2011 MERCEDES-BENZ ML350 Complaints

I WAS IN A CAR ACCIDENT IN MARCH 2016 AND IT WAS A FRONT END COLLISION. I ALMOST WENT THROUGH THE WINDSHIELD HOWEVER MY SEAT BELT DIDN'T STOP ME OR LOCK IN PLACE AT ALL. I ALSO CONTACTED MERCEDES IN APRIL 2016 ABOUT MY DRIVER AIRBAG THAT WAS RECALLED DUE TO SAFETY CONCERNS AND I STILL HAVEN'T BEEN CONTACTED FOR A RESOLUTION AS I HAVE REACHED OUT TO THEM MULTIPLE TIMES FOR OPTIONS BECAUSE IT'S UNSAFE TO DRIVE MY VEHICLE

TAKATA RECALL, DRIVER SIDE AIRBAG RECEIVED NOTICE 15 MONTHS AGO AND NO REMEDY AVAILABLE YET.

THE CAR CAUGHT FIRE AND BURNT. THE SMOKE WERE FIRST SPOTTED FROM THE PASSENGER A/C VENT WHILE DRIVING FROM THE SCHOOL TO THE TEACHER'S HOUSE (LESS THAN 1 MILE DISTANCE). WITHIN MINUTES THE FIRE STARTED FROM THE GLOVE BOX OR PASSENGER AC VENT AREA. THE FIRE SPREAD TO THE BACK OF THE CAR IN LESS THAN 10 MINUTES. THE FIREFIGHTERS WERE THERE TO PUT OUT THE FIRE BEFORE IT GOT THE CHANCE TO GET TO THE FUEL TANK.

TL* THE CONTACT OWNS A 20011 MERCEDES-BENZ ML350. WHILE ATTEMPTING TO DRIVE THE VEHICLE, IT FAILED TO START. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE IGNITION STARTER SWITCH FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 81,573. UPDATED 04/06/17 *LJ *AS

TAKATA RECALL. I RECEIVED THE LETTER OF THE RECALL AND WAS TOLD IT WILL BE REPAIRED BEFORE END OF 2016. HAVE NOT BEEN CONTACTED YET TO DO THE REPAIR.

TAKATA RECALL. WHEN WE WERE READY TO TRADE OUR VEHICLE, THE DEALER TOOK ABOUT $6000 OFF OF IT'S TRADE IN VALUE BECAUSE IT HAD A TAKATA AIR BAG IN IT AND A REPLACEMENT BAG WAS UNAVAILABLE TO REMEDY THE ISSUE. THE DEALER WAS UNABLE TO PUT THE VEHICLE ON THEIR LOT, IT HAD TO BE SOLD AT AUCTION. I FEEL WE SHOULD BE REIMBURSED THIS FINANCIAL LOSS WE SUFFERED DUE TO TAKATA'S INFERIOR PRODUCT.

DEF/ADBLUE HEATER FAILURE. IT APPEARS IT IS COMMON FOR THE DEF/ADBLUE HEATER TO FAIL. I HAVE BEEN TOLD BY MERCEDES SERVICE THAT THEY REDESIGNED THE HEATER BECAUSE OF THE COMMON FAILURE OF THIS PART BUT THEY ARE NOT REPLACING THEM AS A RECALL. (SAME PROBLEM WITH VW WHICH IN NOW COVERED)

PASSANGER SEAT WITH SEAT HEAT ON CAUSED BURNT DAMAGE OF LEATHER UPHOLSTEREY IN LOWER LEFT PART OF THE BACK REST ACCOMPANY WITH SMOKE/FUMES. THE DAMAGED AREA IS ABOUT 2" LONG. 2011 ML350 WITH 27KMILES

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 MERCEDES-BENZ ML350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V081000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TAKATA RECALL MERCEDES BENZ NOTIFIED BY USPS SAFETY RECALL 03/16.NO FURTHER CORRESPONDENCE OR OTHER ACTION/S TO INDICATE RECTIFY OF SAFETY RECALL SINCE. MERCEDES HOUSTON NORTH DEALERSHIP VISIT 10/29/16 AT WHICH I PURCHASED REFUSES VEHICLE RETURN IN LIGHT OF INDICATED AIRBAG RECALL, STATING I CANNOT SIMPLY RETURN THE VEHICLE.SALES REP INDICATES SUCH VEHICLES ARE TAKEN AS TRADE-IN AND/OR SOLD TO COMPETING DEALERS LIKE CARMAX WHICH PAYS HIGHER FOR UNWANTED/UNSAFE VEHICLES, BUT OFFERS AN ASSURANCE TO ASSUAGE MY SAFETY CONCERN THAT MERCEDES ARE MORE STRUCTURALLY SOUND THAN OTHER MANUFACTURERS, NAMELY HONDA IN WHICH DRIVERS/PASSENGERS DIED FROM TAKATA AIRBAG DEPLOYMENTS.REP FURTHER STATES AIRBAG REPLACEMENT UNLIKELY SINCE TAKATA IS BEHIND IN MANUFACTURING DUE TO TSNUMAI;PROCESSING NEW WORK AS PRIORITY TO SAFETY RECALL/REWORKS.UNABLE TO SELL/TRANSFER VEHICLE DUE TO RECALL/ILLEGALITY; WOULD NOT ANYWAY DUE TO SAFETY HAZARD WHICH NOT ONLY ENDANGERS, BUT KILLS, OTHERS.1-WK AFTER BUY,LEFT&RIGHT FRNT PRKNG LIGHTS MALFUNCTION.MERCEDES REPLACED/REPAIRED FUSE UPON NEW WIRINGHARNESS INSTALL UNDER EXT SVC PLAN.SAME LEFT&RIGHT FRNT PRKG INDICATOR MALFUNCTION W/IN 45DAYS AFTER;REPLACED OEM-BULBS BLEW.LEFT HEADLIGHT REPLACED-OEM BLEW.AUG/SEPT 2014 45K-MILE REQD MAINT, DEALER SVC ADVISOR SAID HEAD&PRKG LIGHT BULBS WRONG TYPE,RESTATE FIXED WIRINGHARNESS STILL ROOT.HEAD&PRKG LIGHTS FIXED W/OUT FURTHER WIRINGHARNESS MENTION.NEW CARBATTERY INSTALL DEC/JAN 2015 60K-MILE REQD MAINT REPORT TO DEALER SVC ADVISOR ELECTRONICKEY FAIL TO UNLOCK DOORS&ENGAGE IGNITION DESPITE NEW BATTERIES.ALL 2015 AND CONTINUING, LEFT&RIGHT FRONT BULBS,LEFT HEAD&TAILLIGHT OUTAGES, SPONTANEOUS ESPFAULTS ON DASH MALFUNCTION;IGNITION DELAYED-START W/OUT DASH WARNING IN PARK/REAR/NEUTRAL/DRIVE POSITION OR AT START/SHUTDOWN. PURCHASED 04/17/14 CERT PREOWN W/ EXT SVC PLAN ~36KMILES 10/29/16 ~103KMILES ESP EXPIRED 100KMILES