2002 MERCURY COUGAR Complaints

TL*THE CONTACT OWNS A 2002 MERCURY COUGAR. HE STATED THAT THE VEHICLE BEGAN TO HESITATE AND LOSE POWER. THE FAILURE WAS IDENTICAL TO NHTSA CAMPAIGN ID NUMBER: 04V421000; HOWEVER, THE MANUFACTURER INFORMED THE CONTACT THIS HIS VIN DID NOT APPLY TO THE RECALL. THE CURRENT AND FAILURE MILEAGES WERE 127,000. UPDATED 12/30/09 *CN THE FUEL FILTER WAS REPLACED. UPDATED 12/30/09*JB

2002 COUGAR EXHIBITS "ENGINE HESITATION, LOSS OF POWER, SURGING, AND OTHER SIMILAR SYMPTOMS". YOUR WEBSITE SHOWS A EXTENDED WARRANTY FOR THIS AS OUR MECHANIC SAYS WE NEED A NEW FUEL PUMP. FORD DENIES THE CAR IS COVERED. *TR

TL*THE CONTACT OWNS A 2002 MERCURY COUGAR. THE CONTACT STATED THAT THE FUEL DELIVERY MODULE (FDM) REDUCED AND EVENTUALLY BLOCKED THE FLOW OF FUEL TO THE ENGINE. THE VEHICLE LOST POWER WHILE DRIVING 50 MPH. THE VEHICLE WAS REPAIRED TWICE, BUT THE FAILURE STILL PERSISTS. THE MANUFACTURER STATED THAT THE VIN WAS EXCLUDED FROM NHTSA CAMPAIGN ID NUMBER 04V421000 (FUEL SYSTEM, GASOLINE). THE FAILURE MILEAGE WAS 112,000 AND CURRENT MILEAGE WAS 113,184.

TL*THE CONTACT OWNS A 2002 MERCURY COUGAR. THE CLIP ON THE DRIVER'S SIDE OF THE SUN ROOF FAILED AND PREVENTS THE SUN ROOF FROM CLOSING PROPERLY. THE CONTACT RESEARCHED THE ISSUE AND FOUND THAT IT WAS A VERY COMMON FAILURE. SHE CALLED THE DEALER AND WAS INFORMED THAT THE FAILURE WAS COMMON AND SHE WOULD BE RESPONSIBLE FOR THE REPAIRS. THE CONTACT BELIEVES A RECALL SHOULD BE ISSUED. THE CURRENT AND FAILURE MILEAGES WERE 99,000.

TL*THE CONTACT OWNS A 2002 MERCURY COUGAR. WHILE DRIVING APPROXIMATELY 45 MPH ON NORMAL ROAD CONDITIONS, THE CONTACT HEARD A LOUD NOISE AND EXPERIENCED A LOW POWER RESPONSE WHEN THE ACCELERATOR PEDAL WAS DEPRESSED. THERE WAS ALSO ENGINE HESITATION AND THE CHECK ENGINE WARNING INDICATOR ILLUMINATED INTERMITTENTLY ON THE INSTRUMENT PANEL. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FOR DIAGNOSTIC TESTING AND THEY STATED THAT THE FUEL DELIVERY MODULE FAILED. THE TECHNICIAN STATED THAT THE VIN WAS EXCLUDED FROM NHTSA CAMPAIGN ID NUMBER 04V421000 (FUEL SYSTEM, GASOLINE), ALTHOUGH THE FAILURES WERE IDENTICAL. THE VEHICLE HAS NOT BEEN REPAIRED. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 88,500 AND CURRENT MILEAGE WAS 89,000.

TL*THE CONTACT OWNS A 2002 MERCURY COUGAR. THE CONTACT STATED THAT THE VEHICLE WOULD OFTEN FAIL TO ACCELERATE AND INCREASE IN RPM'S. IN ADDITION, THE VEHICLE WOULD FREQUENTLY STALL. ONCE THE VEHICLE WAS TURNED OFF, IT WOULD RESTART IMMEDIATELY. THE CONTACT TOOK THE VEHICLE TO A LOCAL MECHANIC BECAUSE THE WARRANTY WAS NO LONGER VALID. THE MECHANIC DIAGNOSED THE CAUSE OF THE FAILURE AS A FAULTY FUEL INJECTOR. THE VEHICLE WAS REPAIRED, BUT THE FAILURE STILL PERSISTS. THE MANUFACTURER STATED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER 04V421000 (FUEL SYSTEM, GASOLINE), ALTHOUGH THE FAILURES WERE IDENTICAL. THE MANUFACTURER WAS UNABLE TO PROVIDE ASSISTANCE. THE FAILURE MILEAGE WAS 60,000 AND CURRENT MILEAGE WAS 98,000.

TL*THE CONTACT OWNS A 2002 MERCURY COUGAR. THE CONTACT STATED THAT THE REAR SEAT BELTS FAILED TO PROPERLY SECURE THE CHILD SAFETY SEAT OR AN OCCUPANT. HE STATED THAT THE FAILURE COULD POSSIBLY BE DUE TO THE LATCH. THE VEHICLE HAS NOT YET BEEN TAKEN TO AN AUTHORIZED DEALER. THE VIN WAS UNKNOWN. THE FAILURE AND CURRENT MILEAGES WERE 66,600.

TL*THE CONTACT OWNS A 2002 MERCURY COUGAR. WHILE DRIVING 15 MPH, THE VEHICLE BEGAN TO HESITATE AND THEN STALL. OCCASIONALLY, ONCE THE VEHICLE IS STARTED, THE ENGINE REVS RANDOMLY AND LOUDLY, AND DOES NOT RUN SMOOTHLY. THE VEHICLE HAS NOT BEEN DIAGNOSED BY THE DEALER. THE CONTACT DISCOVERED NHTSA CAMPAIGN ID NUMBER 04V421000 (FUEL SYSTEM, GASOLINE), BUT HIS VIN WAS NOT INCLUDED IN THE RECALL. HE BELIEVES THAT IF THE FAILURES ARE IDENTICAL, HIS VEHICLE SHOULD BE INCLUDED IN THE RECALL. THE FAILURE MILEAGE WAS 61,500 AND CURRENT MILEAGE WAS 63,000. UPDATED 07/15/08 *BF UPDATED 07/15/08. *JB

I HAVE A 2002 MERCURY COUGAR THAT HAS SEVERE STALLING, ROUGH IDLE AND EXTREME SURGING WHILE DRIVING OF AT IDLE. THE VEHICLE HAS STALLED WHILE MY DAUGHTER WAS DRIVING MANY TIMES. I DID A SEARCH AND FOUND CAMPAIGN #04V421000 ON YOUR WEBSITE AND THIS CAR EXHIBITS ALL THE SIGNS DETAILED OUT IN THE CAMPAIGN. I CALLED MY DEALER (DAVE KNAPP FORD) AND THE SERVICE MANAGER DID A VIN SEARCH AND SAID THIS VEHICLE WASN'T INCLUDED IN THIS CAMPAIGN. MY COMPLAINT IS THAT MY VEHICLE FITS THESE SYMPTOMS TO A "T" AND THAT, I BELIEVE THAT IS SHOULD BE COVERED, ESPECIALLY IF IT'S A KNOWN PROBLEM! BY THE WAY, THIS HAS BEEN OCCURRING FOR SEVERAL MONTHS NOW AND I AM FEARING FOR MY DAUGHTERS SAFETY. THANK YOU. *TR

TL*THE CONTACT OWNS A 2002 MERCURY COUGAR. THE CONTACT STATED THAT THE VEHICLE BEGAN TO LOSE POWER WHILE DRIVING, WHICH MADE IT DIFFICULT TO STEER THE VEHICLE. HE EXPERIENCED DIFFICULTLY PULLING THE VEHICLE TO THE SIDE OF THE ROAD. AFTER APPROXIMATELY 15 MINUTES, THE VEHICLE WAS ABLE TO BE RESTARTED AND OPERATED NORMALLY. HE DROVE THE VEHICLE HOME AND LATER CALLED THE DEALER. THE DEALER ADVISED HIM TO BRING IN THE VEHICLE AND THEY MADE REPAIRS AT THE COST OF $697. THE FAILURE WAS IDENTIFIED AS BEING INCLUDED IN NHTSA CAMPAIGN ID NUMBER 04V421000 (FUEL SYSTEM, GASOLINE). THE FAILURE COULD CAUSE ENGINE HESITATION, LOSS OF POWER, SURGING, AND OTHER SIMILAR SYMPTOMS. OVER TIME, THE FILTER MAY BECOME SUFFICIENTLY BLOCKED AND CAUSE THE ENGINE TO STALL. THE FAILURE MILEAGE WAS 84,000 AND CURRENT MILEAGE WAS 86,000. UPDATED 07/16/08*LJ THE BUSHINGS AND CLUTCH WERE WORN. THE FUEL PUMP AND FUEL SENDER WERE REPLACED. THE ENGINE LIGHT WAS ON. THE DEALER REPLACED A LEAKING INTAKE. UPDATED 07/16/08