1994 MERCURY COUGAR Complaints

FORD SENT LETTER STATING THAT HEAD GASKETS MAY HAVE DEFECT AND CAUSE ENGINE FAILURE COSTING $3,000 TO $4,OOO TO REPAIR. FORD HAS GIVEN ME FIVE MONTHS FOR THE CAR TO FAIL OR BUY A NEW FORD, FORD WILL NOT COMPENSATE FOR THE DEVALUATION OF THE CAR DUE TO THIS LETTER AT TIME OF TRADE IN. *AK

ENGINE HEAD GASKET FAILED WHILE TRAVELING. REPAIRS WERE DONE AT AN INDEPENDENT REPAIR SHOP. A FORD EXTENDED WARRANTY FOR 3.8L ENGINE HEAD GASKET WAS RECEIVED. CONTACTED MANUFACTURER. MANUFACTURER INFORMED CONSUMER THAT VEHICLE WAS NOT COVERED BECAUSE IT WAS OVER THE 100,000 MILE LIMIT BY 11 MILES. SEEKING HELP FROM NHTSA IN THIS MATTER. *AK

CONSUMER HAD A FRONT END COLLISION, AND NEITHER AIR BAG DEPLOYED. DRIVER SUSTAINED HEAD INJURY. *AK

WHILE DRIVING ABOUT 60 MPH ENGINE HEAD GASKET BLEW WITHOUT PRIOR WARNING. AFTER MUCH TIME HAD PASSED AND THE VEHICLE HAD ALREADY BEEN REPAIRED, OWNER RECEIVED A LETTER FROM FORD ABOUT AN EXTENDED WARRANTY COVERING HEAD GASKET FAILURES. *AK *ML

THE CARS ENGINE HAS BEEN REPLACED(SO THEY SAID) ON JULY 1997 AND NOW THE ENGINE IS GONE AGAIN. THE SPEED CONTROL DOES NOT WORK. WE HAVE HAD TO REPLACE THE BRAKES 4 TIMES ALREADY. THE DOOR ON THE DRIVERS SIDE THE WINDOW SOMETIMES DOES NOT WORK THE WINDOWS ARE POWER AND WILL NOT GO UP OR DOWN.ALSO THE TRANSMISSION HAS BEEN REPLACED ALSO THE CAR HAS TIRE VIBRATION THANK YOU THIS CAR IS NOW BROKE DOWN AGAIN AND WE STILL ARE MAKING PAYMENTS I CALLED THE DEALER ON 4-5-2000 AND THEY SAID THERE WAS NOTHING THEY COULD DO THANK YOU AGAIN FOR LOOKING AT OUR CAR PROBLEMS. *AK

THE INFAMOUS 3.8L V6 HEAD GASKET FAILURE. THE AUTOMOBILE IS A WELL MAINTAINED 94 COUGAR WITH 65,915 MILES ON IT. IT SHOULD NOT EXPERIENCE THIS TYPE OF FAILURE AT THIS EARLY STAGE OF ITS LIFE. THEN, TO GO HIDE FROM THE PROBLEM AND NOT STAND BEHIND THEIR PRODUCT IS A DISGRACE. THEY CALL THEMSELVES A WORLD CLASS CORPORATION, THEY ARE, THIRD WORLD. *AK

ENGINE COOLING SYSTEM MALFUNTIONED SIMILARLY AS MENTIONED IN MANUFACTURER'S RECALL 8100 CINCERNING 1994 MERCURY SABLE. *AK

BOTH FRONT COIL SPRINGS ARE BROKEN, AND THERE IS SOME TYPE OF NOISE COMING FROM THE VEHICLE. *AK

THIS ACCIDENT OCCURRED AT A STOP LIGHT. MY VEHICLE WAS STOPPED,BUT SOMEHOW THE VEHICLE STRUCK THE BACK OF A 1986 PICKUP TRUCK. THE SUN WAS VERY LOW AND THERE WAS APOSSIBILITY THAT MY JUDGEMENT WAS IMPAIRED. THE DAMAGE TO THE TRUCK WAS MINIMAL $350. MY SMALL DG WAS STRUCK BY THE AIRBAG WHICH EXPLODED ON BOTH SIDES WITH A FORCE THAT KNOCKED ME OUT AND INJURED HIM SEVERELY. HE DIED 5 DAYS LATER AFTER DOING EVERYTHING POSSIBLE TO SAVE HIM. HIS NECK WAS SNAPPED, AND HE HAD INTERNAL INJURIES. THE FRONT DAMAGE TO MY CAR WAS NOT THAT GREAT AND COULD HAVE BEEN REPAIRED. I HARDLY TOUCHED THE TRUCK. MY CONCERN IS WERE THE AIRBAGS DEFECTIVE THE DAMAGE TO THE INSIDE OF MY CAR WAS ENOUGH TO TOTAL THE CAR. I NEED TO KNOW IF THIS HAPPENED BEFORE WITH THE 1994 COUGAR XR7. I HAVE HEARD SEVERAL COMMENTS CONCERNING THE SAFETY OF THIS PARTICULAR MODEL, AND I AM CONCERNED AS I REALLY DO NOT KNOW HOW THIS ACCIDENT HAPPENED AND WHY THE AIRBAGS EXPLODED AS THEY DID. I HAVE TO SAY THIS WAS A DEVESTATING XPERIENCE TO ME, AND ONE I HOPE NEVER HAPPENS TO ANYONE. THE CAR ACTUALLY EXPLODED INSIDE AND I THOUGHT THE CAR HAD BLOWN UP WITH ALL THE SMOKE IT MADE. THE WAY THAT THE BAG EXPLODED BROKE OUT THE FRONT WINDSHIELD IN 2 PLACES, BROKE THE REAR VIEW MIRROR, BROKE THE DRIVER VISOR OVERHEAD, BROKE THE PASSENGER SEAT, AND CRACKED THE ENTIRE DASHBOARD IN HALF WHERE IT EXPLODED OUT. THIS DAMAGE WAS WHY THE INSURANCE COMPANY TOTALLED THE CAR.

DEALER REPLACED THE TRANSMISSION IN 1996 WITH A LITTLE OVER 20,000 MILES ON THE CAR. AT LESS THAN 60,000 MILES, I BEGAN HAVING TRANSMISSION FAILURE. THE CAR SHUDDERS VERY VIOLENTLY WHEN DRIVING AT ANY SPEED. I DO NOT FEEL THAT THIS IS VERY GOOD WORKMANSHIP ON THE PART OF THE FORD MOTOR COMPANY. I HAVE ALWAYS OWNED FORD VEHICLES AND NEVER HAD A PBLEM SUCH AS THIS. I AM VERY UNHAPPY. THERE IS NO WAY UNDER NORMAL DRIVING CONDITIONS SHOULD THIS CAR BE ON ITS SECOND TRANSMISSION, LET ALONE TO BE HAVING PROBLEMS AGAIN. I DO NOT FEEL THAT I AM SAFE DRIVING THIS VEHICLE WHEN AT ANY TIME, THE TRANSMISSION COULD COMPLETELY GO OUT. I HAVE ALL OF THE PAPERWORK FROM STIVERS LINCOLN MERCURY CONCERNING THE FIRST REPLACEMENT.