2004 MERCURY GRAND MARQUIS Complaints

TL* THE CONTACT OWNS A 2004 MERCURY GRAND MARQUIS. WITHOUT WARNING, THE LOW BEAM HEADLIGHTS FAILED TO WORK WHILE OPERATING THE VEHICLE. THE CONTACT HAD TO USE THE HIGH BEAMS AND THE DAYTIME RUNNING LAMPS EACH TIME THE FAILURE OCCURRED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 80,000.

HEADLIGHTS SUDDENLY GO OUT WHILE DRIVING AT NIGHT. SWITCHING BETWEEN SETTINGS DOES NOT BRIGHT THEM BACK ON. THE ONLY WAY TO HAVE ANY HEADLIGHTS ON AT ALL IS TO PULL AND HOLD THE BAR THAT TURNS ON THE BRIGHTS. *TR

I RECENTLY(2 MONTHS) RETURNED MY 2003 GRAND MARQUIS DUE TO THE HEADLIGHTS GOING OUT INTERMITTENTLY. MY MECHANIC EXPLAINED THAT THERE WAS A RECALL FOR THE FAILURES OF THE LCM. THE DEALERSHIP REPLACED THE DEVICE IN JANUARY. LAST NIGHT WHILE I WAS DRIVING IN THE DARK, THE LIGHTS WENT OUT AGAIN. THIS WILL AGAIN NEED TO BE REPLACED. ARE THEY USING FAULTY PARTS FOR THE RECALL? THIS IS VERY DANGEROUS AND I AM LUCKY TO BE ALIVE TO EVEN TYPE THIS TODAY. *TR

I NOTICED A LOUD GROANING SOUND FROM MY CAR ANYTIME I TURNED LEFT OR RIGHT. I TOOK IT TO AN INDEPENDENT SHOP, WHICH FLUSHED THE POWER STEERING SYSTEM AND REPLACED THE POWER STEERING PUMP. AFTERWARDS, THE CAR'S STEERING WAS EVEN WORSE, TURNING FAILED MULTIPLE TIMES, WOULD NOT TURN LEFT OR RIGHT WITHOUT EXCESSIVE FORCE. I FEAR FOR THE SAFETY OF MYSELF AND MY 4-YEAR-OLD WHILE OPERATING THE CAR. IT IS STILL AT THE SHOP, NOW THEY WILL REPLACE RACK AND PINION SHAFT, AND/OR LOWER INTERMEDIATE SHAFT, TOTALING NEAR $2000. I CANNOT AFFORD TO PAY, NOT WHEN THERE IS A RECALL FOR GRAND MARQUIS' 2005-2011, MANUFACTURED MARCH 4, 2004-2011 (RECALLS 13S08, 14S25) FOR THE EXACT SAME ISSUES. PLEASE HELP, MY CAR WAS MANUFACTURED WITHIN THIS WINDOW, ON APRIL 30, 2004. *TR

I LEFT THE HOUSE AFTER DARK TO PICK UP MY HUSBAND FROM WORK. WHEN I GOT TO HIS JOB I TURNED THE CAR OFF BECAUSE I WAS EARLY. WHEN HE GOT TO THE CAR AND I RESTARTED IT THE HEADLIGHTS DID NOT COME ON. THEY CAME BACK ON AFTER I USED THE TURN SIGNAL ABOUT 2 MINUTES LATER. AFTER THAT WE NOTICE THAT OCCASIONALLY THE LIGHTS WOULD GO OFF WHILE DRIVING AT NIGHT BUT WOULD COME BACK ON AFTER A COUPLE OF MINUTES. UNTIL ONE NIGHT WHEN THEY STOP WORKING ALTOGETHER. IT STAYED THAT WAY TILL WE TOOK IT TO A DEALERSHIP WHERE THEY INFORMED US THAT THEY WERE AWARE OF IT HAPPENING TO OTHER CARS BUT THE PIECE THAT WE NEEDED WAS ON BACK ORDER AND WE WOULD HAVE TO WAIT FOR ONE AND A HALF MONTHS. WHILE WE WERE WAITING THE ONLY WAY TO HAVE HEADLIGHTS WHILE DRIVING WAS TO HOLD THE HIGH BEAMS STICK BECAUSE IT WOULDN'T EVEN WORK IF YOU PUSHED THE HIGH BEAMS TO THE ALWAYS ON POSITION. *TR

TL*THE CONTACT OWNS A 2004 MERCURY GRAND MARQUIS. THE CONTACT STATED WHILE TURNING, THE STEERING FAILED WITHOUT WARNING AND WOULD NOT RESPOND. THE FAILURE RECURRED ON A DAILY BASIS. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, WHERE IT WAS DIAGNOSED THAT THE STEERING ASSEMBLY NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 77,083.

2004 MERCURY GRAND MARQUIS. CONSUMER WRITES IN REGARDS TO HEADLIGHTS FAILED TO COME. *SMD CONSUMER SENT ADDITIONAL CORRESPONDENCE. *SMD THE CONSUMER RECEIVED A LETTER FROM FORD ANNOUNCING A RECALL PROGRAM (14N01). THE LETTER STATED THERE MAYBE A POSSIBILITY THAT AN ELECTRONIC MODULE LIGHTING CONTROL MODULE THAT SUPPLIES POWER TO THE HEADLIGHTS MAY FAIL. THE CONSUMER STATED SHE BEGAN NOTICING THE HEADLIGHT FAILURE IN JUNE. THE VEHICLE WAS TAKEN TO THE DEALER, WHERE IT WAS DETERMINED THE PROBLEM WAS COVERED BY THE RECALL PROGRAM. THE DEALER ORDERED THE REPLACEMENT. HOWEVER, THE MANUFACTURER WAS UNABLE TO PROVIDE A DATE, AS TO WHEN THE PART WOULD BE AVAILABLE. *JB

STEERING HAS BECOME PROGRESSIVELY MORE DIFFICULT OVER THE PAST TWO MONTHS. INITIALLY THE TIGHT STEERING WOULD GO AWAY AFTER DRIVING, OR ONLY BE SLIGHTLY NOTICEABLE. HOWEVER AT THIS POINT, THE WHEEL CAN ONLY BE TURNED BY APPLYING SIGNIFICANT FORCE, AND THEN WHEN THE WHEEL DOES TURN, IT DOES SO IN A JERKY FASHION.

HEADLIGHTS GO OUT UNEXPECTEDLY AND W/O WARNING. THIS HAS HAPPENED AT ALL DIFFERENT SPEEDS, IN A PARKING LOT 5-10MPH, ON ROADWAY 30-45MPH AND ON THE HIGHWAY65-70MPH. LIGHTS WILL COME BACK ON JUST AS UNEXPECTEDLY W/O APPARENT CAUSE. HAVE SHUT DOWN AND RESTARTED CAR WITH NO EFFECT, TURNED LIGHT SWITCH ON/OFF, NO EFFECT AND THEN THEY WILL TURN ON AFTER SEVERAL MINUTES WHILE PARKED. SOMETIMES THE LIGHTS WILL TURN ON AND OFF SEVERAL TIMES BEFORE STAYING LIGHT. *TR

TL* THE CONTACT OWNS A 2004 MERCURY GRAND MARQUIS. THE CONTACT STATED THAT AFTER TURNING THE STEERING WHEEL, IT FAILED TO RETURN TO THE CENTER. ADDITIONALLY, THERE WAS AN ABNORMAL NOISE COMING FROM THE STEERING COLUMN WHEN MAKING A TURN. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE RACK AND PINION NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED BUT THE FAILURE PERSISTED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 85,000.