2004 MERCURY GRAND MARQUIS Complaints

ON THREE OR FOUR OCCASIONS OVER A MONTH OR SO, MY HEADLIGHTS, WHICH I TURNED ON MANUALLY, WENT OUT WHILE I WAS DRIVING. THE LAST TIME IT OCCURRED, I WAS ON A DARK, UNLIT, TWO-LANE ROAD AND THOUGHT I WOULD NOT GET HOME ALIVE. I PULLED OVER, TURNED OFF THE ENGINE, TURNED ON MY EMERGENCY FLASHERS AND INTERIOR LIGHTS SO THAT OTHER VEHICLES WOULD SEE ME. WHEN THE ROAD WAS CLEAR, I STARTED THE CAR AGAIN, TURNED ON THE HEADLAMPS AND PROCEEDED TO CONTINUE MY RIDE HOME. THE LIGHTS AGAIN WENT OUT AND I REPEATED THE PROCESS UNTIL I WAS HOME SAFELY. AFTER THAT, I DROVE ONLY DURING DAYLIGHT. I WENT TO A SPARTAN AUTO CARE CENTER AND AFTER A DIAGNOSTIC SCAN, WAS TOLD THAT I NEEDED TO REPLACE THE HEAD LIGHT CONTROL MODULE. I WAS TOLD THAT THIS WAS A COMMON PROBLEM WITH THE GRAND MARQUIS. I ELECTED TO TAKE IT TO A FORD DEALER WHEN I FINALLY COULD AFFORD TO REPAIR IT. THE DEALER REPLACED THE HEAD LIGHT CONTROL MODULE ON MARCH 30, 2012 AT A COST OF $760.43. I HAVE SEEN A LITANY OF COMPLAINTS FROM OTHER OWNERS, SO THIS IS NOT AN ISOLATED PROBLEM. I THINK THIS IS A DANGEROUS DEFECT AND WE SHOULD BE REIMBURSED FOR THE EXPENSE INVOLVED. *TR

TL* THE CONTACT OWNS A 2004 MERCURY GRAND MARQUIS. THE CONTACT STATED THAT THE HEADLIGHT COULD NOT BE TURNED OFF AND SPORADICALLY, THE HEADLIGHT WOULD NOT ILLUMINATE. THE BATTERY HAD TO BE DISCONNECTED IN ORDER TO TURN THE HEADLIGHTS OFF. THE VEHICLE WAS NOT TAKEN TO THE DEALER NOR REPAIRED. THE FAILURE MILEAGE WAS NOT AVAILABLE AND THE CURRENT MILEAGE WAS 54.095.

THE HEADLIGHTS TURNED OFF ,WHILE DRIVING 20 MPH,AND WOULD NOT COME BACK ON..I HAVE NOTICED ON THE INTERNET THAT THERE ARE ALOT OF COMPLAINTS ABOUT THIS SAME PROBLEM,WHY NO RECALL,WHAT IF I WAS DRIVING 55 MPH,THINGS COULD HAVE TURNED OUT VERY BAD..MY CAR WILL SIT IN FRONT OF MY HOUSE UNTIL A CURE IS FOUND..THANK YOU *TR

LIGHTS WENT OUT WHILE DRIVING DOWN A MAJOR HIGHWAY, ONLY BRIGHTS WOULD WORK, THEN THEY WENT OFF. AFTER CLICKING THEM OFF AND ON THEY CAME BACK ON FOR A WHILE , THEN OFF AGAIN. WHAT A DANGEROUS SITUATION THIS IS!! PLEASE DO A RECALL ON THIS AS I HAVE SEEN NUMEROUS COMPLAINTS ABOUT THIS HAPPENING TO PEOPLE. I CAN NOT GO ANYWHERE AT NIGHT IN MY CAR, ONLY TRUST DAYTIME DRIVING NOW! *TR

2004 GRAND MARQUIS, ORIGINAL OWNER, 60002 MILES. LOW BEAM HEADLIGHTS ( IN RAIN ) JUST TURNED OFF BY THEMSELVES. HIGH BEAM WAS OKAY. CARS APPROACHING FROM OPPOSITE DIRECTION CONTINUED TO BLINK THEIR LIGHTS AT US - TELLING US OUR LIGHTS WERE NOT ON ( STATE OF FLORIDA REQUIRES HEADLIGHTS TO BE ON DURING RAIN STORM ). CALLED DEALER UPON REACHING HOME - HE DID NOT SEEM SURPRISED. SAID BRING IT IN AND WE WILL REPLACE THE " LIGHTING CONTROL MODULE ". AFTER SEVERAL MINUTES ON THE PHONE WAS INFORMED THAT THE COST WOULD BE APPROX. $700. AND THAT TYPE REPAIR IS COMMON ON THE FORD AND MERCURY AUTOMOBILES. LIGHTS JUST GOING OFF - RAIN, FOG OR NIGHT DRIVING IS UNSAFE. THIS PROBLEM IS A TRAFFIC PROBLEM FOR THE DRIVER AS WELL AS FELLOW DRIVERS SHARING THE ROAD. *TR

BOTH HEADLIGHTS WENT OUT AT NIGHT WITHOUT WARNING, DANGEROUS CONDITION. THE DEALER REPLACED THE LIGHTING CONTROL MODULE WHICH HAD FAILED #4W7Z13C788. *TR

TL* THE CONTACT OWNS A 2004 MERCURY GRAND MARQUIS. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 5 MPH, THE HEADLIGHTS STOPPED ILLUMINATING. THE CONTACT HAD TO CONSTANTLY HOLD THE HEADLIGHT SWITCH TO KEEP THE HEADLIGHTS ILLUMINATED. THE VEHICLE HAD NOT BEEN INSPECTED BY A DEALER NOR HAD IT BEEN REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS APPROXIMATELY 51,000. UPDATED 02/15/12*LJ UPDATED 02/17/12

2004 MERCURY GRAND MARQUIS. CONSUMER WRITES IN REGARDS TO FAILURE OF HEADLIGHTS *TGW THE CONSUMER STATED THE HEADLIGHTS WOULD JUST RANDOMLY GO OUT AND COME BACK ON AFTER A MINUTE OR TWO. THE CONSUMER WAS INFORMED LIGHTING CONTROL MODULE NEEDED TO BE REPLACED. *JB

TL* THE CONTACT OWNS A 2004 MERCURY GRAND MARQUIS. THE CONTACT STATED THAT THE HEADLIGHTS WOULD FAIL SPORADICALLY AND WITHOUT WARNING. THE VEHICLE WAS NOT INSPECTED FOR THE FAILURE. THE CONTACT STATED THAT HE BELIEVED THAT THE FAILURE WAS CAUSED BY THE SENSORS. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE CURRENT MILEAGE WAS 57,000 AND THE FAILURE MILEAGE WAS UNKNOWN.

TL* THE CONTACT OWNS A 2004 MERCURY GRAND MARQUIS. THE CONTACT STATED THAT WHILE DRIVING, THE HEADLIGHTS FAILED WITHOUT WARNING. THE CONTACT TOOK THE VEHICLE TO THE DEALER AND THE DEALER COULD NOT LOCATE A PROBLEM WITH THE HEADLIGHTS. THE CONTACT REPLACED THE LIGHT SWITCH BUT THAT DID NOT REMEDY THE PROBLEM. THE FAILURE MILEAGE WAS 103,000. THE VIN WAS NOT AVAILABLE.