2000 MERCURY COUGAR Complaints

VEHICLE STALLED OUT WITHOUT WARNING WHILE DRIVING. THIS CAUSED BY FUEL SYSTEM FAILURE. THE PUMP WAS REPLACED TWICE.

ON OCCASION, THE CAR HAS LOST POWER IN TRAFFIC, WHICH HAS RESULTED IN LOSS OF POWER STEERING AND POWER BRAKE CONTROL. THE DEALERSHIP HAS DIAGNOSED THE CONDITIONS RESULTING IN POWER LOSS AS A PROBLEM WITH THE FUEL PUMP. THIS PROBLEM HAS PROGRESSIVELY WORSENED.*JB

EVERY YEAR APPROXIMATELY THE SAME TIME, THE FUEL PUMP IN MY 2000 COUGAR GOES OUT. I REPORTED THIS PROBLEM TO FORD CORP. EVERY TIME. ON JUNE 14, 2001 I MAILED A LETTER TO THEM STATING THE CONTINUOUS PROBLEM WITH THE FUEL PUMP IN THE COUGAR. THE FIRST TIME WASMARCH 25, 2001 - WHILE DRIVING MY CAR HOME FORM CHURCH, MY CAR STOPPED IN THE MIDDLE OF THE STREET. I HAD THE CAR TOWED TO WINNER LINCOLN-MERCURY, THEY REPLACED THE FUEL PUMP AND RETURNED IT TO ME ON MARCH 29, 2001. 2ND TIME ON APRIL 26, 2002 WHILE DRIVING HOME FROM WORK, MY CAR JUST STOPPED IN THE MIDDLE OF TRAFFIC. I CALLED FOR A TOW TRUCK TO TOW THE VEHICLE TO WINNER LINCOLN-MERCURY AGAIN. WINNER REPLACED THE FUEL PUMP AGAIN AND RETURNED THE CAR TO ME ON APRIL 29, 2002, APPROXIMATELY A YEAR AFTER THE FIRST FUEL PUMP WAS REPLACED, WINNER REPLACED THE FUEL PUMP AGAIN. 3RD TIME ON APRIL 21, 2003 THE CAR STOPPED ON MY WAY HOME FROM WORK. I HAD IT TOWED TO RYAN LINCOLN MERCURY WHO REPLACED THE FUEL PUMP AGAIN. APPROXIMATELY A YEAR FROM THE LAST ONE REPLACED...... *NLM

THE CONSUMER BELIEVED THE WRONG ROTORS WERE INSTALLED ON THE VEHICLE, HOWEVER THE DEALER STATED ROTORS WERE CONSIDERED WEAR AND TEAR. *JB

FUEL PUMP FAILS TO PRODUCE SUFFICIENT PRESSURE TO RUN ENGINE. FIRST REPLACEMENT AT 54010 MILES. PUMP HAS FAILED AGAIN AT 88000 MILES.

I HAVE A 2000 MERCURY COUGAR THAT ONCE WARMED UP ACCELERATES 3000 TO 3500 RPM AND WILL NOT SLOW DOWN UNTIL I COME TO A DEAD STOP. I HAD IT IN FOR THIS PROBLEM AT LEAST 6 TIMES AND THEY CAN'T FIX IT. I CALLED THE FORD/MERCURY SERVICE HOT LINE TO SEE IF SOMETHING COULD BE DONE ABOUT THIS. WHEN I CALLED ABOUT THIS I THOUGHT THAT A MERCURY REP. WOULD GET A HOLD OF THE CAR DEALERSHIP WERE I GOT THE CAR (JOHNSON FORD LINCOLN/ MERCURY IN PITTSFIELD, MA) AND THEN GET A HOLD OF ME. I CALLED IN JAN. THATS NOT WHAT HAPPENED, WHEN I CALLED I FOUND OUT THAT JOHNSON FORD TOLD THEM, THEY DID NOT EXPERIENCE THE PROBLEM. THAT'S AN OUT RIGHT LIE. DOM KELLOG HEAD OF JOHNSON SERVICE DROVE IT AND EXPERIENCED IT AND ON ANOTHER TIME ONE OF THE MECHANICS RIDING WITH ME ALSO EXPERIENCED IT. WHAT CAN I DO ABOUT THIS. I CAN'T LET ANYBODY DRIVE MY CAR, I AM AFRAID THEY WOULD NOT BE ABLE HANDLE IT AN GET SERIOUSLY HURT. I DON'T WANT TO WAIT UNTIL I GET KILLED OR SOME ONE ELSE BEFORE THEY DO SOMETHING ABOUT IT. PLEASE LET ME KNOW WHAT YOU OR I CAN DO ABOUT THIS. I AM GOING TO PUT DOWN AN ESTIMATE THE FIRST TIME IT HAPPENED WHICH WAS ABOUT 10000 MILE MARK THE CAR NOW HAS ABOUT 23000 MILES ON IT. *JB

VEHICLE HAD LOSS OF POWER AND LIGHTS WERE FLICKERING. WIRING HARNESS, ALTERNATOR AND VOLTAGE REGULATOR NEED REPLACED.VEHICLE HAS 47000 MILES ON IT. DEALER SAID IT WAS 4TH COUGAR WITH EXACT SAME PROBLEM BUT YET NO RECALL. COST OF REPAIR IS AT LEAST $800.00.

PROBLEMS WITH THE TRANSMISSION, WHEN SHIFTING INTO GEAR VEHICLE WILL SHAKE VIOLENTLY. DEALER WAS NOT CONTACTED AT THE TIME OF THIS CALL. TS

I WAS IN A MINOR MVA IN WHICH THE AIRBAGS BOTH DEPLOYED. DAMAGE TO MY VEHICLE WAS COSMETIC BUT I HAVEN'T BEEN THE SAME SINCE. I SUFFER FROM ATTACKS OF VERTIGO, DIZZINESS, BLURRED VISION, LIGHT HYPERSENSITIVITY, LOUDNESS SENSITIVITY AND HAVE CONSTANT TINNITUS TO NAME A FEW. AIRBAGS SHOULD BE OPTIONAL EQUIPMENT AND ALL EXSISTING AUTO'S WITH THEM SHOULD HAVE ON/OFF SWITCHES INSTALLED.

WHILE DRIVING AT 30 MPH THE VEHICLE SHUT DOWN AND THE CONSUMER HIT THE CURB. DEALER CONTACTED. PLEASE PROVIDE ADDITIONAL INFORMATION.