2009 MERCEDES-BENZ ML350 Complaints

MY REAR BRAKE LINES HAVE CORRODED TO THE POINT THAT I LOST MY BRAKES. THE FLUID HAS LEAKED OUT. THE CAR IS NOT RUSTING OR SHOWING SIGNS OF RUST OR CORROSION. ONLY THE ACTUAL BRAKE LINES HAVE RUSTED. IT APPEARS TO BE A DEFECT IN MANUFACTURING. THE LINES SHOULD HAVE HAD A PROTECTIVE COATING OR BEEN COVERED IN THE EXPOSED AREA TO PREVENT EXCESSIVE CORROSION TO THE POINT THE BRAKE LINES RUSTED THRU AND THE VEHICLE LOST IT'S BRAKING ABILITY. THIS HAPPENED WHILE WAS IN STOP AND GO TRAFFIC SO LUCKILY NOBODY GOT HURT BUT IF I WAS AT A HIGH RATE OF SPEED I WOULD HAVE LOST MY BRAKING ABILITY AND IT COULD HAVE BEEN MUCH WORSE.

TL* THE CONTACT OWNS A 2009 MERCEDES-BENZ ML350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V081000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. W.I. SIMONSON MERCEDES-BENZ OF SANTA MONICA, CALIFORNIA (LOCATED AT 1626 WILSHIRE BLVD, 90403) WAS MADE AWARE OF THE RECALL AND STATED THAT THE PARTS WERE UNAVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* TAKATA RECALL. THE CONTACT OWNS A 2009 MERCEDES-BENZ ML350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V081000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

TAKATA RECALL: IT HAS BEEN ALMOST A YEAR SINCE RECEIVING NEWS THAT MY VEHICLE HAS BEEN RECALLED FOR THE TAKATA AIRBAG AND I AM STILL BEING TOLD BY MERCEDES BENZ USA THAT THEY DO NOT HAVE THE PARTS TO FIX MY CAR AND THEY HAVE NO IDEA WHEN THEY WILL BE GETTING THEM. NOW, A YEAR IS AN AWFUL LONG TIME TO DRIVE A CAR WITH AN AIR BAG THAT COULD EXPLODE AND KILL ME. THIS IS NOT OKAY. I HAVE BEEN TOLD THAT YOUR ADMINISTRATION IS IN CHARGE OF PRIORITIZING WHICH VEHICLES GET REPLACEMENT AIRBAGS AND I WOULD LIKE TO KNOW WHAT DATA YOU ARE USING TO DETERMINE WHO GETS TO LIVE AND WHO WILL BE COLLATERAL DAMAGE??? MY NEPHEWS WHO BOTH DRIVE FORD MUSTANGS HAVE HAD THEIR AIRBAGS REPLACED AGES AGO - WHY AM I STILL BEING TOLD THERE IS NO REPLACEMENT DATE IN SIGHT FOR ME?????? I WANT MY REPLACEMENT AIRBAG AND I WANT IT NOW, I HAVE WAITED LONG ENOUGH!

TAKATA RECALL. I HAVE BEEN CORRESPONDING WITH THE LOCAL DEALER (FRESNO CALIFORNIA) AND THE NATIONAL OFFICE SINCE I RECEIVED THE NOTICE IN MAY 2016. WE HAVE BEEN VERY RELUCTANT TO DRIVE THE CAR FOR FEAR OF "SERIOUS INJURY OR DEATH" AS STATED IN THE NOTICE. WHEN I CALL THE LOCAL DEALER, THEY SAY WE HAVE TO GO TO HEADQUARTERS AND DENY ANY RESPONSIBILITY--VERY UNHELPFUL. ALSO NOTE THAT THIS CAR EXPERIENCED A FAULTY AIRBAG DEPLOYMENT ABOUT 2 YEARS AGO (BEFORE THE RECALL) AND MERCEDES FIXED THE PROBLEM AT NO CHARGE. MY DAUGHTER WAS INJURED IN THE INCIDENT, BUT HER INJURIES DID NOT SURFACE UNTIL AFTER MERCEDES HAD US SIGN A SETTLEMENT AGREEMENT. HER HEARING AND EQUILIBRIUM HAS BEEN IMPAIRED FROM THE EXPLOSION OF THE AIRBAG ON THE DRIVER'S SIDE WHEN SHE BUMPED A CURB AT A SLOW SPEED AND THEY DEPLOYED. ALL OF THAT INFORMATION WOULD BE IN MERCEDES FILES--WE HAVE COPIES. WE HAVE BEEN ADVISED BY LEGAL COUNSEL THAT WE SHOULD PURSUE AN ACTION AGAINST MBUSA AND OUR LOCAL DEALER--MAYBE THIS IS WHY THEY (MERCEDES) DON'T WANT TO TALK TO US OR HELP US. WE HAVE HAD TO RENT, BORROW, OR GO WITHOUT ALTERNATE TRANSPORTATION BECAUSE WE (MYSELF AND MY DAUGHTER) ARE FEARFUL OF ANOTHER IMPROPER (OR PROPER) DEPLOYMENT. FINDING OTHER TRANSPORTATION HAS COST US MONEY. WE HAVE KEPT TRACK OF THE EXPENSES AND THE LOSS OF TIME. WE NEED THIS CAR FOR TRANSPORTATION TO WORK AND EVERYWHERE ELSE. WE WOULD APPRECIATE A SPEEDY RESOLUTION TO THIS PROBLEM. WE REALLY DON'T WANT TO SUE. THANK YOU. *TR

TL* THE CONTACT OWNS A 2009 MERCEDES-BENZ ML350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V081000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *CN

AIR BAG RECALL, WE HAVE NOT RECEIVED ANY THING FROM MERCEDES BENZ. WE ARE VERY CONCERNED, WE DRIVE THE CAR DAILY, APPROX 100 MILES OR MORE.. WANT TO GET INTO SHOP TO HAVE IT REPLACED...[XXX] *DL INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).'*JB

TL* TAKATA RECALL. THE CONTACT OWNS A 2009 MERCEDES-BENZ ML350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V081000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* THE CONTACT OWNED A 2009 MERCEDES-BENZ ML350. WHILE DRIVING, A BURNING RUBBER ODOR AND SMOKE WERE PRESENT UNDER THE FRONT PASSENGER SEAT. THE DRIVER EXITED THE VEHICLE AND, WITHIN MOMENTS, FLAMES COMPLETELY ENGULFED THE VEHICLE. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE. A POLICE REPORT WAS FILED AND THERE WERE NO INJURIES. THE VEHICLE WAS DESTROYED. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 31,000.

TAKATA RECALL. NO CURRENT AIRBAG PROBLEM BUT ITEM HAS BEEN NAMED FOR RECALL BUT MBZ HAS DONE NOTHING REGARDING RECALL AND NO RECALL DETAILS HAVE BEEN ANNOUNCED.