2004 MERCURY GRAND MARQUIS Complaints

View complaints related to 2004 MERCURY GRAND MARQUIS. The complaints found here are submitted by actual consumers with first hand experience. There are more than 340 complaints submitted for the 2004 MERCURY GRAND MARQUIS. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2004 MERCURY GRAND MARQUIS
    - KINGSVILLE, TX

    I HAVE ESCAPED QUITE A FEW ACCIDENTS ON MY WAY HOME. WITH THE NEW TIME CHANGE, I LEAVE WORK RIGHT AT DUSK. THE LIGHTS WILL NOT COME ON. I LIVE WAY OUT IN THE COUNTRY AND HAVE TO DRIVE 15 MILES OUT. I HAVE TO SWITCH TO MY HIGH BEAM WHEN A CAR IS COMING MY WAY, AND I BLIND IT AND OTHER CARS AS WELL. I AM SOOOO TIRED OF THIS. I AM GOING TO CAUSE A TERRIBLE ACCIDENT !!!! I TOOK MY RECALL LETTER TO THE FORD CAR DEALERSHIP HERE IN TOWN MONTHS AND MONTHS AGO. I KEEP CALLING FOR AN UPDATE, AND THEY SAY THAT THE PART HAS NOT COME IN. WHAT CAN I DO? *TR

    Source: NHTSA WEB SITE
  • 2004 MERCURY GRAND MARQUIS
    - SAN ANTONIO, TX

    MY LIGHTS WILL NOT COME ON THEY JUST SWITCH OFF SOMETIMES. I HAVE THE HOLD THE BRIGHTS JUST FOR THE LIGHTING TO GET HOME... *TR

    Source: NHTSA WEB SITE
  • 2004 MERCURY GRAND MARQUIS
    - MOUNT STERLING, KY

    TL- THE CONTACT STATED 2004 MERCURY GRAND MARQUIS. THE CONTACT STATED THAT NHTSA ACTION NUMBER: PE08066 (EXTERIOR LIGHTING) HAD EXCEEDED THE REASONABLE AMOUNT OF TIME FOR REPAIR. THE DEALER STATED THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE DELAY. THE VEHICLE WAS NOT REPAIR. THE CONTACT HAD MENTION HE HAD EXPERIENCED THE FAILURE ON MULTIPLE OCCASION. HE STATED WHILE DRIVING AT VARIOUS SPEEDS SPONTANEOUSLY BOTH FRONT AND REAR TAIL LIGHTS FAIL TO ILLUMINATE. THE FAILURE MILEAGE WAS APPROXIMATELY 120,000. AZ

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2004 MERCURY GRAND MARQUIS
    - MILLER PLACE, NY

    TL* THE CONTACT OWNS A 2004 MERCURY GRAND MARQUIS. THE CONTACT STATED THAT THE FRONT PASSENGER SIDE WINDOW SWITCH WAS INOPERABLE. THE SWITCH WAS PREVIOUSLY REPLACED TWICE. THE FAILURE OCCURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 86,000. UPDATED 11/21/14*CN UPDATED 8/13/2015 *JS

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2004 MERCURY GRAND MARQUIS
    - BRUNSWICK, OH

    THE LEFT HAND (DRIVER SIDE) HEAT SHIELD THAT COVERS THE EXHAUST MANIFOLD HAS COMPLETELY RUSTED AT THE BOLTING POINTS CAUSING THE COVER TO DISLODGE AND DRAG AGAINST THE STEERING SHAFT . SEVERAL TIMES WHILE TURNING AT INTERSECTIONS, ESPECIALLY WHEN MAKING LEFT TURNS, THE STEERING WOULD TEMPORARILY LOCK UP FOR A FEW SECONDS MAKING TURNING EXTREMELY HAZARDOUS. ONCE I ALMOST STRUCK ANOTHER VEHICLE DUE TO THE STEERING BEING LOCKED WHILE TURNING. I INITIALLY SUSPECTED LOW POWER STEERING FLUID BUT FLUID CHECKED CORRECT AND PUMP SEEMS TO BE WORKING FINE. I DID NOT NOTICE THE RUSTED COVER PINNED BETWEEN THE STEERING SHAFT AND MANIFOLD UNTIL I REMOVED THE ENGINE COVER AND AIR INTAKE TUBING TO ACCESS THE SPARK PLUGS. I REMOVED THE RUSTED SHIELD AND THE CAR TURNS JUST FINE NOW. I HAVE THE RUSTED SHIELD AVAILABLE FOR INSPECTION IF NEEDED. THANKS *TR

    Source: NHTSA WEB SITE
  • 2004 MERCURY GRAND MARQUIS
    - ELK GROVE VILLAGE, IL

    I WENT TO DRIVE MY CAR FROM MY HOME PARKING SPACE AND WHEN TRIED TO TURN THE WHEEL IT WOULDN'T TURN. I TRIED AGAIN AND GOT THE STEERING WHEEL TO TURN SOME AMOUNT BUT IT WAS PRETTY HARD TO DO. AS I TURNED THE WHEEL A LITTLE MORE IT EASED UP A BIT AND THEN BECAME HARD AGAIN. PART OF TURNING THE WHEEL IS QUITE HARD AND THEN PART IS A LITTLE MORE NORMAL. THE STEERING SEEMS VERY BAD AND HARD TO CONTROL. I HAD NO PREVIOUS PROBLEMS AND HAVE NOT SUFFERD ANY DAMAGE FROM DRIVING. I WAS AFRAID SOMETHING WAS LODGED IN THE ENGINE COMPARTMENT SO I CHECKED AND COULD SEE NOTHING OUT OF THE ORDINARY. I PARKED THE CAR AND DROVE MY OTHER CAR FOR THE WEEK. SOMETHING IS PHYSICALLY WRONG WITH THE CAR STEERING AND I FEEL IT IS UNSAFE TO DRIVE ON ANY ROAD. I'M AFRAID IT WILL BREAK WHILE DRIVING. THE CAR IS NOT DRIVEN VERY MUCH AND IS IN PRETTY NICE SHAPE. *TR

    Source: NHTSA WEB SITE
  • 2004 MERCURY GRAND MARQUIS
    - BAY CITY , MI

    TL* THE CONTACT OWNS A 2004 MERCURY GRAND MARQUIS. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 25 MPH, THE STEERING WHEEL SEIZED WITHOUT WARNING. THE FAILURE RECURRED ON MULTIPLE OCCASIONS. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, WHO DIAGNOSED THAT THE STEERING SHAFT WAS CORRODED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 194,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2004 MERCURY GRAND MARQUIS
    - MARSHALL, IL

    I WAS DRIVING ALONG AND STARTED TO TURN UP A STREET AND IT TOOK 2 LANE'S BECAUSE THE STEERING CALM. FROZE UP AND HARD TO TURN. I TOOK IT TO THE FORD DEALER AND THEY TOLD ME ALL THE 2004 FORD GRAND M. HAVE THE SAME PROB. . HOWEVER ,THEY HAVE NOT BEEN RECALLED ONLY THE 2005 - 2011. I HAD IT FIXED BECAUSE I NEED MY CAR. ITS THE LOWER STEERING SHAFT. BY THE WAY THE CAR ONLY HAS 33890 MILE'S. I ONLY DRIVE IT TO CHURCH ON SUNDAY'S AND TO THE FOOD STORE ONCE A WEEK SO IT SITS A LOT, HOWEVER NOT THE PROB. FROM SITTING, JUST CRAPPIE PART'S. *TR

    Source: NHTSA WEB SITE
  • 2004 MERCURY GRAND MARQUIS
    - FENTON, MO

    TL* THE CONTACT OWNS A 2004 MERCURY GRAND MARQUIS. THE CONTACT STATED THAT THE HEADLIGHTS FAILED. THE CONTACT MENTIONED THAT BOTH. THE LOW AND HIGH BEAM LIGHTS FAILED TO ILLUMINATE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE LIGHTING CONTROL MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 69,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2004 MERCURY GRAND MARQUIS
    - WASHINGTON, DC

    2004 MERCURY GRAND MARQUIS. CONSUMER WRITES IN REGARDS TO VEHICLE HEADLIGHTS TURN OFF RANDOMLY AND CONSUMER UNABLE TO TURN THEM BACK ON. *SMD THE CONSUMER STATED THE PART NEEDED, WAS ON A 3 MONTH BACK ORDER. *JB

    Source: CONSUMER LETTER