1999 MERCURY COUGAR Complaints

TL*THE CONTACT OWNS A 1999 MERCURY COUGAR. IN 2003, THE ENGINE FAILED WHEN FUEL WAS PRESENT IN THE VEHICLE. THE VEHICLE WAS TOWED TO THE DEALER AND REPAIRED UNDER WARRANTY. CURRENTLY, FUEL IS NOT ABLE TO ENTER INTO THE ENGINE. THE VEHICLE WILL START AND THEN SHUT OFF. A DIAGNOSTIC TEST HAS NOT BEEN PERFORMED ON THE VEHICLE. THE CONTACT STATED THAT THE VEHICLE HAS ALSO HAD ELECTRICAL FAILURES, WHICH CAUSED THE BATTERY TO FAIL FOUR TIMES IN FOUR YEARS. THE BATTERY CABLE HAS BEEN RETIGHTENED SEVERAL TIMES AND REPLACED ONCE. THE SPEED WAS UNKNOWN. THE CURRENT MILEAGE WAS 99,000 AND FAILURE MILEAGE WAS 20,000.

TL*THE CONTACT OWNS A 1999 MERCURY COUGAR. HE STATED THAT THE SUNROOF SHIFTED TO THE SIDE AND HE HEARD A CRACK WHEN HE ATTEMPTED TO OPEN IT, WHICH CAUSED THE BRACKET TO BREAK. THE PROBLEM OCCURRED ON TWO OCCASIONS. APPROXIMATELY ONE YEAR AGO THE TRACK AND BRACKET WERE REPLACED HOWEVER THE SUNROOF WOULD NO LONGER CLOSE. THE FAILURE MILEAGE WAS 83,000 AND THE CURRENT MILEAGE WAS 87,000.

TL*THE CONTACT OWNS A 1999 MERCURY COUGAR. THE CONTACT STATED THAT THE ENGINE REVS VERY HIGH AND THEN THE VEHICLE BEGINS TO JERK. THE CONTACT HAS TAKEN THE VEHICLE TO THE DEALER ON SEVERAL OCCASIONS, BUT THEY HAVE BEEN UNABLE TO DIAGNOSE THE CAUSE OF FAILURE. THE CONTACT INFORMED THE MANUFACTURER ABOUT THE FAILURE AND MENTIONED THAT THE DEALER CHANGED SEVERAL PARTS. THE MANUFACTURER STATED THAT THERE WERE NO CURRENT RECALLS OR SERVICE BULLETINS FOR THIS FAILURE. THE SERPENTINE BELT, THROTTLE ASSEMBLY, AND VACUUM TUBE WERE REPLACED, BUT THE FAILURE PERSISTS. THE CURRENT AND FAILURE MILEAGES WERE 183,000. THE CONSUMER STATED BELIEVES DEALER CHARGED FOR UNNECESSARY REPAIRS, INACCURATE DIAGNOSTICS, AND FINANCIAL BURDEN FOR CAR RENTALS AND WANTS TO BE REIMBURSED ALL THE OUTPOCKET EXPENSES. UPDATED 09/05/07 *TR

TL*THE CONTACT OWNS A 1999 MERCURY COUGAR. THE MECHANIC NOTICED OIL LEAKING FROM THE OIL PAN GASKET ONTO THE EXHAUST PIPES. THE MECHANIC STATED THAT THE OIL PAN GASKET MATERIAL WAS DEFECTIVE. THE CONTACT CURRENTLY HAS TO CARRY A FIRE EXTINGUISHER. THE MECHANIC STATED DUE TO THE FAILURE A FIRE COULD OCCUR AT ANY TIME. THE MANUFACTURER STATED THAT NO RECALLS WERE ISSUED AND WOULD NOT REPAIR OR REPLACE THE GASKET. THE CURRENT MILEAGE IS 45,000 AND FAILURE MILEAGE WAS 33,000. THE CONSUMER STATED THE GASKET MATERIALS USED WERE NOT DURABLE AND SOFT ENOUGH. THEY MUST HAVE EXPERIENCED CRACKING DUE TO TEMPERATURE FATIGUE. UPDATED 10/11/07. *JB

RECALL OF BRAKE PRESSURE CONTROL. FORD SERVICE CENTER STATES REPAIR WAS DONE ON 12-19-2000, BUT THERE IS NO RECORDS TO CONFIRM. IN ADDITION, THE FUEL SYSTEM RECALL, FORD STATES THAT THERE ISN'T ONE ON MY VEHICLE, HOWEVER, MY VECHICLE DISPLAYS THE SAME SYMPTOMS DESCRIBED UNDER RECALL 04V421000 AND THE CONTINUOUS CHECK ENGINE LIGHT. I HAVE HAD ALL SENSORS REPAIRED THAT CAME UP IN ENGINE DIAGNOSTIC TESTING . ACCORDING TO LAST TEST DONE, READS FUEL IS RUNNING LEAN BUT CAN'T REPAIR BECAUSE NO CODE APPEARS FOR THAT TO SHOW WHERE PROBLEM LIES. I HAVE HAD FUEL SYSTEM FLUSHED TO HELP REMEDY PROBLEM. STILL HAVING ISSUES. *TR

TL*- THE CONTACT HAS A 1999 MERCURY COUGAR WITH A FAILURE MILEAGE OF 107,000. WHEN THE CONTACT OPENED THE SUN ROOF SHE HEARD A SNAPPING SOUND. THE CONTACT TOOK THE VEHICLE TO THE DEALER, AND WAS TOLD THAT SHE HAD TO REPLACE THE SUN ROOF ASSEMBLY. SHE FELT THAT THIS WAS A VERY EXPENSIVE REPAIR FOR A PART THAT ONLY NEEDED A PLASTIC PIECE REPLACED. THE CURRENT MILEAGE WAS 137,000 MILES. *AK THE CONSUMER HAS PROVIDED MULTIPLE PAGES OF VARIOUS CUSTOMERS AND THE PROBLEMS OF THEIR MERCURY COUGARS WHICH ARE LOCATED ON WWW.COUGARSUNROOF.COM AND BROKEN SUNROOF POLL. THE CONSUMER HAS ALSO PROVIDED THE INVOICE WITH AN ESTIMATE FOR REPAIR. UPDATE 05/09/07*TR

TL*-THE CONTACT OWNS A 1999 MERCURY COUPE. HE HAS NOT RECEIVED ANY NOTIFICATION IN THE MAIL STATING THAT THIS PARTICULAR VEHICLE WAS NOT A PART OF THE RECALL, HE WANTED TO NOTE THAT THERE COULD BE A POTENTIAL FAILURE OF THE EXTERIOR HEADLIGHT LENS. THERE HAD BEEN NO FAILURES TO DATE. THE CURRENT MILEAGE WAS 50,600.*AK

MY 1999 COUGAR WAS TAKEN IN FOR A TUNE UP RECENTLY. THE SPARK PLUGS WERE REPLACED WITH NEW ONES. APPROXIMATELY 3 WEEKS LATER ONE OF THEM BLEW BECAUSE FORD MADE A DEFECTIVE SPARK PLUG THREAD. NOW I CANNOT GET IT FIXED BECAUSE A FORD SPECIALIST MUST GO THROUGH THE ENGINE TO REPAIR AND IT WILL COST $1300.00. I THOUGHT GETTING A TUNE UP WAS A GOOD THING! *JB

TL* THE CONTACT OWNS A 1999 MERCURY COUGAR. THE FRONT AND DRIVER'S DOOR LATCH STUCK ON THE VEHICLE, CAUSING THE DOORS NOT TO CLOSE PROPERLY. WHILE MAKING A LEFT TURN THE PASSENGER'S DOOR CAME OPEN. THERE WERE NO INJURIES. THE LOCAL MECHANIC STATED THAT THE DOOR LATCH STUCK THE CURRENT VEHICLE AND FAILURE MILEAGE WERE 146000. *AK UPDATED 04/05/07. *JB

THIS IS THE SECOND TIME I FILED A COMPLAINT, I HAVE HEARD NOTHING BACK ! I STARTED HAVING PROBLEMS WITH THE BRAKING SYSTEM ITS BUMPING THE GAS PEDAL UP AND DOWN WHEN TRYING TO STOP WHICH IN TURN CAUSED ME TO BE IN A CAR CRASH IN DECEMBER 2006 IN CLINTON COUNTY, OHIO. THERE IS A RECALL AND IT NEEDS TO BE FIXED ASAP~! I ALSO FEEL THAT SOMEONE SHOULD CONTACT MY HOME PHONE LISTED ON CONTACT FORM AND LET ME KNOW WHAT'S GOING ON WITH THIS MESS~! YOU CAN DRIVE THE DUMB CAR AND SEE WHAT I AM TALKING ABOUT FOR ALL I CARE, JUST PLEASE CONTACT ME EITHER BY PHONE OR BY EMAIL AT LEAST . THANK YOU VERY MUCH FOR YOUR TIME. *JB