2004 MERCURY GRAND MARQUIS Complaints

TL* THE CONTACT OWNS A 2004 MERCURY GRAND MARQUIS. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 5 MPH AND DEPRESSING THE BRAKE PEDAL, THE VEHICLE ACCELERATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 162,000.

HEADLIGHTS RANDOMLY TURN OFF WHILE DRIVING. FORD STATES THIS IS NOT A SAFETY ISSUES, IT IS! CAN'T BE DRIVING WITHOUT HEADLIGHTS; CAN CAUSE ACCIDENTS, TICKETS, FAILURE TO PASS STATE INSPECTIONS, ETC. FORD HAS ISSUED CUSTOMER RELATIONSHIP CAMPAIN 14N01, BUT THE PART TO FIX THIS PROBLEM IS ON BACK ORDER, AND THEY ARE UNABLE OR UNWILLING TO GIVE ANY TIME FRAME ON WHEN PART WITLL BE AVAILABLE. *TR

TL* THE CONTACT OWNS A 2004 MERCURY GRAND MARQUIS. THE CONTACT RECEIVED A MANUFACTURER'S RECALL REGARDING THE HEADLIGHT MODULE AND WAS INFORMED THAT THE PART NEEDED TO REMEDY THE VEHICLE WAS UNAVAILABLE. THE DEALER DID NOT KNOW WHEN THE PARTS WOULD ARRIVE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED HEADLIGHT FAILURE ON MULTIPLE OCCASIONS. THE VIN WAS UNAVAILABLE. THE NHTSA CAMPAIGN NUMBER WAS NOT FOUND. THE FAILURE MILEAGE WAS UNKNOWN.

1ST INCIDENT: HEADLIGHTS WENT OFF ABOUT 2 MINUTES AFTER STARTING CAR AND BEGINNING TO DRIVE . WOULD NOT TURN ON AGAIN WHILE DRIVING OR WHEN CAR WAS STOPPED AND RUNNING. TURNED OFF CAR AND TRIED AGAIN. HEADLIGHTS WORKED FOR ABOUT 30 SECONDS. CONTINUING THIS PATTERN AFTER 2 WEEKS. HEADLIGHTS DO COME ON WHEN HIGH BEAM 'FLASH' LEVER IS HELD IN ON POSITION.. HAVE NOT TESTED HOW LONG THEY WILL STAY ON. *TR

TL* THE CONTACT OWNS A 2004 MERCURY GRAND MARQUIS. THE CONTACT STATED THAT THE HEADLIGHTS FAILED TO ILLUMINATE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 95,203.

TL* THE CONTACT OWNS A 2004 MERCURY GRAND MARQUIS. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 30 MPH, A FUEL ODOR EMITTED FROM THE VEHICLES VENTS. THE FAILURE RECURRED MULTIPLE TIMES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 170,000.

OUR HEADLIGHTS JUST STOPPED WORKING. YOU CANT TURN THEM ON AND THE ONLY WAY YOU CAN TURN THE HEADLIGHTS ON IS TO PUSH THE STICK FORWARD AND HOLD IT FORWARD WHILE YOU ARE DRIVING DOWN THE ROAD. OTHER THAN THAT, THEY WONT COME ON. ALL OTHER LIGHTS ARE OPERATING FINE. *TR

AFTER BEING IDLE FOR APPROXIMATELY ONE WEEK, AND DRIVING THE CAR FROM THE DRIVEWAY, THE STEERING WHEEL BECAME VERY LOOSE AS IF THE STEERING WHEEL WAS GOING TO FALL OFF. THERE IS A CLICKING NOISE MADE AS YOU TURNED THE STEERING WHEEL AND THE WHEELS DO TURN ON THE CAR. WE HAD THE CAR TOWED TO A FORD DEALERSHIP TO HAVE THE CAR INSPECTED AND POSSIBLY REPAIRED. WE DO LIVE IN A SNOWBELT AREA WITH LOTS OF SALT ON THE ROADS. I DID NOTICE THAT FORD ISSUED A RECALL FOR THE SAME MODEL CAR FOR YEARS 2005 THROUGH 2011 AND WONDER IF THIS IS A SIMILAR PROBLEM THOSE CARS SUFFERED BUT WAS NOT NOTICED IN THE PREVIOUS YEAR(S). *TR

BOTH HEADLIGHTS SUDDENLY WOULDN'T TURN ON. VERY DANGEROUS. NIGHT DRIVING PROHIBITED. FORD HAS AGREED TO REPAIR DUE TO VOLUNTARY RECALL. GLAD THIS DIDN'T HAPPEN WHEN I WAS OUT AT NIGHT. I LIVE NEAR DARK DANGEROUS HIGHWAYS AND THIS COULD HAVE LED TO FATAL DRIVING CONDITIONS HAD IT HAPPENED ON THE ROAD AT NIGHT.THIS SHOULDN'T BE A "VOLUNTARY" RECALL WHERE YOU HAVE TO CALL FORD TO GET THE FIX. *TR

HEADLIGHTS WOULD NOT LIGHT HAD TO HOLD THE DIMMER SWITCH TO FLASH. WHAT IS THE POTENTIAL COST OF A FATALITY DUE TO THE HEADLIGHTS GOING OUT WHILE DRIVING DOWN THE ROAD? WAKEUP FORD.... DON'T YOU SEE THE BIG PICTURE OR ARE YOUR LIGHTS OUT TOO?!!!! *TR