1999 MERCURY COUGAR Complaints

POWER STEERING FAILS WHEN DRIVING IN THE RAIN AND PUDDLE IS DRIVEN THROUGH, CAUSING LOSS OF CONTROL OF VEHICLE. BATTERY ALERT LIGHTS ON DASHBOARD.THIS DEFECT FIRST SURFACED IN JUNE OF 1999, AND WAS CALLED A "SERPENTINE BELT" FAILURE AND REPAIRED . THE PROBLEM HAS NOW RETURNED AND CAUSES A SERIOUS LOSS OF CONTROL OF AUTO.

WHEN DRIVING AT LOW SPEEDS CONSUMER NOTICED A NOISE COMING FROM THE RIGHT REAR OF VEHICLE WHICH CAUSES DRIVER DESTRUCTION. CONSUMER HAS CONTACTED DEALER, DEALER UNABLE TO DETERMINE THE CAUSE OF THE PROBLEM. *AK

WHILE DRIVING THE THROTTLE WILL STICK CAUSING THE ENGINE TO REV UP WHEN I PUSH IN THE CLUTCH, IT LASTS ANYWHERE FROM 5 TO 10 SECONDS AT A TIME. IT IS OFF AND ON, SOMEDAYS IT DOES IT, THEN OTHER DAYS IT'S FINE. I HAVE TAKIN IT TO THE DEALER TWICE BEFORE NOW, THE FIRST TIME THEY REPLACED THE IDLE AIR CONTROL VALVE WHICH SEEMED TO FIX THE PROBLEM, THEN APPROX. 3 MONTHS LATER BEGAN TO DO IT AGAIN, SO THEY PUT A NEW THROTTLE BODY IN IT, THAT LASTED ABOUT 3 WEEKS AND NOW IM TAKING IT BACK AGAIN. *AK

CRUISE CONTROL WILL NOT DISENGAGE WITH A TAP ON THE BRAKE - IT MUST BE FULLY DEPRESSED.

ROTORS NEEDED TO BE REPLACED DUE TO "WEAR AND TEAR". DEALER RECOGNIZED PROBLEM AT 20OOO MILES.*AK

TREAD COMPLETELY SEPARATED FROM SIDEWALLS. ONLY SIDEWALLS REMAINED ON WHEEL. DEALER INDICATED THAT THERE WAS A HOLE IN THE TREAD BUT UNCLEAR WHETHER HOLE OCCURRED BEFORE OR AFTER SEPARATION. DO NOT HAVE TIRE BUT HAVE PICTURES. ALSO, SERVICE MANAGER, NICK CALDARON INSPECTED TIRE. AM CONCERNED BECAUSE I HAVE 4 SIMILAR TIRES ON CAR NOW.( DOT NUMBER: TIRE SIZE: P215R1689 )

THE CAR IN QUESTION WAS MY FIRST COUGAR. IT WAS BOUGHT BACK BY FORD. I WAS TOLD IT WOULD BE SENT BACK TO THE PLANT TO BE TAKEN APART AND CHECKED OUT. INSTEAD IT WAS SOLD TO NORTHTOWN AND THEY IN TURN SOLD IT TO AN UNSPECTING BUYER. I WAS CALLED ABOUT THE CAR BY AL THE CAR SALESMAN AND HE IN TURN TOLD THE PEOPLE I WAS A PICKY PERSON! THE PERSON THAT BOUGHT THE CAR CALLED ME TONIGHT AND THEY ARE STILL HAVING TROUBLE WITH THE CAR AND I THINK THEY GOT A RAW DEAL! I TOLD THE CUSTOMER I WOULD HELP HER OUT IN ANY WAY I CAN.

REAR DRIVER'S SIDE WEATHER STRIP RIPPED, AND CONSUMER WAS NOT ABLE TO OPEN DOOR. HAS HAD WEATHER STRIP REPLACED 5 TIMES, ORIGINAL STRIP WAS OKAY. IT WAS JUST LEAKING, BUT THE REPLACEMENT ONES ARE THE ONES THAT KEEP RIPPING. *AK

TWO OF THE FIRESTONE FIREHAWK GTA 20-P215/50R16 TIRES EXPERIENCED TREAD SEPARATION AND BLOWOUTS, ONE INCIDENT CAUSED LOSS OF CONTROL OF THE VEHICLE AND HIT A CURB. *MJS

WHILE DRIVING IN A RAINY CONDITIONS SERPENTINE BELT GETS WET/ WILL LOSE POWER STEERING, LEAVING VEHICLE STUCK.