2009 MERCEDES-BENZ ML350 Complaints

REAR SEAT BELTS ARE LOOSE, SEAT BELTS DON'T HOLD AND DON'T GO BACK. ON BOTH SIDES IN REAR. SEAT BELTS STAYS LOOSE. THIS IS A DEFECT. *TR

INSTRUMENT CLUSTER HAS AN ORANGE LEAK INSIDE, DEALER SAID THAT THEY NEVER SAW SOMEHING LIKE IT BEFORE. NEED TO BE REPLACED, THE CHARGE IS ABOUT $2000. *TR

I HAD A PASSENGER IN THE REAR OF MY VEHICLE AND SHE TOLD ME THE SEAT BELTS DID NOT WORK. THE REAR PASSENGER BELT WOULD NOT RETRACT. WHEN I STOPPED THE VEHICLE WE CHECKED BOTH SIDES AND NEITHER REAR BELTS ARE WORKING. THEY ARE ALL OUT OF THE CONTAINMENT SYSTEM AND LOCKED. THEY WILL NOT RETRACT AND THEREFORE CANNOT BE USED. I CONTACTED MB USA TO FIND OUT IF THERE IS A RECALL FOR THE SEAT BELTS AFTER I WENT ONLINE AND FOUND OUT THAT THIS IS A VERY COMMON PROBLEM WITH THEIR VEHICLES. THEY TOLD ME THERE IS NO RECALL AND THEY REFERRED ME BACK TO THE DEALERSHIP. I AM ABOUT TO CALL THE DEALERSHIP, BUT I SUSPECT THAT WHAT I READ ONLINE IS TRUE. THEY ARE PASSING ON A DEFECTIVE SEAT BELT TO THE CONSUMER TO REPAIR JUST AS I READ ONLINE. I AM FILING THIS COMPLAINT IN THE HOPE THAT YOU WILL INVESTIGATE MB FOR THIS ISSUE. I HAVE BEEN A LONG-TIME CUSTOMER OF MB, BUT THIS MAY JUST CHANGE MY MIND. *TR

AUTO WAS IN FORWARD AN AT COMPLETE STOP AND DRIVER PLACED IN PARK BUT LEFT ENGINE RUNNING AND EXITED THE CAR. CAR WENT INTO REVERSE AND STARTED TO ACCELERATE. DRIVER WAS KNOCKED TO THE GROUND AND RUN OVER BY CAR. CAR WAS STOPPED WHEN IT RAN INTO BUILDING STRUCTURE. *TR

REAR SEATBELT WILL NOT RETRACT. MILEAGE IS PAST WARRANTY COVERAGE & FIX IS VERY PRICEY (APPROX $800). THIS IS A MAJOR SAFETY ISSUE ESPECIALLY WITH PASSENGERS, MOSTLY CHILDREN, IN THE BACK. I GOOGLED THIS & IT SEEMS I AM NOT THE ONLY ONE WHO HAS THIS ISSUE. IT IS WIDE SPREAD & A FAULT OF THE MANUFACTURER. MERCEDES SHOULD BE REQUIRED TO FIX THIS FREE OF CHARGE! PLEASE HELP. *TR

THE AUTOMATIC REAR HATCH CLOSED BUT DID NOT LOCK. DURING ACCELERATION THE REAR HATCH STARTED TO OPEN. ANY FURTHER ATTEMPTS TO LOCK THE HATCH WERE UNSUCCESSFUL AND THE REAR HATCH COULD NOT BE LOCKED. *TR

REAR SEAT BELTS ON BOTH SIDES DO NOT RETRACT. THEY HAVE NOT WORKED SINCE WE PURCHASED THE CAR. ALTHOUGH I HAVE FOUND NUMEROUS COMPLAINTS ONLINE OF THIS PROBLEM, WITH THIS MAKE AND MODEL, I HAVE NOT YET FOUND A RECALL. PLEASE CONSIDER AN INVESTIGATION ON THIS ISSUE. AS OUR CHILDREN ARE ALMOST ALWAYS THE ONES IN THE BACK SEAT, IT IS THEIR LIVES AT RISK FROM THIS FAULTY EQUIPMENT. *JS

THE REAR PASSENGER AND MIDDLE PASSENGER SEAT BELTS BOTH WENT SLACK. NOT DUE TO ANY MISUSE. CERTIFIED PREOWNED WARRANTY EXPIRED OCTOBER 31, 2013. MERCEDES COVERED COST OF PARTS, I PICKED UP COST OF LABOR. *JS

AS I WAS GETTING READY TO SHIFT THE GEAR LEVER TO DRIVE THE LEVER SHEARED OFF AND I WAS UNABLE TO HAVE CONTROL OF SHIFTING THE TRANSMISSION TO ANY OTHER POSITION SUCH AS (P/N/R). I STOP THE CAR AS A SAFETY CONCERN AND LOOKED AT THE BROKEN GEAR SHIFT LEVER AND IT APPEAR TO BE SHEARED OFF THE WEAKEST AREA OF THE LEVER OR WHERE THE SHIFTING LOAD TAKES PLACE. CAR STILL UNDER WARRANTY BUT DEALER REFUSED TO FIX IT UNDER WARRANTY WITH THE EXCUSE EXCESSIVE FORCE APPLIED TO SHIFT WHICH CAUSE THE LEVER TO BRAKE. I AM SURE THE IS A MATERIAL DEFECTS AND FATIGUE. I HAVE THE BAD PART ON HAND AND WHICH IF I CAN SEND IT FOR LAB TEST TO FIND THE CAUSE OF THE DAMAGE AND MAY BE THIS WILL ALERT FOR A RECALL. *TR

REAR SEAT BELT WON'T RETRACT. THE REAR SEAT BELT BEHIND THE DRIVER WILL NOT RETRACT. *TR