166,000. THE VIN WAS UNAVAILABLE.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE