1999 MERCURY COUGAR Complaints

TL* THE CONTACT OWNS A 1999 MERCURY COUGAR. THE CONTACT STATED THAT WHILE DRIVING 45 MPH, SMOKE STARTED TO EMIT FROM THE ENGINE AND CAUGHT ON FIRE. THE CONTACT MENTIONED THAT THE FIRE EXTINGUISHED INDEPENDENTLY. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 97,000.

EXTERIOR LIGHTS NOT WORKING ,REPLACED BRAND NEW AND SHUT OFF AGAIN CAUSING CAR TO LOCK ITSELF IN PARK. *TR

I HAVE ONLY OWNED THIS VEHICLE FOR ABOUT 4 MONTHS AND HAVE HAD MANY PROBLEMS INCLUDING BRAKE LIGHTS NOT WORKING AND BACK WHEEL LOCKING UP. IT WAS RAINING, I WAS DRIVING DOWN THE FREEWAY ABOUT 55 MPH AND SUDDENLY THE POWER STEERING WENT OUT COMPLETELY, THE HEAT/DEFROST STOPPED WORKING AND MY BATTERY LIGHT CAME ON. I JUST INSTALLED A BRAND NEW BATTERY JUST 6 DAYS BEFORE INCIDENT, ALTHOUGH THIS ISN'T THE FIRST TIME THE POWER STEERING WENT OUT WHILE RAINING. THIS TIME IT WAS EXTREMELY SCARY DUE TO THE HIGH SPEED I WAS DRIVING AND BECAUSE THE HEAT STOPPED WORKING MY WINDOWS STARTED TO FOG UP QUICKLY CAUSING MY VISIBILITY TO BE REDUCED DRAMATICALLY WHILE TRYING TO USE ALL MY STRENGTH TO STEER THE CAR AROUND A CURVE WITHOUT HITTING ANOTHER VEHICLE. AS SOON AS I WAS ABLE TO SEE AN EXIT I GOT OFF FREEWAY AND CAR DIED COMPLETELY DRIVING UP THE OFF RAMP. THANK GOD THERE WASN'T ANY VEHICLES BEHIND ME I WAS ABLE TO PULL OVER AFTER WAITING ABOUT HALF HOUR CAR STARTED BACK UP, POWER STEERING & HEAT WAS BACK ON. I HAVE 2 YOUNG KIDS AND I'M SCARED TO DRIVE IN THIS CAR WITH THEM. *TR

TL* THE CONTACT OWNS A 1999 MERCURY COUGAR. THE CONTACT STATED THAT THE BRAKE LIGHTS FAILED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE BRAKE LAMP SWITCH WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE BUT DID NOT OFFER ANY RECALLS SINCE THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 01V032000 (EXTERIOR LIGHTING ). THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 110,000 AND THE CURRENT MILEAGE WAS 112,000.

TL* THE CONTACT OWNS A 1999 MERCURY COUGAR. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 40 MPH, THE ENGINE STALLED WITHOUT WARNING. THE CONTACT INSPECTED UNDER THE HOOD AND TIGHTENED THE BATTERY CABLE. THE VEHICLE RESTARTED AND RESUMED NORMALLY. THE FAILURE RECURRED UPON REACHING THE RESIDENCE. IN ADDITION, A STRONG ODOR OF FUEL EMITTED INSIDE OF THE VEHICLE WITH A SMALL AMOUNT OF LEAKAGE ON THE GROUND. THE CONTACT REFERENCED NHTSA CAMPAIGN ID NUMBERS 04V421000 ( FUEL SYSTEM, GASOLINE) AND 01V031000 (ELECTRICAL SYSTEM). THE VIN WAS NOT INCLUDED IN EITHER RECALL. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER BUT HAD NOT BEEN DIAGNOSED OR REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 117,000.

CPSC: I1370321A. 1999 MERCURY COUGAR. CONSUMER STATED WHILE DRIVING, THE AIR BAG ON THE DRIVER SIDE DEPLOYED FOR NO REASON. *LN

ON MY DRIVE HOME FROM WORK ON FRIDAY 7/12/2013 AT APPROXIMATELY 3:30 PM THE AIRBAG ON THE DRIVER SIDE DEPLOYED FOR NO APPARENT REASON. THIS WAS ON A 1999 MERCURY COUGAR THAT MY FAMILY PURCHASED NEW. THE VIN IS [XXX]. I CALLED AND SPOKE WITH [XXX] AT FORD AND HE STATED THERE WAS NOTHING FORD COULD DO. HE SUGGESTED I CALL MY INSURANCE COMPANY...I DON'T UNDERSTAND WHY MY INSURANCE COMPANY WOULD BE CONCERNED WITH A FLAW IN A FORD PRODUCT. I HOPE YOU WILL UNDERSTAND THAT I AM SCARED TO DRIVE THIS CAR AT THIS POINT. WILL ONE OF THREE REMAINING AIR BAGS DEPLOY FOR NO APPARENT REASON? TO BE TOLD TO CONTACT MY INSURANCE COMPANY IS NOT ACCEPTABLE. I AM A VERY REASONABLE PERSON BUT WILL NOT BE TAKEN ADVANTAGE OF. MY EXPECTATION ARE SIMPLE: FORD NEEDS TO HAVE THIS CAR TOWED TO A DEALER. THE DRIVERS SIDE SEAT NEEDS TO BE REPAIRED OR REPLACED. THE ENTIRE AIR BAG SYSTEMS NEEDS TO BE CHECKED AND BROUGHT UP TO A SAFE STANDARD. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

TL* THE CONTACT OWNS A 1999 MERCURY COUGAR. THE CONTACT STATED THAT THE REAR SWAY BAR BECAME FRACTURED WHILE DRIVING OVER A ROAD BUMP. THE VEHICLE WAS TAKEN TO A MECHANIC WHERE IT WAS DETERMINED THAT THE ENTIRE SUB FRAME WAS CORRODED. THE FAILURE WAS REPORTED TO THE MANUFACTURER. THE VEHICLE WAS REPAIRED. THE FAILURE AND THE CURRENT MILEAGE WAS 68,434. *TR

WHEN DRIVEN IT JERKS WHEN U TAKE OFF AND WHEN IT SHIFTS, AND IT MAKES A CLUNK NOISE WHEN I HIM HIT A BUMP IT IS SO BAD MY CAR GOES THE OTHER WAY THE REAR END. *TR

TL* THE CONTACT OWNS A 1999 MERCURY COUGAR. THE CONTACT STATED THAT WHILE DRIVING 70 MPH, THE VEHICLE BECAME HESITANT TO ACCELERATION ATTEMPTS BEFORE STALLING. THE CHECK ENGINE LIGHT ILLUMINATED AFTER THE FAILURE OCCURRED. THE CONTACT WAS ABLE TO RESTART THE VEHICLE AS IT RETURNED TO NORMAL FUNCTION. THE VEHICLE WAS TAKEN TO A LOCAL MECHANIC WHO PERFORMED A DIAGNOSTIC AND LOCATED THE FAILURE AT THE FUEL PUMP. THE MECHANIC ADVISED THAT THE FUEL PUMP WAS NOT RECEIVING THE CORRECT FUEL LEVEL. THE FAILURE MILEAGE WAS 88,700 AND THE CURRENT MILEAGE WAS 88,800.