2023 MERCEDES-BENZ SPRINTER 3500 Complaints

View complaints related to 2023 MERCEDES-BENZ SPRINTER 3500. The complaints found here are submitted by actual consumers with first hand experience. There are more than 20 complaints submitted for the 2023 MERCEDES-BENZ SPRINTER 3500. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2023 MERCEDES-BENZ SPRINTER 3500
    - camarillo, CA

    Vehicle hood opened on its own while driving. We have video of the incident from front dash camera. Vehicle hood was not operated prior to 300 miles when employee start the day with pre-trip information. There were few people also verified that the hood was closed properly. While driving from Ontario, CA to Las Vegas , NV and driver returning from Las Vegas the vehicle midway to Ontario California, the hood suddenly opened and smashed the windshield, driver was successfully able to pull over as he was driving in right lane blindly.

    Source: NHTSA WEB SITE
  • 2023 MERCEDES-BENZ SPRINTER 3500
    - Aurora, CO

    Emergency brake assist, distance sensing and adaptive cruise control randomly and intermittently deactivate while driving. In a recent 8-hour highway trip this deactivation occurred 7 times, sometimes correcting itself with no driver intervention, and other times remaining disabled for hours and hundreds of driving miles. Durning motor off and restarting occasionally reset the issue, but many times it did not. When these systems disable, the van’s speed rapidly decreases and may cause other vehicles to hit the rear of the van, or cause van drivers to panic and/or lose control of the vehicle. Random and unpredictable electronic failures such as this are a definite hazard and need to be addressed by the manufacturer.

    Source: NHTSA WEB SITE
  • 2023 MERCEDES-BENZ SPRINTER 3500
    - Philadelphia, PA

    2018 Cx-9 GT that has experienced spider cracking in the upper right corner of the infotainment screen (the cracks are inside the screen). This started after the car sat at the dealers lot in cold temps while waiting for repairs to the engine Feb 2022 (mileage on car at that time as about 36K). Mazda had issues a Service Alert on 2/20/18 in regards to this issue for 2016 - 2018 CX-9's (along with other model of similar years). No mention to me by dealer (who i have taken car to for all service matters from 1st day of purchase). Mazda then issued a Warranty Extension Program letter dated 5/06/20 to Dealers, Service & Parts Manager that they would extend warranty coverage to fix this issue, but only for 2016 & 2017 CX-9 vehicles. Over time the cracking has gotten worse & is slowly growing in size. (some other owners have it cracking in different parts of screen, which renders the touch screen useless). Mazda should include 2018 in the Warranty Extension Program, so this issue can be resolved for all years affected.

    Source: NHTSA WEB SITE
  • 2023 MERCEDES-BENZ SPRINTER 3500
    - Los angeles , CA

    Eversince i got the certified used 2014 toyota corolla s plus at a toyota dealer the radio touchscreens bottom right side is not working i need to go to the very corner of the screen and tap the screen multiple times or lucky if nails are longer sometimes it works and most of the times its not working. I callled toyota and said that no update needed but upgrade the radio. Its not just me having the same issues on the bottom tmright touch screen on their toyota behicle

    Source: NHTSA WEB SITE
  • 2023 MERCEDES-BENZ SPRINTER 3500
    - Beverly Hills, CA

    This vehicle is extremely unsafe to drive. Vehicle is currently being rented. All four adjustable coil-overs’ springs have been heated in efforts to lower the vehicle. The person who performed this may not have understood that the car height could have been adjusted without heat. I have supporting documentation in form of photos and video informing the current renter who still drives the vehicle as of today. It is imperative that my information is not forwarded to the current owner or driver as there are criminal charges being brought against the renter for multiple counts of 3rd degree felony which include defrauding victims out of millions of dollars. My name along with this statement should be protected from the vehicle owner and current driver. The manufacturer may have my information but should also be informed to keep my information private for the sake of my safety. Thank you.

    Source: NHTSA WEB SITE