2010 MERCEDES-BENZ S550 Complaints

TL* THE CONTACT OWNS A 2010 MERCEDES BENZ S550. THE CONTACT STATED THAT THE GEAR SHIFT ON THE STEERING COLUMN FRACTURED. THE VEHICLE WAS TOWED TO A DEALER WHERE IT WAS AWAITING A DIAGNOSTIC. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 61,599. UPDATED 01/12/16*LJ UPDATED 04/18/18*JB *TR

MY WIFE WAS DRIVING THIS VEHICLE WHEN SUDDENLY THE STEERING LOCKED UP AND ALMOST CAUSED HER TO CRASH. WE THEN TOOK THE VEHICLE TO HOUSE OF IMPORTS MERCEDES IN BUENA PARK TO INSPECT THE VEHICLE. APPARENTLY THE STEERING COLUMN WAS BROKEN AND THEY COULD NOT EXPLAIN HOW IT HAPPEN. I DID SOME RESEARCH AND SEVERAL OTHER PEOPLE HAVE FILE A COMPLAINT AND MERCEDES DENIES THE PROBLEM. THIS IS A SERIOUS ISSUE AND I RECOMMEND A RECALL ON THERE VEHICLES BEFORE SOMEONE GETS KILLED. WE WERE VERY FORTUNATE IT HAPPENED ON A BACK ROAD AND NOT ON FREEWAY...UPDATED 11/06/14*BF UPDATED 7/15/2015*JS

TL* THE CONTACT OWNS A 2010 MERCEDES BENZ S550. WHILE DRIVING 15 MPH, THE CONTACT STATED THAT THE STEERING WHEEL BECAME DIFFICULT TO TURN AND NEARLY CAUSED A CRASH. THE CONTACT WAS ONLY ABLE TO STEER THE VEHICLE AFTER THE BRAKE PEDAL WAS DEPRESSED. THERE WERE NO WARNING INDICATORS ILLUMINATED AT THE TIME OF THE FAILURE. THE VEHICLE WAS TAKEN TO THE DEALER, BUT DIAGNOSTIC TESTING WAS NOT PERFORMED. THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 24,000. ..UPDATED 11/11/14 *BF THE CONSUMER STATED THERE WAS NO WARNING LIGHTS, ON THE DASH WHEN THE STEERING WENT OUT. THE VEHICLE WAS REPAIRED. UPDATED 12/11/14

PURCHASED A CERTIFIED PREOWNED MERCEDES BENZ S5550 4 MATIC. COMPLETE STEERING FAILURE OCCURRED AN HOUR AFTER PURCHASE (AFTER 20 MILES OF DRIVING). THE CAR'S STEERING WHEEL WAS SPINNING FREELY, AND NO CONTROL OVER THE FRONT WHEELS WAS POSSIBLE WHILE IN MOTION. VEHICLE HAD TO BE RECOVERED BY THE DEALER. *TR

WHEN STEERING WHEEL IS RELEASED EVEN FOR A FEW SECONDS, VEHICLE PULLS HARD TO THE RIGHT AND WILL PUT YOU IN THE DITCH IF YOU ARE NOT PAYING ATTENTION. THE VEHICLE SHOULD TRACK STRAIGHT WHEN THE STEERING WHEEL IS RELEASED.