2000 MERCURY COUGAR Complaints

TL*THE CONTACT OWNS A 2000 MERCURY COUGAR. WHILE DRIVING APPROXIMATELY 45 MPH ON NORMAL ROAD CONDITIONS, THE WARNING INDICATORS ILLUMINATED ON THE INSTRUMENT PANEL. THERE WAS A MODERATE LOSS OF POWER IN THE VEHICLE AND A BURNING ODOR. THE VEHICLE WAS TAKEN TO AN INDEPENDENT REPAIR SHOP AND THEY STATED THAT THE FAILURE WAS RELATED TO THE ALTERNATOR BATTERY CABLE. THE VEHICLE WAS REPAIRED. RECENTLY,THE CONTACT OBSERVED AN EXCESSIVELY HIGH TEMPERATURE READING FROM THE VOLTAGE OF THE ALTERNATOR. ON THREE SEPARATE OCCASIONS, THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR THE IDENTICAL FAILURES. THERE WERE NO RESOLUTIONS. THE CONTACT EXPERIENCED FAILURES IDENTICAL TO THE ONES MENTIONED IN NHTSA CAMPAIGN ID NUMBER 01V031000 (ELECTRICAL SYSTEM:BATTERY:CABLES). THE FAILURE MILEAGE WAS 62,000 AND CURRENT MILEAGE WAS 68,000.

1. DUE TO THE DEFECTIVE DESIGN OF THE SUNROOF 2. OVER 1000 OWNERS EXPERIENCED SUNROOF THAT CAN NOT OPEN/CLOSE. SOME PEOPLE EVEN REPORT THAT THE SUNROOF WILL POP-OFF AND FLY AWAY WHILE DRIVING! SEE HTTP://COUGARSUNROOF.COM. *TR 3. I NEED TO REPLACE THE WHOLE SUNROOF ASSEMBLY AND MOTORS THAT MOVES THE SUNROOF.

SUNROOF CLOSING MECHANISM IS DEFECTIVE DOES NOT CLOSE COMPLETELY...THE FAILURE LEAVES PASSENGER SIDE ON SUNROOF FLOPPING..I 'M VERY CONCERNED THAT SUNROOF COULD FLY OUT AND CRASH THROUGH ANOTHER VEHICLE WINDSHIELD..I DO HIGHWAY COMMUTE EVERYDAY AND ITS VERY UNSAFE FOR ME I ALMOST CRASHED ON WET HIGHWAY WHEN I COULD NOT CLOSE SUNROOF IN SUDDEN DOWNPOUR WHEN I WAS DRIVING. ON COUGARSUNROOF.COM THERE ARE 1365 COUGAR OWNERS WHO HAVE THE SAME SUNROOF PROBLEMS AND IT WAS CORRECTED ON 2001 COUGAR MODELS. *TR

TL*THE CONTACT OWNS A 2000 MERCURY COUGAR. THE CONTACT STATED THAT HIS EXTENDED WARRANTY WAS CANCELLED ON HIS FUEL PUMP BECAUSE THE VEHICLE WAS RECONSTRUCTED. WHEN HE PLACED A FULL TANK OF GASOLINE IN THE VEHICLE, THE FUEL GAUGE DIAL WOULD NOT GO PAST THE HALFWAY MARK. THE DEALER STATED THAT THE FUEL PUMP NEEDED TO BE REPLACED. THEY FURTHER STATED THAT THE TITLE WAS RECONSTRUCTED BECAUSE THE VEHICLE WAS PREVIOUSLY DESTROYED. DUE TO THIS, THEY WOULD NOT PERFORM ANY REPAIRS ON THE VEHICLE. THE FAILURE MILEAGE WAS 133,650.

THE VEHICLE, 2000 MERCURY COUGAR, BEGINS JERKING AS IT IS BEING DRIVEN AT ANY SPEED, AND RESULTS IN COMPLETE SHUT DOWN OF ENGINE. SOMETIMES THE ENGINE WILL RESTART AFTER WAITING SEVERAL MINUTES, AND WILL NOT RESTART AT TIMES; REQUIRING TOWING. I TOOK THE VEHICLE TO THE LOCAL DEALER, AND AN EMPLOYEE STATED THAT IT WAS KNOWN BY THE MANUFACTURER TO BE A DESIGN FLAW IN THAT YEAR VEHICLE. ANOTHER EMPLOYEE TOOK HIM TO THE SIDE AND SCOULDED HIM FOR THE DISCLOSURE. THEY WOULD NOT DISCUSS IT FURTHER, EVEN THOUGH I CONTINUED TO QUESTION WHAT THEY WERE DOING TO CORRECT THIS KNOWN DEFECT IN WORKMANSHIP. TO THIS DAY THE VEHICLE CONTINUED TO REPEAT THE SAME FAILURE. I HAD THE FUEL FILTER REPLACED TWICE. FINALLY A MECHANIC REPLACED THE CAM SHAFT SENSOR (HE STATED THAT HE HAD SEEN THIS PROBLEM WITH THE CAR MANY TIMES) AND KNEW THAT WAS THE PROBLEM. EVEN THOUGH THE SENSOR WAS REPLACED, THE CAR WORKED WITHOUT SHUT DOWN FOR APPROXIMATELY 4 MONTHS, BUT BEGAN THE SAME SEQUENCE OF SHUT DOWNS ALL OVER AGAIN. THE DESIGN FLAW SHOULD BE RECALLED OR CONSUMERS SHOULD BE REIMBURSED FOR PURCHASE OF A KNOWN DEFECTIVE VEHICLE BY IT'S MANUFACTURER AND DESIGNER. IT IS A SHAME TO GET "STUCK" WITH A LEMON. THANK YOU. *TR

TL*THE CONTACT OWNS A 2000 MERCURY COUGAR. WHILE DRIVING 75 MPH, THE VEHICLE LOST POWER. THE CONTACT WAS ABLE TO PULL OVER AND WAITED A FEW MINUTES. SHE WAS ABLE TO RESTART THE VEHICLE WITHOUT ANY TROUBLE. THE FAILURE OCCURRED ONCE MORE AFTER THE FIRST FAILURE. THE DEALER STATED THAT THE FUEL WAS BEING BLOCKED FROM ENTERING THE ENGINE. UPON FURTHER INVESTIGATION, THE DEALER STATED THAT NHTSA CAMPAIGN ID NUMBER 04V421000 (FUEL SYSTEM, GASOLINE) APPLIED TO HER PARTICULAR YEAR, MAKE, AND MODEL VEHICLE, WHICH THEY BELIEVED TO BE THE CAUSE OF THE FAILURE. THE FAILURE MILEAGE WAS 186,000 AND CURRENT MILEAGE WAS 187,000.

ENGINE LIGHT CAME ON, THEM BATTERY LIGHT. A NEW BATTERY WAS INSTALLED BUT AFTER A FEW DAYS THE BATTERY AND ENGINE LIGHT CAME ON AGAIN. ALTERNATOR WAS CHECKED AND FOUND TO BE IN PERFECT ORDER. EVENTUALLY ONE DAY ALL THE PANEL LIGHTS JUST WENT DIM AND THE CAR SHUT OFF TOTALLY. CAR WAS TOWED TO DEALER WHERE I WAS TOLD THAT I NEEDED AN ALTERNATOR AT THE COST OF $550. I AGREED. GOT THE CAR DROVE IT FROM THE DEALER THE ENGINE LIGHTS AND BATTERY LIGHTS CAME BACK ON THAT VERY SAME DAY. CALLED THE DEALERSHIP AND WAS TOLD THAT IT TAKES TIME FOR THE ELECTRICAL SYSTEM TO ADJUST. I DROVE IT FOR ONE WEEK AND THE CAR SHUT OFF AGAIN. I HAD IT TOWED AGAIN. DEALER SAID IT WAS FIXED AND THAT I SHOULD NOT HAVE ANY PROBLEMS WITH IT. IT'S HAS HAPPENED OVER AND OVER AGAIN SINCE THEM. I DON'T KNOW WHAT ELSE TO DO. *TR

2000 MERCURY COUGAR WITH TRANSMISSION PROBLEMS. CONSUMER STATES THAT THE TRANSMISSION HESITATES WHEN PUTTING IT INTO GEAR, JERKS WHEN MOVING FORWARD. HE ALSO STATES THAT TRANSMISSION FLUID ON THE GROUND WAS NOTICED. *KB A LOCAL TRANSMISSION SHOP DIAGNOSED THE PROBLEM AS METAL FILLINGS IN THE TRANSMISSION FLUID AS WELL AS BAD SEALS. *JB

TL*THE CONTACT OWNS A 2000 MERCURY COUGAR. WHILE DRIVING BETWEEN 55-60 MPH, ALL OF THE VEHICLE LIGHTS BEGAN FLICKERING. THE VEHICLE FAILED THREE TIMES AND WAS TOWED TO A MECHANIC. THE MECHANIC STATED THAT THE ALTERNATOR NEEDED TO BE REPLACED. WHEN THE ALTERNATOR WAS REPLACED, THE VEHICLE LIGHTS STILL FLICKERED. THE CONTACT WAS INFORMED THAT HIS VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER 01V031000 (ELECTRICAL SYSTEM: BATTERY: CABLES). THE POWERTRAIN WAS UNKNOWN. THE CURRENT AND FAILURE MILEAGES WERE 67,000.

2000 MERCURY COUGAR WITH 76,000 MILES ON IT AND THE SUNROOF HAS FAILED COMPLETELY. TOOK THE CAR BACK TO DON THOMPSON LINCOLN MERCURY AND THEY MADE ME AWARE THAT THE SUNROOF WAS BUILT WITH A PLASTIC RAIL TO OPEN IT, THIS PLASTIC IS TO WEAK FOR THE METAL ROOF IT HOLDS AND CANNOT SUSTAIN THE WEIGHT. IT WAS MENTIONED THIS HAS BEEN A COMMON PROBLEM, AND THE PRICE TOO FIX IT WAS $1300 JUST FOR THE PARTS. AFTER CONTACTING FOD DIRECTLY THEY TOLD ME NOTHING COULD BE DONE BECAUSE THE WARRANTY WAS NO LONGER IN EFFECT, AND THEY APOLOGIZED FOR ME BEING STUCK WITH THIS. STILL NOT FIXED AND WHEN DRIVING OVER 55 MPH THE SUNROOF FLIES OPEN, CAUSING A LOUD SOUND TO PRODUCE DISTRACTING ME FROM DRIVING. THE BUTTON TO OPEN IT NO LONGER WORKS, LEAKS ON HEAVY RAINY NIGHT WHICH IS RUINING THE INTERIOR WHICH WILL COST MORE MONEY THAT I DON'T HAVE, AS IT IS I CAN'T AFFORD TO FIX THE SUNROOF. BAD CHOICE FOR FORD/MERCURY. *TR