2001 MERCURY COUGAR Complaints
View complaints related to 2001 MERCURY COUGAR. The complaints found here are submitted by actual consumers with first hand experience. There are more than 80 complaints submitted for the 2001 MERCURY COUGAR. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2001 MERCURY COUGAR- KING GEORGE, VA
2001 MERCURY COUGAR HAS STALLED 5 TIMES WITHIN A MONTH AND A HALF. TWICE ON THE HIGHWAY AND 3 TIMES IDLE. CAR WAS COMPLETELY SHUTTING OFF WITHOUT RESTARTING AND 2 COMPUTER CHIPS WERE REPLACED DUE TO FORD PUTTING IN A BAD CHIP. CAR IS NOW STALLING WHEN GOING AT SLOW SPEEDS OR STOPPED AND HAS BEEN IN AN INDEPENDENT SHOP 3 TIMES WITHIN A 3 WEEK PERIOD SO THE CAR IS NOW STALLING ONCE A WEEK. BRAND NEW WIRES, THROTTLE BODY, IDLE CENSOR WAS REPLACED AND IT'S STILL STALLING. SPENT A SMALL FORTUNE ON RENTAL CARS, TOW TRUCKS AND REPAIRS. FORD'S CUSTOMER SERVICE SAID THERE WAS NOTHING THAT COULD BE DONE. WILL NEVER EVER BUY AN AMERICAN CAR AGAIN!
Source: NHTSA WEB SITE -
2001 MERCURY COUGAR- HUBBARD, OH
I HAVE EXPERIENCED LOSS OF POWER AS IF MY CAR WAS NOT GETTING GAS SEVERAL TIMES IN THE PAST 1 1/2 YEARS. DEALER REPLACED THE DPFE UNIT. GOOD FOR 4 MONTHS. STALLED OUT. WE REPLACED THE FUEL FILTER. DID NOT WORK, STILL EXPERIENCED THE PROBLEM. STALLED OUT ON THE ROAD AGAIN, HAD TO BE TOWED. TOOK TO DEALER AGAIN. THEY REPLACED THE DPFE UNIT AGAIN. STILL EXPERIENCING THE PROBLEM. ALSO, EXPERIENCED A PROBLEM WITH THE FUEL REGISTERING AFTER FILLING THE CAR UP, IT STILL READ EMPTY. STILL HAVING THE PROBLEM WITH HESITATION AND STALLING OUT. THE DEALER IS GOING TO REPLACE THE FUEL PUMP. SINCE I RECEIVED THE LETTER OF RECALL.
Source: NHTSA WEB SITE -
2001 MERCURY COUGAR- MITCHELL, IN
WHILE DRIVING 30 MPH CONSUMER HIT A PILE OF SAND AND LOST CONTROL, CAUSING THE VEHICLE TO ROLE TWICE. VEHICLE LANDED UPSIDE DOWN. UPON IMPACT, AIRBAGS DID NOT DEPLOY. DRIVER SUSTAINED MINOR INJURIES. *AK
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2001 MERCURY COUGAR- NORTH BRUNSWICK, NJ
WHILE DRIVING AT 65 MPH WINDSHIELD WIPERS STOPPED WORKING. ALSO, WHILE DRIVING AT ANY SPEED VEHICLE PULLED TO THE RIGHT. VEHICLE WAS TAKEN TO A MECHANIC , WHO INFORMED THE CONSUMER THAT NEW TIRES WERE NEEDED.*AK
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2001 MERCURY COUGAR- SOUTHPORT, FL
WHILE DRIVING 50 MPH VEHICLE STALLED. CONSUMER APPLIED THE CLUTCH, AND THE CLUTCH WAS INOPERATIVE. VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION, AND MECHANIC WAS NOT ABLE TO DUPLICATE OR RESOLVE THE PROBLEM. *AK
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
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2001 MERCURY COUGAR- YPSILANTI, MI
WHILE DRIVING AT 25 MPH AND WITHOUT WARNING VEHICLE SHUT OFF. CONSUMER ATTEMPTED TO RESTART THE VEHICLE, BUT VEHICLE WOULD NOT RESTART. CONSUMER HAD THE VEHICLE TOWED TO THE DEALERSHIP FOR INSPECTION, BUT MECHANIC COULD NOT RESOLVE THE PROBLEM. *AK
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2001 MERCURY COUGAR- STRONGSVILLE, OH
BLISTERS ON THE SIDEWALLS OF BOTH FRONT TIRES. *PH THE CONSUMER WAS TOLD THE VEHICLE HAD A BENT WHEEL, THE MECHANIC EXPLAINED THAT IT WAS DUE THE SHORT SIDEWALL HEIGHT ALONG WITH THE WHEEL DESIGN THAT CAUSED THE PROBLEM. DURING THE VEHICLE'S NEXT OIL CHANGE, THE CONSUMER WAS AGAIN INFORMED THE VEHICLE HAD TWO MORE BENT WHEELS. *JB *NM
Source: CONSUMER LETTER -
2001 MERCURY COUGAR- STRONGSVILLE, OH
CONSUMER NOTICED BLISTERS ON SIDEWALL OF BOTH FRONT TIRES. DEALERSHIP ALSO NOTICED THAT THE WHEELS WERE BENT DUE TO SHORT SIDEWALL HEIGHT. *LA THE VIBRATIONS FROM THE TIRES AND WHEEL CAUSED THE STEERING WHEEL TO VIBRATE. *SC THE DEALERSHIP FELT THE PROBLEM WAS DUE TO A COMBINATION OF THE MAGNESIUM/ALUMINUM WHEELS AND THE LOW PROFILE TIRES. *JB
Source: CONSUMER LETTER -
2001 MERCURY COUGAR- PEARL HARBOR, HI
THE VEHICLE WAS INVOLVED IN A COLLISION WHILE DRIVING AT 55 MPH. UPON IMPACT, THE AIR BAGS FAILED TO DEPLOYED. THE DRIVER DIED AS A RESULT. *AK *SCC *JB
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2001 MERCURY COUGAR- HUDSON, MA
FUEL PUMP FAILURE - FUEL PUMP HAD BEEN REPLACED PREVIOUSLY (WITH AN OEM FORD ONE), WHILE DRIVING ON I95 NEAR DC IN HEAVY TRAFFIC, PUMP DIED, CAUSING CAR TO STALL, ALMOST CAUSING A MULTI CAR ACCIDENT WHILE TRYING TO MERGE THRU TRAFFIC TO REACH THE BREAKDOWN LANE. DEALER REPLACED FUEL PUMP (52,000 MILES). NOW AT 61,000 THE PUMP IS DYING AGAIN. *LA
Source: NHTSA WEB SITE