MERCEDES-BENZ Complaints

View complaints related to MERCEDES-BENZ. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2015 MERCEDES-BENZ C220
    - Tampa, FL

    Sunroof Glass failure vin:55SWF4KB1FU039607 2015 Mercedes C300 2PM July 16 2026, Tampa highway near college park east coordinates28.06840 N.82.35292W TEMPERATURE 91F

    Source: NHTSA WEB SITE
  • 2026 MERCEDES-BENZ EQE 320+
    - Light House Point, FL

    The contact owned a 2026 Mercedes-Benz EQE 320+. The contact stated that while driving forward into the parking space and depressing the brake pedal, the transmission was shifted from park to drive to move up in the parking space, and the vehicle unintendedly accelerated over the curb. After stopping the vehicle, the contact shifted to reverse to back into the parking space. The vehicle suddenly accelerated and drove across the parking lot, and crashed into a parked vehicle. The contact shifted to drive (D), and the vehicle unintentionally accelerated, drove across the parking lot, over the curb, and crashed into a concrete column of a four-story apartment building. During the crash, the air bag deployed, and the contact was knocked unconscious. The contact sustained a concussion and neck injury, left hip injury, and was rushed to the hospital. A Police report was filed at the scene, and the vehicle was deemed destroyed and towed away. The cause of the failure was not yet determined. The manufacturer and local dealer were notified of the failure. The failure mileage was 1,300.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2017 MERCEDES-BENZ GLA 250
    - Orangeburg, SC

    The contact owns a 2017 Mercedes-Benz GLA 250. The contact stated that while driving at an undisclosed speed, several unknown warning lights illuminated. In addition, the contact stated that the warning lights turned off one after the other and the instrument cluster independently powered off. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 89,669.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2023 MERCEDES-BENZ EQB 300 4MATIC
    - Atlanta, GA

    The contact owns a 2023 Mercedes-Benz EQB 300 4Matic. The contact received notification of NHTSA Campaign Number: 26V073000 (Electrical System); however, the part to do the recall repair was not yet available. The dealer was contacted. The contact was concerned that the manufacturer provided limited safety risk information and that the vehicle could catch on fire during a crash. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was contacted several times about the issue. The contact had not experienced a failure.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2014 MERCEDES-BENZ GLK350
    - Houston, TX

    The contact owns a 2014 Mercedes-Benz GLK350. The contact stated that there was an abnormal fuel odor inside and outside vehicle. The check engine, TPMS, and several other unknown warning lights were illuminated. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 100,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2023 MERCEDES-BENZ GLA 250
    - Pembroke Pines, FL

    I am reporting a severe drivability and engine failure issue with my vehicle. The vehicle has been exclusively maintained by authorized Mercedes-Benz service centers. Immediately following a scheduled 60,000-mile (Schedule B/C) maintenance, the Check Engine Light began cycling on and off. The vehicle simultaneously developed severe drivability symptoms: the engine ran extremely rough, and acceleration became erratic and "jumpy." This unpredictable power delivery and hesitation poses a significant safety hazard when accelerating or merging in traffic. I immediately returned the vehicle to the service center to report the issue. The dealership has now retained my vehicle for over 20 days and diagnosed that the cylinder head requires complete replacement. Despite this catastrophic failure occurring immediately after their maintenance procedures, the dealership is holding me financially responsible for the repair costs because the vehicle is past the 4-year/50,000-mile warranty. My vehicle remains immobilized at the dealership."

    Source: NHTSA WEB SITE
  • 2022 MERCEDES-BENZ SPRINTER 2500
    - SAN Diego, CA

    Frequently, when I started the car, the instrument cluster's monochrome display will stay blank/black or display completely corrupted garbage - unreadable bit and pieces. I wasn't able to read essential info like level of drive gear and fuel level etc. Often when this happens, the physical speedometer pointers won't settle on accurate current speed level, but keep cycling: from 0 spin to some value and then reset back to 0 and spin to some value ... This makes driving risky as I am not able to see accurate driving speed!

    Source: NHTSA WEB SITE
  • 2025 MERCEDES-BENZ GLC 350 E 4MATIC
    - Trinidad, CA

    The contact owns a 2025 Mercedes-Benz GLC350E 4MATIC. The contact stated that while driving at 68 MPH, the sunroof glass shattered unexpectedly. The contact was able to pull over, and the vehicle was towed to the nearest dealer. The dealer had not yet diagnosed the vehicle. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 17,500.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2025 MERCEDES-BENZ GLS 580 4MATIC
    - Alexandria, VA

    I made a left turn and the rear passenger side axle broke. I didn’t hit anything.

    Source: NHTSA WEB SITE
  • 2024 MERCEDES-BENZ AMG GLE53 4MATIC+
    - Acworth, GA

    Digital Instrument cluster screen has gone black 3 times since October 2025 making it impossible to see speed or other important driving safety information. Black out happened in October 2025, March 2026, and again on July 9, 2026. Screen eventually comes back after vehicle sits unused for several hours.

    Source: NHTSA WEB SITE