2004 MERCURY GRAND MARQUIS Complaints

TL* THE CONTACT OWNS A 2002 BUICK RENDEZVOUS. THE CONTACT STARTED THE IGNITION AND THE TEMPERATURE GAUGE DISPLAYED A HOT LEVEL READING WITH THE ILLUMINATION OF THE COOLANT WARNING INDICATOR. THE ENGINE BEGAN TO OVERHEAT. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THEY REPLACED THE HEAD GASKET. THE VIN WAS UNAVAILABLE. THE FAILURE MILEAGE WAS 96,000.

FUEL PUMP AND CRANKSHAFT SENSOR BOTH WENT OUT ON VEHICLE AT SAME TIME. REPAIR OF CRANKSHAFT SENSOR WAS A $400 AND FUEL PUMP REPAIR WAS $740. DOORS DO NOT LOCK PROPERLY WHEN USING THE KEY REMOTE AND LIGHTS INSIDE THE VEHICLE ON CONTROLS FLICKER ON AND OFF. HEATING ELEMENT IN LEATHER SEAT ON PASSENGER SIDE HAS NEVER WORKED AND HAD TO REPLACE TIRES DUE TO UNUSUAL WEAR AND TEAR. COST TO REPLACE TIRES WAS $478. DRIVER SIDES DOOR WILL NOT SHUT ALL THE WAY DUE TO ALIGNMENT PROBLEMS AND THIS PROBLEM HAS NOT BEEN CORRECTED. HAD TO REPLACE FUEL FILTER DUE TO LEAKING AND THIS COST $178. CAR HAS BECOME A MONEY PIT AND IT ONLY HAS 77,000 MILES ON IT. *TR

TL*THE CONTACT OWNS A 2004 MERCURY GRAND MARQUIS. THE CONTACT STATED THAT SINCE 2008, THE HEADLIGHTS WOULD TURN OFF INTERMITTENTLY. THE LIGHTS WOULD TURN ON ONCE THE DOORS WERE OPENED BUT WHEN THE VEHICLE WAS STARTED, THEY WOULD TURN OFF. THE DEALER INSPECTED THE VEHICLE AND STATED THAT THE FAILURE WAS CAUSED BY THE COMPUTER WHICH WAS REPLACED. HOWEVER, THE FAILURE OCCURRED AGAIN. THE FAILURE MILEAGE WAS APPROXIMATELY 70,000 AND THE CURRENT MILEAGE WAS APPROXIMATELY 110,000. UPDATED 02/23/11 *BF THE CONSUMER STATED THE INSIDE LIGHTS WENT OUT AS WELL. UPDATED 05/09/11

DRIVING AT 75 MILES PER HOUR AT NIGHT ON INTERSTATE 40, THE HEADLIGHTS AND DASHLIGHTS WENT OUT ON THE 2004 MERCURY GRAND MARQUIS. *TR

TL*THE CONTACT OWNS A 2004 MERCURY GRAND MARQUIS. THE CONTACT STATED THAT WHILE DRIVING AT AN UNKNOWN SPEED, SHE FELL ASLEEP. THE VEHICLE CRASHED INTO A TELEPHONE POLE. THE CONTACT SUSTAINED TWO BLACK EYES AS A RESULT. THE AIR BAGS DID NOT DEPLOY. THE VEHICLE WAS DESTROYED. THE CONTACT WAS UNSURE IF THE MANUFACTURER HAD NOT BEEN NOTIFIED. THE FAILURE MILEAGE WAS APPROXIMATELY 85,000.

TL*THE CONTACT OWNS A 2004 MERCURY GRAND MARQUIS. THE CONTACT STATED THAT THE HEADLIGHTS FAILED; THEY TURNED ON AND OFF INTERMITTENTLY. A MECHANIC INSPECTED THE VEHICLE AND STATED THAT THE HEADLIGHT CONTROL MODULE WAS THE CAUSE OF FAILURE. THE CONTACT CALLED THE MANUFACTURER WHO TOOK A COMPLAINT BUT OFFERED NO FURTHER ASSISTANCE. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 83,000 AND THE CURRENT MILEAGE WAS APPROXIMATELY 84,000.

DRIVING HOME AT NIGHT IN MY 2004 MERCURY GRAND MARQUIS ALL OF A SUDDEN MY HEADLIGHTS WENT OUT. THE ONLY WAY TO HAVE HEADLIGHTS WAS TO MANUALLY HOLD BACK THE HIGH BEAM MECHANISM ON THE STEERING COLUMN. EVENTUALLY THEY WILL COME BACK ON FOR A WHILE BUT CUT OFF AGAIN. THROUGH RESEARCH I FOUND OUT IT IS A LCM MODULE AND CAN BE FIXED FOR APPROXIMATELY $700.00. I THINK MERCURY SHOULD BEAR SOME OR ALL OF THE RESPONSIBILITY FOR THIS AS IT WILL EVENTUALLY CAUSE A VERY SEVERE ACCIDENT. *TR

HEADLIGHTS WENT OUT WHILE DRIVING THE VEHICLE. THIS WAS ON A DARK, DARK, 2 LANE COUNTRY ROAD WITH LITTLE OR NO SHOULDER. USING THE HIGH BEAM "HOLD" FUNCTION LIGHT WOULD COME ON HIGH BEAM. WORKING SWITCHES WOULD NOT BRING LIGHTS BACK ON. CHECKING LIGHTS LATER, FOUND LIGHTS WOULD GO OUT WITHIN 5 MINS - STAY OUT FOR LESS THAN 5 MINS AND THEN REPEAT. REPAIR WAS THE LCM MODULE WHICH DEALER CHARGED APROX. $700 TO FIX. VERY DANGEROUS AND SCARY! TAIL LIGHTS DID STAY ON. *TR

TL* THE CONTACT OWNS A 2004 MERCURY GRAND MARQUIS. WHILE TRAVELING 50 MPH THE CONTACT NOTICED THAT THE HEADLIGHTS HAD SUDDENLY SHUT OFF WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALERSHIP WHERE THE CONTACT WAS INFORMED THAT THE LIGHTING CONTROL MODULE NEEDED TO BE REPLACED. THERE WERE NO PRIOR WARNINGS AND THE VEHICLE HAS NOT BEEN DIAGNOSED. THE CURRENT AND FAILURE MILEAGES WERE 44000. THE VIN WAS UNAVAILABLE

TL* THE CONTACT OWNS A 2004 MERCURY GRAND MARQUIS. WHILE DRIVING AT A VERY LOW SPEED, THE HEADLIGHTS FAILED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT REPAIR SHOP WHERE HE WAS INFORMED THAT THE LIGHTING CONTROL MODULE WOULD NEED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE FAILURE AND CURRENT MILEAGES WERE 149,000. UPDATED 11/16/10*BF THE CONSUMER STATED THE VEHICLE WAS REPAIRED AT A COST OF $511.00. UPDATED 12/01/10