1994 MERCURY COUGAR Complaints

TRANSMISSION CAN JUMP OUT OF GEAR WHENEVER CONSUMER SLOWS DOWN OR IS GOING AT SPEEDS ABOVE 50 MPH. CONTACTED DEALER, AND DEALER SAID THERE WAS NOTHING WRONG. BUT WHEN TAKEN VEHICLE TO A INDEPENDENT MECHANIC, HE NOTED THAT TRANSMISSION NEEDED TO BE REBUILT.*AK

ALL FOUR COIL SPRINGS ARE BROKEN, THE CAR IS NOT SAFE TO OPERATE,IT HAS NEVER BEEN TOWED OR TOWED ANYTHING. IT HAS NEVER BEEN OVERLOADED. IT HAS NEVER BEEN RACED OR ABUSED. I FIND IT HARD TO BELIEVE THAT ALL FOUR COIL SPRINGS WOULD FAIL AT THE SAME TIME, OTHER THAN BY FAULTY MANUFACTURING . THEY MUST HAVE NOT BEEN HEAT TREATED PROPERLY.*AK

COOLANT LIGHT STARTED STAYING ON. VEHICLE WOULD HESITATE BEFORE CUTTING OFF. SERVICE WAS KEPT UP. A RECALL LETTER WAS RECEIVED FOR HEAD GASKET PROBLEM. DEALER DIDN'T GIVE OKAY FOR RECALL REPAIRS BECAUSE MILEAGE HAD EXCEEDED 100,000 MILES. *AK *SLC

I RECEIVED SERVICE BULLETIN #00M10 FROM FORD MOTOR COMPANY IN JULY 2000. I WAS ALREADY OVER THE ALLOTTED MILEAGE ALLOWED TO HAVE THE HEAD GASKET REPAIRED FREE OF CHARGE. I DON'T BELIEVE THAT I WAS NOTIFIED IN TIME TO HAVE THIS KNOWN FAILURE REPAIRED IN THE ALLOTTED TIME FRAME. I CONTACTED THE DEALER REGARDING THIS PROBLEM 2/13/01 AND THEY BASICALLY TOLD ME "TOO BAD". I ALSO CONTACTED THE DEALER REGARDING THE SUSPENSION PROBLEM WHEN IT FIRST OCCURRED AND WAS NEVER NOTIFIED ABOUT SERVICE BULLETIN #BC0962941001. THEY TOLD ME TO BRING IT IN FOR INSPECTION THAT WOULD COST $150.00. *AK

VEHICLE WAS REPAIRED UNDER EXTENDED WARRANTY FOR ENGINE HEAD GASKETS, AND REMEDY HAS FAILED.*AK THE VEHICLE WAS FIXED RECENTLY FOR RECALL ON POSSIBLE HEAD GASKET/LOW COOLANT PROBLEM.

RECALL # NOT AVAILABLE. CONSUMER HAD OVER 100,000 MILES ON VEHICLE AND VEHICLE WAS ALMOST 7 YEARS OLD. DEALER COULD NOT FIX PROBLEM FOR RECALL. *AK

RADIATOR FAILED BETWEEN PLASTIC SIDES AND ALUMINUM CORE. THIS IS THE FIFTH FORD RADIATOR OF THE SAME CONSTRUCTION IN THE 1994-1995 MODEL YEARS I HAVE HAD FAIL. *AK

REPORTING VEHICLE WOULD INTERMITTENTLY SLIP OUT OF GEAR AND RE-ENGAGE. DEALER/MANUFACTURER WERE NOT CONTACTED AT THIS TIME. PLEASE FEEL FREE TO PROVIDE ANY FURTHER DETAILS. *AK

CONSUMER WAS COMIMG OUT OF A PARKING LOT AND APPLIED BRAKES, PEDAL WENT ALL THE WAY TO THE FLOOR. SHE PULLED THE EMERGENCY BRAKES, AND THERE WAS NO BRAKIN GPOWER. SHE TURNED VEHICLE OFF, AND CALLED DEALERSHIP. *AK

ENGINE CHECK LIGHT GOES ON AND OFF ,WAS TOLD IT REQUIRED TWO SENSORS-/ SOMETHING IS WRONG WITH THE WIRING, AUTOMATIC DOOR LOCKS WORK SOMETIMES AND THE CLOCKS GOES ON & OFF NEVER KEEPING THE CORRECT TIME/ LOST EMERGENCY BRAKE/ AND SPIDER CRACKS IN THE BLACK CLEARCOART ON ROOF, HOOD, AND TRUNK. *AK