2004 MERCURY GRAND MARQUIS Complaints
View complaints related to 2004 MERCURY GRAND MARQUIS. The complaints found here are submitted by actual consumers with first hand experience. There are more than 340 complaints submitted for the 2004 MERCURY GRAND MARQUIS. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
-
2004 MERCURY GRAND MARQUIS- INDIANAPOLIS, IN
2004 MERCURY GRAND MARQUIS. HEADLIGHTS BEGAN GOING OFF BY THEMSELVES WHILE I WAS DRIVING AND WILL NOT COME ON AT MOST OF THE TIME. EVERY INDICATION I HAVE IS IT IS A FAULTY LIGHTING MODULE CONTROL. THIS IS VERY DANGEROUS AND IT IS ONLY A MATTER OF TIME BEFORE SOMEONE OR ME IS KILLED BECAUSE THE LIGHTS WILL SUDDENLY GO OFF ON A DARK WINDING LOAD. PLEASE CONSIDER A FORCED RECALL ON THIS PROBLEM IMMEDIATELY. *TR
Source: NHTSA WEB SITE -
2004 MERCURY GRAND MARQUIS- GREENVILLE, NC
LETTER FROM CONGRESSMAN JONES ON BEHALF OF CONSTITUENT RE PROBLEMS WITH THE HEADLIGHTS ON HER 2004 MERCURY GRAND MARQUIS (DOT/I#2010-2172) THE CONSUMER STATED WHILE DRIVING, THE HEADLIGHTS WENT COMPLETELY OUT. THE CONSUMER TOOK THE VEHICLE TO THE DEALER. UPON INSPECTION, THE DEALER STATED THE ENTIRE LIGHTING MODULE NEEDED TO BE REPLACED AT A COST OF $700.00. *JB
Source: FORWARDED FROM A CONGRESSIONAL OFFICE -
2004 MERCURY GRAND MARQUIS- VIRGINIA BEACH, VA
2004 MERCURY MARQUIS 4.6 L ENGINE. SPARK PLUG BLEW OUT WHILE DRIVING, CREATING SIGNIFICANT SAFETY HAZARD BECAUSE OF LOSS OF POWER AND PRESENCE OF COMBUSTIBLE GASOLINE FUMES. THIS IS A SAFETY HAZARD! *TR
Source: NHTSA WEB SITE -
2004 MERCURY GRAND MARQUIS- BROOKINGS, OR
THREE TIMES MY 2004 MERCURY MARQUIS HAS HAD SHOWN "PRIUS LIKE" PROBLEMS. ONCE IN DRY SUMMER , THEN TWICE IN WINTER IN THE PACIFIC NW.THE LAST TIME I WAS INTO THE INTERSECTION WHEN I SLAMMED ON MY PARKING BRAKE TO STOP THE CAR BUT THE MOTOR WAS STILL RACING.
Source: NHTSA WEB SITE -
2004 MERCURY GRAND MARQUIS- ACTON, MA
UNINTENDED ACCELERATION: LAST YEAR (FEB 2009) MY 2004 MERCURY GRAND MARQUIS HAD AN UNINTENDED ACCELERATION WHICH I (WEIGHT LIFTER) COULD BARELY CONTROL AND I ALMOST CRASHED INTO 2-CARS. I ALSO HAD TO HAVE THE BRAKES REPLACED DUE TO SEVERE BRAKING REQUIRED TO STOP THE CAR DUE TO THE UNINTENDED ACCELERATION I USED A RELIABLE MECHANIC (HIGHLY RATED BY THE STATE OF MA) AS THE LOCAL FORD DEALER SHOPS ARE OVER-PRICED AND UNRELIABLE. NO DIAGNOSTIC CODES SHOWED-UP AT THE SHOP AFTER THE PROBLEM, BUT I WOULD NOT HAVE MY WIFE DRIVE THIS CAR? THE CAR IS WELL MAINTAINED AND I HAD A PREVIOUS GRAND MARQUIS, SO I KNOW THE CAR BETTER THAN MOST. HAVE YOU HEARD ABOUT THIS PROBLEM AND IS THERE A RECALL? FORD WAS CONTACTED ON FEB 23 2010, VIA THEIR PROTAL, AND INDICATED THAT THERE WAS NO PROBLEM OR RECALL, AND SUGGESTED THAT I GO TO THEIR DEALER (DID NOT GO AS I HAVE NO NEED FOR BS). I INFORMED MY LOCAL MECHANIC THAT THE CAR WENT INTO OVERDRIVE AND I HAD TO DRIVE OVER THE CURB (BRAKE TO FLOOR TO STOP IT).L BURNED OUT THE BRAKES BUT NO ONE DIED. THERE WAS NO DIAGNOSTIC CODES THAT SHOWED A BRAKING OR OTHER ELECTRONIC PROBLEM. *TR
Source: NHTSA WEB SITE -
-
2004 MERCURY GRAND MARQUIS- ANDREWS, IN
TL*-THE CONTACT OWNS A 2004 MERCURY GRAND MARQUIS. THE CONTACT WAS DRIVING APPROXIMATELY 20 MPH, THE FRONT HEADLIGHTS FAILED. IMMEDIATELY, THE HIGHBEAM SWITCH WAS ENGAGED AND REQUIRED ASSISTANCE TO MANUALLY HOLD FOR THE HEADLIGHTS TO OPERATE. THE FAILURE OCCURRED SPORADIC. THE AUTHORIZED DEALER WAS NOTIFIED AND THE TECHNICIAN INFORMED THE REPLACEMENT PART REQUIRED FOR THE HEADLIGHTS TO FUNCTION PROPERLY. THE VEHICLE HAD NOT BEEN DIAGNOSED OR REPAIRED AT THE TIME OF THE COMPLAINT. THE FAILURE MILEAGE WAS 64,000. THE CURRENT MILEAGE WAS 70,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2004 MERCURY GRAND MARQUIS- HILLSBOROUGH, NC
I AM CURRENTLY HAVING PROBLEMS WITH MY 2004 MERCURY GRAND MARQUIS WITH THE HEAD LIGHTS NOT COMING ON OR GOING OUT. ALL OTHER LIGHT STAY ON. TURNING THE LIGHT SWITCH ON / OFF AND IT WON'T COME ON. SAME SYMPTOMS IN AUTO OR MANUAL HEADLIGHT MODE. IF I STOP THE CAR IT WILL COME BACK ON. IT THEN MIGHT GO OFF AFTER A WHILE. I SEE OTHERS HAVE HAD THIS SAME PROBLEM, THIS WAS CONFIRMED BY MY LOCAL FORD DEALERSHIP. VERY COMMON PROBLEM WITH SERIOUS SAFETY CONCERNS. DEALER TELLS ME IT IS A FAILURE OF THE LIGHT CONTROL MODULE (LCM). *TR
Source: NHTSA WEB SITE -
2004 MERCURY GRAND MARQUIS- AMHERST, NH
TL*THE CONTACT OWNS A 2004 MERCURY GRAND MARQUIS. WHILE DRIVING 40 MPH THE HEADLIGHTS SUDDENLY SHUT OFF WITHOUT WARNING CAUSING THE CONTACT TO TURN ON THE HIGH BEAMS TO SEE THE ROAD. THE FAILURE REOCCURRED ONE WEEK LATER WHILE TRAVELING AT 25 MPH WHEN THE HEADLIGHTS STOPPED FUNCTIONING WITHOUT WARNING. THE CONTACT CONTINUED TO TURN THE LIGHTS ON AND OFF UNTIL THEY REMAINED ON. THE CONTACT WAS DISPLEASED SINCE SHE WORKS AT NIGHT AND WAS CONCERNED ABOUT THE SAFETY RISK WHEN THE HEADLIGHTS SHUT OFF WITHOUT WARNING. THE APPROXIMATE FAILURE MILEAGE WAS 800 AND THE CURRENT MILEAGE WAS 1000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2004 MERCURY GRAND MARQUIS- NEWBURGH, IN
HEADLIGHTS ON 2003 FORD CROWN VICTORIA AND 2004 MERCURY GRAND MARQUIS SUBJECT TO GOING ON AND OFF AND GOING OFF WHILE DRIVING. *TR
Source: NHTSA WEB SITE -
2004 MERCURY GRAND MARQUIS- EAST MEADOW, NY
TL*THE CONTACT OWNS A 2004 MERCURY GRAND MARQUIS. WHILE DRIVING AT NIGHT APPROXIMATELY 72 MPH ON NORMAL ROAD CONDITIONS WITH THE HEADLIGHTS IN ACTIVATION. SUDDENLY, THE HEADLIGHTS FAILED TO OPERATE WITHOUT WARNING. THE DRIVER EXPERIENCED EXTREMELY POOR VISIBILITY AND PULLED OVER TO THE SIDE OF THE ROAD WITH EXTREME CAUTION. THE VEHICLE REMAINED PARKED UNTIL DAY LIGHT DUE TO THE DARK ROADWAY. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FOR INSPECTION. THE FAILURE WAS CONTRIBUTED TO THE HEADLIGHT CONTROL MODULE. THE VEHICLE HAS NOT BEEN REPAIRED FOR THE MALFUNCTION. THE CONTACT HAD CONCERN OF THE SAFETY HAZARD. THE FAILURE MILEAGE WAS 52,000. UPDATED 2/22/10 *CN UPDATED 06/30/10.*JB
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE