2011 MERCEDES-BENZ ML350 Complaints

TAKATA RECALL- I HAVE NOT BEEN CONTACTED BY MERCEDES AND I WOULD LIKE TO HAVE SOME INFORMATION ABOUT THE AIRBAG RECALL AND A TIMELINE FOR WHEN I CAN GET AIRBAGS REPLACED.

EIS THE KEY WILL LOCK/UNLOCK CAR, WILL TURN IN IGNITION BUT WILL NOT START CAR

I HAVE A MERCEDES BENZ ML- 350 YEAR 2011. THE VEHICLE HAS A LITTLE OVER 60,00 THOUSAND MILES. THE ENGINE LIGHT FROM MY DASH BOARD STARTED COMING ON. I BROUGHT THE CAR IN TO THE MERCEDES DEALERSHIP FOR A DIAGNOSTIC TEST. THE TEST RESULTS INDICATED THERE'S A PROBLEM WITH THE BALANCE SHAFT. THE REPAIR QUOTE I RECEIVED WAS $9,300.00. THIS IS QUITE ABSURD ... TO SAY THE LEAST ! AS I RESEARCHED THIS ISSUE REGARDING THE BALANCE SHAFT THIS HAS BEEN AN OCCURRING PROBLEM IN THE ML- 350 AND C CLASS MODELS SUCH AS THE C 220. (V6 272 ENGINE) THERE ARE NOTED CLASS ACTION SUITE'S GOING BACK TO THE ML- 350 2006 UP TO THE ML-350 2010. THE MERCEDES BENZ CORPORATION HAS SHOWED ONLY RELUCTANCE IN REPAIRING THIS PREVALENT PROBLEM. THERE POSITION AS STATED THIS ISSUE WAS RECTIFIED FROM THE 2010 RECALL. OBVIOUSLY THE PROBLEM WITH THE BALANCE SHAFT IN THIS ML - 350 MODEL HAS NOT BEEN RESOLVED. MY NEXT STEP IS TO APPROACH THE MERCEDES BENZ CORPORATION AGAIN FOR A FINAL DECISION IN RESOLVING THIS ISSUE. IF THEY DON'T TAKE THE RESPONSIBILITY IN STANDING BEHIND THERE PRODUCT AND KEEPING THEIR REPUTATION IN GOOD STANDING I HAVE NO OTHER CHOICE BUT TO PURSUE THIS AS A LEGAL MATTER...

THERE WAS A SERVICE CAMPAIGN NO. 2013040001, ISSUED APRIL, 2013 FROM DAIMLER AG, THE MANUFACTURER OF MERCEDES- BENZ VEHICLES, FOR MODELS 164 , X164, 251, MODEL YEARS 2011-2012. IT STATED THAT "DUE TO A SUPPLIER PROCESS ISSUE THE ELECTRONIC IGNITION SWITCH DOES NOT CORRESPOND TO SPECIFICATION WHICH MAY LEAD TO A NO START CONDITION WHEN TURNING THE KEY." I AM THE SECOND OWNER OF THIS VEHICLE, PURCHASED DECEMBER, 2014. SUNSET AUTO SALES PURCHASED THIS VEHICLE IN DECEMBER, WHICH IS MY HUSBAND'S CAR LOT. THE VEHICLE WAS DOING THIS RANDOMLY AND DEALERSHIP COULD NOT FIND FAULT CODE. DEALERSHIP HAD TO REPLACE IGNITION SWITCH JULY 22, 2016 AND INVOICE STATES " FOUND EIS TO BE DEFECTIVE. REPLACED EIS AND PROBLEM NO LONGER DETECTED AT THIS TIME." I CONTACTED MERCEDES CUSTOMER CARE SERVICE TO HAVE THIS REPAIR COMPENSATED AND WAS TOLD MY VEHICLE WAS NOT IN THE RECALL, THERE WASN'T ANY RECALL FOR THE EIS, AND THEY DIDN'T KNOW HOW MY VEHICLE HAD BEEN TAKEN CARE OF AND WOULD NOT COMPENSATE FOR THIS. I WAS NOT AWARE OF ANY METHOD TO TAKE CARE OF VEHICLE THAT WOULD CARE FOR THE EIS. MY VEHICLE YEAR AND MODEL WAS INCLUDED IN THIS CAMPAIGN, THAT HAD NO END DATE, I MIGHT ADD. I EXPLAINED THAT BEING STRANDED BECAUSE OF A NO START SITUATION WOULD NOT BE GOOD, GIVEN MY MEDICAL CONDITION. I FEEL BECAUSE THE IGNITION SWITCH IS A DOCUMENTED DEFECT, DESCRIBED IN THE SERVICE CAMPAIGN LETTER WITH NO END DATE, MERCEDES SHOULD HAVE COMPENSATED ME FOR THIS EXPENSE.

TL* THE CONTACT OWNS A 2011 MERCEDES-BENZ ML350. WHILE STATIONARY, THE VEHICLE'S IGNITION SWITCH MALFUNCTIONED AND PREVENTED THE VEHICLE FROM STARTING. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 85,000. UPDATED 10/28/16*LJ *CN

FUEL LINE TEAR CAUSING ME TO LOSE CONTROL. WHEN STOPPED FUEL WAS RUNNING FROM UNDER MY VEHICLE, COVERED MOTOR AND ALL OVER CAR. LUCKILY IT IS A BLUE TEC MERCEDE NOT A GAS. VERY FRIGHTENING. DRIVING 55 MILES PER HOUR HIGHWAY. NO SMELL THAT I REMEMBER, JUST LOSS OF CONTROL STEERING. I THOUGHT IT WAS A POWER STEERING PROBLEM.

REAR LEFT BRAKE LIGHT KEEP FAILING, THE BULB IS FINE. HAVE TO TAKE OUT SOCKET AND PUT IT BACK IN, THIS KEEPS HAPPENING OVER AND OVER. WAS TOLD THE HOLE LIGHT ASSEMBLY NEEDS TO BE REPLACED. NO ONE CAN SEEM TO SAY WHY THIS KEEP HAPPENING. THIS CAN HAPPEN AT ANY TIME IN MOTION, ON THE HIGHWAY, TURNING.

WHILE VEHICLE IS STATIONARY, TURNING KEY IN THE IGNITION SWITCH MAY OR MAY NOT START THE VEHICLE OR TURNING KEY IN IGNITION MAY EXPERIENCE A DELAY BEFORE VEHICLE WILL START OR IT MAY REQUIRE TURNING THE KEY IN THE ON AND OFF POSITION SEVERAL TIMES BEFORE STARTING. AFTER A NO START SITUATION, IT MAY TAKE SEVERAL MINUTES BEFORE VEHICLE WILL FINALLY START.

REFERENCE: SEIFI VS MERCEDES-BENZ. I HAVE 66,000 MILES ON MY CAR. THE ENGINE LIGHT CAME ON WHILE DRIVING, WHEN I TOOK IT TO THE DEALERSHIP, I WAS TOLD PART WAS DEFECTIVE. HAS CODE1200, 12007 FOR BALANCE SHAFT. MERCEDES HAD THIS SAME PROBLEM JUST SETTLED FOR 2005-2007 MODEL.

TL* THE CONTACT OWNS A 2011 MERCEDES BENZ ML350. WHILE DRIVING APPROXIMATELY 5 MPH, THE BRAKE PEDAL WAS DEPRESSED AND THE VEHICLE UNINTENTIONALLY ACCELERATED. THE ESP TRACTION CONTROL WARNING INDICATOR ILLUMINATED. THE VEHICLE CRASHED INTO THE REAR END OF ANOTHER VEHICLE AND SIDE SWIPED A SECOND VEHICLE. THE VEHICLE TURNED 360 DEGREE AND THEN CRASHED INTO AN UTILITY POLE. A POLICE REPORT WAS FILED AND THERE WERE NO INJURIES REPORTED. THE VEHICLE WAS TOWED TO THE DEALER FOR DIAGNOSIS. THE MECHANIC WAS UNABLE TO LOCATE THE FAILURE. THE FRONT END OF THE VEHICLE WAS DAMAGED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 44,000.