2000 MERCURY COUGAR Complaints

2000 MERCURY COUGAR, VEHICLE HOOD LATCH FAILED CAUSING THE HOOD TO OPEN AND STRIKE THE FRONT WINDSHIELD AND THE ROOF. *BF (OHIO TRAFFIC CRASH REPORT # 10-0395-91)*JB UPDATED 09/13/10*BF

TL* THE CONTACT OWNS A 2000 MERCURY COUGAR. THE CONTACT STATED WHEN STARTING THE VEHICLE, THE VEHICLE WOULD LACK POWER. THE BATTERY AND ALTERNATOR WERE REPLACED BUT TO NO AVAIL. THE CONTACT LOCATED A RECALL FOR THE FAILURE (NHTSA CAMPAIGN ID NUMBER: 01V031000- ELECTRICAL SYSTEM: BATTERY: CABLES) BUT WAS TOLD BY THE MANUFACTURER THAT HIS VEHICLE WAS NOT INCLUDED IN THE RECALL. THE FAILURE AND CURRENT MILEAGES WERE APPROXIMATELY 62,000. UPDATED 11/03/10. *LJ UPDATED 2/17/2011 *CN

2000 MERCURY COUGAR, EXPERIENCED EQUIPMENT FAILURE WITH HER LEFT TIRE THAT ALSO DAMAGED TO THE VEHICLE. *BF (OHIO TRAFFIC CRASH REPORT # 10-0338-90)*JB UPDATED 08/05/10 *BF

MY CAR STALLED WHILE IN THE MIDDLE OF A BUSY INTERSECTION WHILE IN MOTION. LATER FIND OUT THAT I NEED A NEW FUEL PUMP. WAS NOT AWARE IT WAS UNDER RECALL. PAID TO HAVE IT FIXED IN JULY OF 2009. REPAIR SHOP FAILED TO PUT MY VIN, MILEAGE, AND CORRECT YEAR OF VEHICLE ON INVOICE RESULTING IN NOT BEING ABLE TO GET MY MONEY BACK FROM FORD. RECALL WAS GOOD THROUGH JANUARY 31, 2010. MY CAR ONCE AGAIN STALLED WHILE AT A STOP LIGHT SPARKS AND SMALL FLAMES WHEN ATTEMPTING TO START AFTER STALLING. ELECTRICAL PROBLEM, AND FORD IS DOING NOTHING ABOUT IT. I REPLACED THE BATTERY AND STILL NO CRANK OR CLICKING. ALSO LISTED AS A RECALL. SPEND $651.02 TO HAVE FUEL PUMP FIXED AND NOW CAN'T GET MY MONEY BACK BECAUSE REPAIR SHOP DID NOT FILL OUT INVOICE CORRECTLY. NOW WILL HAVE TO POSSIBLY PAY OVER A $1,000.00 TO FIX THE ELECTRICAL ISSUE... WHEN THE FUEL PUMP WAS FIXED, THE SHOP FAILED TO SECURE THE GAS TANK CORRECTLY CAUSING FUEL TO POUR OUT WHILE DRIVING AT A RATE OF A GALLON PER MINUTE. FORD IS NOW DOING EVERYTHING THEY CAN TO AVOID PAYING ME BACK FOR THE RECALL SERVICES AFTER I WAS INFORMED BY A FORD CUSTOMER SERVICE REP THAT I WOULD BE PAID BACK. I HAVE BEEN BACK AND FORTH FOR WEEKS NOW TO THE DEALERSHIP AND I HAVE BEEN TOLD OVER AND OVER AGAIN WITH A NEW EXCUSE EVERYTIME AS TO WHY THEY CAN NOT REPAY ME... *TR

MERCURY COUGAR SUNROOF COMES OFF TRACK AND REPAIR COST 1200 DOLLARS WHAT A RIP OFF *TW

FLASHING BATTERY LIGHT. LIGHTS WOULD DIM DURING ACCELERATIONS OR REVVING OF ENGINE. ALTERNATOR FAILS CAUSING VEHICLE TO STALL IN THE MIDDLE OF THE ROAD. SAFETY ISSUE, I HAVE TAKEN THE CAR TO REPAIR SHOP, MECHANIC STATES HE HAS RESEARCHED THIS AND SAYS THIS SEEMS TO BE AN ON GOING PROBLEM WITH THIS MODEL OF CAR. BATTERY LIGHT STILL STAYS ON AND LIGHTS DIM ON ACCELERATION AFTER REPLACED ALTERNATOR. *TR

2000 MERCURY COUGAR V 6 AUTO -55000 MI - STEADY STATE CRUISING AFTER 10 MI 'WARM UP' - A FREQUENT , PROBLEM - LIKE OK FOR 3 OR 4 MILE , THEN 2 OR 3 TIMES WILL JERK OR SHUDDER , THEN OK FOR 3 OR 4 MI - HARD JERK , ENGINE TACH JUMPS FROM 2800 > 4000 RPM , BACK TO 2800. SEEMS MOSTLY AT STEADY 70 MPH OR SO , DOES DO IT SOMETIMES AT 40. SEEMS HARDLY EVER ON SHORT DRIVE , LIKE 8 MI TO WORK IN MORNING. TRANS CAN'T FIND CORRECT GEAR ? COMPUTER ? DEALER , AFTERMARKET SHOP COULDN'T FIND ANYTHING. NEW FUEL FILTER , TRANS OIL. *TR

TL* THE CONTACT OWNS A 2000 MERCURY COUGAR. WHILE ATTEMPTING TO PROCEED FROM A STOP SIGN, THE VEHICLE STALLED. UPON FURTHER INSPECTION HE NOTICED THAT THE BATTERY CABLES WERE MELTED. THE VEHICLE WAS TOWED TO A LOCAL REPAIR FACILITY. A MECHANIC CONCLUDED THAT THE CABLE MADE CONTACT WITH THE POWER STEERING LINE WHICH CAUSED THE INSULATION TO WEAR, AND THUS AN AN ELECTRICAL SHORT. THE DEALER WAS CONTACTED IN REFERENCE TO RECALL # 01V031000 (ELECTRICAL SYSTEM:BATTERY:CABLES). SINCE HIS VEHICLE IDENTIFICATION NUMBER WAS EXCLUDED FROM THE RECALL, HE WAS INELIGIBLE FOR A FREE REMEDY. NO REPAIRS WERE MADE. THE MANUFACTURER WAS NOTIFIED, AND HE WAS IN THE PROCESS OF SENDING THEM CORRESPONDENCE. THE FAILURE AND CURRENT MILEAGES WERE 110,000.

THE LIGHTS ON THE INTERIOR AND EXTERIOR OF MY CAR HAVE BEEN FLICKERING SINCE I PURCHASED THE CAR FROM AN INDIVIDUAL A FEW YEARS AGO. LAST WEEK I SMELLED BURNING WIRES WHILE DRIVING AND ME AND MY HUSBAND PULLED OFF THE ROAD AND HE INVESTIGATED THE PROBLEM AS TO WHERE THE SMELL WAS COMING FROM. HE NOTICED THE BATTERY CABLES WERE HOT AND MELTED INSULATION ON THEM AT THE BATTERY POSTS. NOW INSTEAD OF A FLICKERING ALTERNATOR LIGHT,HEADLIGHTS,AND DASH LIGHTS, I HAVE AN ALTERNATOR LIGHT THAT STAYS ON AND EVERYTHING ELSE IS STILL FLICKERING. WE TOOK THE CAR TO A MECHANIC BECAUSE THE CAR QUIT RUNNING,APPARENTLY BECAUSE THE BATTERY WENT DEAD. THEY REPLACED THE BATTERY AND THE ALTERNATOR WHICH COST ME 320.00. I STILL HAVE FLICKERING LIGHTS AND THE ALTERNATOR LIGHT IS STILL ON. I TOOK IT TO HAVE THE ALTERNATOR CHECKED EVEN THOUGH IT WAS BRAND NEW,JUST TO BE SURE AND WAS TOLD THAT THERE WAS A WIRING PROBLEM,THAT THE CHARGE FROM THE ALTERNATOR WAS NOT GETTING BACK TO THE BATTERY. ALL FUSES WERE CHECKED AND TO MY UNDERSTANDING MY CAR IS NOT INVOLVED IN ANY RECALLS ACCORDING TO THE VIN I FURNISHED FORD. I WANT THIS FIXED ,AND I SEE ON ALL THE RESEARCH I HAVE DONE CHECKING THE WEB FOR SIMILAR PROBLEMS,THAT I AM NOT THE ONLY MERCURY COUGAR OWNER OF THIS YEAR MODEL THAT CAN'T SEEM TO GET ANY HELP WITH AN APPARENT SAFETY ISSUE. ALSO I HAVE A SUNROOF THAT HAS TO BE TAPED DOWN TO KEEP IT FROM BLOWING OUT OF THE CAR AND LEAKS WHEN IT RAINS IF IT DOESN'T HAVE TAPE ON THE SEAMS. *TR

TL*THE CONTACT OWNS A 2000 MERCURY COUGAR. THE CONTACT STATED THAT THE BATTERY CABLES LEADING FROM THE BATTERY TO THE ALTERNATOR CAUSED SHORTAGES. ALL OF THE ELECTRICAL COMPONENTS FLICKERED INSIDE AND OUTSIDE THE VEHICLE. HE TOOK THE VEHICLE TO A CERTIFIED MECHANIC, WHO CONFIRMED THAT THERE WAS A SHORT SOMEWHERE IN THE VEHICLE. IN ADDITION, HE NOTICED A FAILURE WITHIN THE FUEL INJECTION SYSTEM. THE RPM'S WOULD REV TO A HIGH DEGREE AND THEN DECREASE VERY QUICKLY, WHICH OCCASIONALLY CAUSED THE VEHICLE TO STALL. THE RPM'S FLUCTUATED WHEN SHUTTING OFF THE VEHICLE OR REVVING. THE VEHICLE HAS NOT BEEN TAKEN TO THE DEALER. THE MANUFACTURER STATED THAT THE VIN WAS EXCLUDED FROM NHTSA CAMPAIGN ID NUMBERS 01V031000 (ELECTRICAL SYSTEM:BATTERY:CABLES) AND 04V421000 (FUEL SYSTEM, GASOLINE). THE CURRENT MILEAGE WAS APPROXIMATELY 106,000 AND FAILURE MILEAGE WAS APPROXIMATELY 52,000.