2016 MERCEDES-BENZ SPRINTER 3500 Complaints

TL* THE CONTACT OWNS A 2016 MERCEDES-BENZ SPRINTER 3500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V003000 (AIR BAGS) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT CONTACTED TROPHY MERCEDES-BENZ OF VALENCIA (23355 VALENCIA BLVD, SANTA CLARITA, CA 91355, (661) 753-5555) WHERE IT WAS CONFIRMED THAT PARTS WERE NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

DRIVING ALONG IN CRUISE CONTROL AROUND 65 MPH ALL OF A SUDDEN CRUISE CONTROL STOPS WORKING AND VEHICLE BUCKS QUITE A BIT,VERY STARTLING.THEN I NOTICE ON DASHBOARD THE SO CALLED THREE STOOGES LIGHTS APPEAR.THIS WAS MY FIRST ENCOUNTER AROUND 18,000 MI.AUGUST 2020.PROBLEM FIXED IN CT UNDER WARRANTY. TWO MONTHS LATER DRIVING THROUGH VIRGINIA,SAME STOOGE LIGHTS APPEAR IN THE MOUNTAINS SHIFTING ERRATICALLY.CALLED M B TECH, VERY HELPFUL,DIRECTED ME TO MERCEDES BENZ OF FREDERICKSBURG VA 77 MILES AWAY.INCONVENIENCED BUT GRATEFUL WORK WAS DONE UNDER WARRANTY.I BELIEVE THIS IS A HAZARD ON THE ROADS AND SHOULD BE A RECALL.

MB SPRINTER HAS FAULT THAT GENERATES INSTRUMENTS INDICATORS OF ABS, SKIDDING AND ANOTHER. BEFORE THIS OCCURRED TRANSMISSION SHIFTING BECAME ERRATIC AND WHEN BREAKING THE ENGINE REVVED UP AND ALSO MADE BRAKES UNLESS. NO ACCIDENT OCCURRED BUT WAS ALMOST OUT OF CONTROL.

WHEEL SPEED SENSOR FAILED AT 10000 MILES (REFER TO PREVIOUS COMPLAINT), AGAIN FAILS AT 20000 MILES CAUSING ERRATIC TRANSMISSION SHIFTING AND PROPULSION WITHOUT DRIVER INPUT.

WHEEL SPEED SENSOR FAILURE CAUSED VEHICLE TO DISABLE CRUISE CONTROL, ABS BRAKE SYSTEM AND PUT THE TRANSMISSION IN LIMP MODE. CANNOT ACCELERATE MORE THAN 25 MPH ON THE INTERSTATE. WAS TRAVELLING AT 62 MPH WHEN EVENT OCCURED. FRIGHTENING EXPERIENCE!

2016 MERCEDES BENZ SPRINTER 3500. CONSUMER WRITES IN REGARDS TO ACCELERATION ISSUES. *LD THE CONSUMER STATED, WHILE DRIVING ON HIGHWAY 20, THE VEHICLE LOST THE ABILITY TO ACCELERATE AND SHIFT GEARS. THE SPEED DECREASED TO LESS THAN 20 MPH. *JS

HAVE HAD THREE DIFFERENT WHEEL SENSORS GO OUT CAUSING ENGINE TO GO INTO LIMP MODE RESULTING IN HAZARDOUS DRIVING CONDITIONS. MOST MERCEDES DEALERS CANNOT DO THIS SERVICE. THIS IS A DANGEROUS FAULT THAT MANY HAVE EXPERIENCED AND IS A SERIOUS ROAD SAFETY HAZARD. IN ALL INSTANCES I WAS DRIVING VEHICLE ON 'WASHBOARD' ROAD CONDITIONS; ONCE IN I-70 WESRBOUND FROM KANSAS CITY.

ABS/ESP/CECK ENGINE WARNING LIGHTS ALL CAME ON AT ONCE. MERCEDES DEALER DIAGNOSED PROBLEM AS LEFT REAR RPM SENSOR. MADE REPAIR. UNDERSTAND FROM OWNER FORUMS SENSOR FAILURE IS VERY COMMON ON THESE VEHICLES. ONLY HAD 22,700 MILES. MERCEDES NEEDS TO WORK ON IMPROVING THESE PARTS OR MAKE REPAIRS AT NO CHARGE. *TR

DRIVING ALONG ON CRUISE CONTROL. CRUISE CONTROL DEACTIVATES, ANTI-LOCK, TRACTION CONTROL AND ANTI-SKID LIGHTS COME ON. I STOP THE VEHICLE, THE TRANSMISSION WANDERS BETWEEN GEARS JERKING. I GO TO MB DEALERSHIP THEY REPLACE R REAR SPEED SENSOR MILEAGE:9659MILES. AT 12,060 MILES THE SAME THING HAPPENS. I DRIVEA FIVE HOUR ROUND TRIP TO MB DEALER, THEY REPLACE THE L REAR SPEED SENSOR. AT 17,000 MILES (NOW OFF WARRANTY) ALL THE LAMPS ARE ON AGAIN, THE TRANSMISSION WILL NOT SHIFT INTO DRIVE AND I FACE A 133 MILE TOW TO KNOXVILLE, TN MERCEDES DEALERSHIP.

TL* THE CONTACT OWNS A 2016 MERCEDES-BENZ SPRINTER 3500. THE CONTACT STATED THAT WHILE THE RV WAS PARKED, THE CONTACT BECAME AWARE THAT THE DRIVER'S SIDE REAR TIRE WAS FLAT. THE CONTACT DROVE THE RV TO AN INDEPENDENT MECHANIC WHERE IT WAS DISCOVERED THAT THE WELDING ON THE BACK OF THE REAR DRIVER'S SIDE WHEEL HAD FRACTURED, WHICH PUNCTURED THE TIRE. THE CONTACT STATED THAT HE WAS CONCERNED THAT THE WELDING DEFECT ON THE OTHER WHEEL COULD LEAD TO OTHER TIRES BEING PUNCTURED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE BUT OFFERED NO ASSISTANCE. THE WHEELS WERE NOT REPAIRED NOR REPLACED. THE FAILURE MILEAGE WAS 36,000.