2001 MERCURY COUGAR Complaints

AT 25,600 MILES, I BROUGHT MY VEHICLE INTO THE DEALERSHIP TO COMPLAIN ABOUT HARD & RAPID SHIFTING AND THAT MY CHECK ENGINE LIGHT HAD COME ON. THEY REPLACED THE ENGINE LIGHT, BUT WERE UNABLE TO DUPLICATE THE SHIFTING ISSUES. I CONTINUED TO BELIEVE THE VEHICLE DID NOT SHIFT APPROPRIATELY. AT 38,200 MILES, WITH THE VEHICLE JUST OVER THE WARRANTY PERIOD, THE VEHICLE AGAIN HAD HARSH RAPID SHIFTING WHILE TRAVELING ON THE INTERSTATE DURING RUSH HOUR TRAFFIC. OUT OF FEAR FOR MY SAFETY, I EXITED THE INTERSTATE AND WAS COMPLETING A TURN WHEN MY VEHICLE STALLED IN THE MIDDLE OF THE ROAD WITH OUT ANY WARNING LIGHTS, LEAVING ME WITH NO POWER STEERING AND NO CONTROL OVER THE VEHICLE. I BROUGHT THE VEHICLE TO THE DEALERSHIP AND WAS REQUIRED TO PAY THE $90 DIAGNOSTIC FEE FOR THE SAME ISSUE THAT HAD NOT BEEN FIXED AT 25,000 MILES WHILE THE VEHICLE WAS UNDER WARRANTY. THEY INFORMED ME I HAD A MECHANICAL PROBLEM WITH THE TORQUE CONVERTER AND THEY WOULD FLUSH AND FILL THE TRANSMISSIONS. THEY INDICATED THIS FIXED THE PROBLEM, BUT THAT THIS WAS NOT A PROBLEM DIRECTLY RELATED TO THE HARD SHIFTING AND STALLING. THEY COULD NOT DUPLICATE THESE COMPLAINTS. A LITTLE OVER A WEEK LATER, THE SAME ISSUE OCCURRED WHILE TRAVELING TO WORK ON THE INTERSTATE. THE VEHICLE WAS UP AND DOWN SHIFTING HARSHLY AND ONCE AGAIN STALLED WITHOUT ANY WARNING. I HAVE MADE AN APPOINTMENT WITH THE DEALERSHIP TO HAVE IT CHECKED AGAIN. I AM WORRIED ABOUT MY SAFETY AND THE SAFETY OF OTHERS WITH THIS VEHICLE. THERE IS NO WARNING WHEN THE VEHICLE IS ABOUT TO STALL AND BOTH TIMES HAS STALLED WHILE TRAVELING AT ABOUT 30 - 40 MPH. *LA

HYDRAULIC PUMP WENT OUT ON MY COUGAR - I HAD NO BRAKES WHATSOEVER! LUCKILY, THIS HAPPENED AT NIGHT WITH NO TRAFFIC, SO I WAS ABLE TO STOP THE VEHICLE BY DOWNSHIFTING AND USING THE EMERGENCY BRAKE. HAD ONLY HAD THE CAR FOR A LITTLE OVER A YEAR.

THE VEHICLE WAS INVOLVED IN AN ACCIDENT AND THE AIR BAGS FAILED TO DEPLOY. *NLM THE CONSUMER WAS CONCERNED THAT ALL BF GOODRICH TIRES FAILED ON SLIPPERY CONDITIONS. DOT # UNKNOWN. *TT *JB

JUST OVER 36,000 MILES, THE ALTERNATOR COMPLETELY FAILED LEAVING MYSELF AND A PASSENGER STRANDED MORE THAN 50 MILES AWAY FROM HOME. DUE TO THE FACT THAT THE WARRANTY EXPIRED AT 36,000 MILES THE LOCAL DEALERSHIPS ALL REFUSED TO ASSIST ME WITH THIS MATTER FORCING ME TO PAY TO REPLACE THE ALTERNATOR. FURTHERMORE, I WAS INFORMED BY SEVERAL MECHANICS THAT A REASONABLE TIME ESTIMATE ON AN ALTERNATOR IS 100,000 MILES. *NLM

ONGOING PROBLEM WITH ENGINE STALLING AT MULTIPLE SPEED. VEHICLE BEEN TO DEALER ON THREE OCCASIONS, AND PROBLEM STILL REOCCURRING. FEEL FREE TO PROVIDE ANY FURTHER INFROMATION.*AK

SMELL GAS FUMES, GAPS AROUND SUNROOF, FRONT WHEEL AREA LOUD NOISES WHEN TURNING,BACK WINDOW NOT SEALED, BRAKE LIGHTS DON'T ALWAYS WORKS, DIM LIGHTS NOT BRIGHT ENOUGH TO SEE. *AK

VEHICLE WAS HIT ON PASSENGER'S SIDE DOOR BY A TRACTOR TRAILOR PUSHING DOOR IN APPROXIMATELY 2 1/2 FEET. CONSUMER'S VEHICLE WAS GOING 10-15MPH. SIDE PASSENGER AIR BAGS DIDN'T DEPLOY UPON IMPACT. VEHICLE WAS TOTALED. PLEASE PROVIDE MORE INFORMATION.*AK

CAR PARKED AND ENGINE SHUT OFF. WITHIN 5 MINUTES ENGINE WAS ON FIRE. *TS ***DIMSII IVOQ ENTRY POSTED AFTER 12-12-02 CUT OVER TO ARTEMIS***761829

TRAVELING 70MPH ON INTERSTATE 75 SOUTH CAR JUST CAUGHT FIRE IN THE MIDDLE LANE. CAR JUST STOPPED IN THE MIDDLE LANE. FIRE STARTED FROM THE ENGINE AND SHOT TO THE REAR OF THE CAR. STATE FARM INSURANCE CO., THE SERVICE MANAGER AT THE DEALERSHIP, AND A REPRESENTATIVE FOR FORD MOTOR CO., ALL STATED THAT THE CAR HAS A MANUFACTURER'S DEFECT WHICH CAUSE THE ENGINE TO SEPARATE . THE CAR WAS SERVICED AT THE DEALERSHIP THAT SAME DAY ( ENGINE LIGHT HAD CAME ON) AND RELEASED AS REPAIRED.*AIK

GOING 70 MPH ON 75 SOUTH CAR JUST CAUGHT ON FIRE IN MIDDLE LANE ON THE HIGHWAY. CAR JUST STOPPED IN THE MIDDLE LANE FIRE STARTED FROM THE ENGINE AND SHOT TO THE REAR OF THE CAR. ****DIMS 11 IVOQ ENTRY POSTED AFTER 12/12/02 CUT-OVER TO ARTEMIS****761083. *AK *JB