2000 MERCURY COUGAR Complaints

INTRMITTENTLY VEHICLE SUDDENLY SURGED FORWARD. DEALER NOTIFIED, AND WAS UNABLE TO LOCATE CAUSE. PLEASE FEEL FREE TO PROVIDE ANY FURTHER DETAILS ON THIS MATTER. *AK

FAULTY AIRBAG MODULE, CAUSING LIGHT TO ILLUMINATE, AND AIRBAG TO MALFUNCTION. DEALER HAS INSPECTED VEHICLE.*AK THE DEALER REPLACED THE AIR BAG MODULE BUT IT FAILED AGAIN. THE MANUFACTURER WAS TRYING TO CHANGE THE DEFECTIVE MODULE BUT HAS NOT ISSUED A RECALL NOTICE YET. *YH

VEHICLE MAINTAINS RPM AND /OR INCREASES RPM WHEN SHIFTING GEAR. DEALERSHIP REPLACED THE IDLE AIR BY-PASS CONTROL VALVE AND I HAD NO PROBLEMS FOR A WHILE BUT THE PROBLEM HAS REOCCURRED. SUSPECT THE VALVE IS FAULTY OR IS INSTALLED IN SUCH A WAY THAT HEAT IS AFFECTING ITS PERFORMANCE. MY BROTHER DISCONNECTED IT WHEN THE CAR WAS "ACTING UP" AND THE PROBLEM DID NOT CONTINUE. MY CONCERN IS THAT THIS CAN BE A DANGER WHEN OPERATING THE VEHICLE ON SLIPPERY ROAD SURFACES IN WINTER AND DURING RAINY CONDITIONS. NOT TO MENTION THAT IT'S HARD ON YOUR ENGINE.*AK

THE FIRST INCIDENT WITH THE MERCURY COUGAR WAS ON THE DATE LISTED. NOM SAFETY DEFECT LISTED IN SUMMARY. *AK

WHILE CONSUMER WAS DRIVING ENGINE LIGHT CAME ON, AND THEN ENGINE BLEW OUT. PRIOR TO ENGINE STALLING CONSUMER TOOK VEHICLE TO VALVA LINE TO GET OIL CHANGED. ONCE ENGINE BLEWOUT, IT WAS TAKEN BACK TO DEALER. DEALER SAID THAT SHOP WAS AT FAULT. SO MANUFACTURER HAD AN INVESTIGATOR TO LOOK OVER VEHICLE. CONCULSION WAS THAT IT WAS A MANUFACTURER'S DEFECT.*AK

LIGHTS FLICKER, THEN LOSES ELECTRICAL POWER. ALTERNATOR, 2 BATTERIES, WIPER MOTOR, SENSOR, WINDSHIELD (STRESS CRACK FROM BOTTOM) REPLACED. REQUESTED ON SEVERAL OCCASIONS FROM BOB SITE LINCOLN MERCURY SERVICE DEPARTMENT THAT THE MERCURY FACTORY ZONE MANAGER BE CONTACTED, AND TO HAVE THE ZONE MANAGER CONTACT ME. EACH REQUEST WAS DENIED. I CONTACTED MERCURY CUSTOMER ASSISTANCE AND WAS TOLD THAT ONLY THE DEALERSHIP COULD CONTACT THE FACTORY ZONE MANAGERS.*AK

HEADLIGHT FAILURE WHILE DRIVING AT NIGHT. VEHICLE TAKEN TO DEALER FOR REPAIRS, AND PROBLEM REOCCURRED. VEHICLE BACK AT DEALER. *AK

FIRST NOTICED THAT HATCHBACK INDICATOR TONE WOULD NOT GO OFF. THEN WHEN KEY IS PUT IN IGNITION IT WON'T TURN SOMETIMES. WHEN CLUTCH IS ENGAGED RPMS WILL GO AS HIGH AS 4000. ENGINE STALLED WHILE DRIVING AT 50 MPH. TOOK TO DEALERSHIP AND WAS TOLD THEY COULD FIND NOTHING WRONG.

WHILE DRIVING UP AN INCLINE THE VEHICLE CANNOT ACCELERATE PAST 50 MPH EVEN WITH FOOT PRESSING THE GAS PEDAL TO THE FLOOR. NLM

AIRBAGS CAME OUT WHILE I WAS DRIVING. HAD PREVIOUSLY VISITED DEALERSHIP 4 TIMES ABOUT ENGINE CHECK LIGHT. *AK