2002 MERCURY COUGAR Complaints

CONSUMER STATED VEHICLE HESITATED BETWEEN GEARS AT ANY SPEED. SERVICE TECHNICIAN COULDN'T DUPLICATE THE PROBLEM. PLEASE PROVIDE ANY FURTHER INFORMATION. *PH

WHILE DRIVING AT 40 MPH A VEHICLE AHEAD SLAMMED ON THE BRAKES AND CONSUMER HIT THE BRAKES AND THE VEHICLE JUMPED AND ACCELERATED WHICH CAUSED CONSUMER'S VEHICLE TO HIT THE VEHICLE AHEAD. DURING THIS, THE DRIVER SEAT BELT DID NOT RESTRAIN, AND THE AIR BAGS DID NOT DEPLOY.*AK

I HAVE A 2002 MERCURY COUGAR C2 THAT I PURCHASED MARCH OF 2002 AND I HAVE HAD NOTHING BUT PROBLEMS SINCE THE DAY I BOUGHT IT. WITHIN ONE YEAR OF MY PURCHASE I HAVE HAD ALL FOUR TIRES GO FLAT AND ADDITONAL FLATS ON TOP OF THOSE. MY FUEL PUMP ALSO WENT OUT ON ME APRIL 18TH WITH ONLY 18,000 MILES ON MY CAR. I HAVE ASKED TURNPIKE FORD, WHERE I PURCHASED THE VEHICLE, ON OCCASION TO COME AND GET MY CAR FOR ME TO FIX THE TIRE AFTER I HAD ALREADY PUT THE DOUGHNUT ON BUT THEY HAVE REFUSED TO DO SO AND TOLD ME THAT I WOULD HAVE TO CALL ROADSIDE SERVICE. I WOULD UNDERSTAND IF I WERE FAR FROM THE CAR LOT BUT MY WORKPLACE IS ONLY A FEW MILES AWAY. I CALLED ON ONE OCCASION TRING TO GET A NUMBER TO CALL MERCURY/FORD TO COMPLAIN TO THEM BUT THE SALES REP TOLD ME THAT SHE DOES NOT HAVE THAT NUMBER THAT I WOULD HAVE TO LOOK FOR IT MYSELF. I HAVE ALSO CALLED THE OWNERS OF THE LOT TO TALK TO THEM BUT I CAN NOT GET THEM TO RESPOND TO MY PHONE CALLS. I WAS JUST UPSET ABOUT THE PROBLEMS WITH THE CAR BUT NOW I AM ALSO UPSET ABOUT THE SERVICE THAT I AM RECEIVING OR IN MY CASE NOT RECEIVING. THANK YOU FOR YOU ATTENTION IN THIS MATTER.

FUEL PUMP WAS REPLACED TWICE BECAUSE FUEL GAUGE WAS NOT READING CORRECTLY. AFTER THE SECOND REPLACEMENT, WHILE DRIVING 70 MPH, VEHICLE SHUT DOWN AND WOULDN'T RESTART. VEHICLE WAS TOWED TO THE DEALER, WHO STATED THAT FUEL PUMP NEEDED TO BE REPLACED AGAIN. *AK *NM

WHILE TRAVELING ON HIGHWAY AT APPROXIMATELY 70 MPH, VEHICLE STALLS WITHOUT WARNING. THIS HAS HAPPENED 12 TIMES AT HIGH SPEEDS AND RESULTS IN LOSS OF POWER STEERING AND TWICE HAS RESULTED IN LOSS OF ALL ELECTRICAL POWER INCLUDING HEADLIGHTS. *JB

WHILE TRAVELING ON THE HIGHWAY THE VEHICLE SHUT DOWN WITHOUT PRIOR WARNING. AND THE VEHICLE WILL NOT RESTART AT ALL PLEASE PROVIDE ADDITIONAL INFORMATION DEALER IS AWARE OF THE PROBLEM

WHILE DRIVING WHEEL LOCKS,(WHICH WHEEL UNKNOWN)WHICH CAUSES THE BRAKE PAD TO WEAR ON ONE SIDE BEFORE THE OTHER(SIDE UNKNOWN). PLEASE PROVIDE MORE DETAILS. PH *TS

CONSUMER DEPRESSED THE BRAKE PEDAL. THE VEHICLE HESITATED TO ACCELERATE, THEN IT ACCELERATED IN FULL THROTTLE. THIS RESULTED IN AN ACCIDENT. PLEASE PROVIDE MORE DETAILS. PH *TS

DURING A FRONTAL COLLISION A AIR BAGS FAILE DTO DEPLOY, RESULTING IN DRIVER SUSTAINING INJURIES. PH...*AK

THERE WAS A GRINDING NOISE COMING FROM THE FRONT OF THE VEHICLE WHEN GOING OVER BUMPS, THE FRONT SWAY BAR BUSHINGS HAD TO REPLACED, HOWEVER PRIOR TO THE THIRD REPLACEMENT, CONSUMER LOST CONTROL OF THE VEHICLE AND ENDED IN A DITCH. PH *JB