2009 MERCURY GRAND MARQUIS Complaints

View complaints related to 2009 MERCURY GRAND MARQUIS. The complaints found here are submitted by actual consumers with first hand experience. There are more than 30 complaints submitted for the 2009 MERCURY GRAND MARQUIS. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2009 MERCURY GRAND MARQUIS
    - ARVERNE , NY

    MERCURY GRAND MARQUIS AIR SUSPENSION IS TERRIBLE.(2009&2010) WHEN GOING OVER A BUMP THE CAR LIKE BOTTOMS OUT WITH A LOUD BANG. CAR SWAYS A LITTLE MUST HOLD ONTO THE STEERING WHEEL. COULD BE A SAFETY PROBLEM??? *TR

    Source: NHTSA WEB SITE
  • 2009 MERCURY GRAND MARQUIS
    - EAST RUTHERFORD, NJ

    TL* THE CONTACT OWNS A 2009 MERCURY GRAND MARQUIS LS. THE CONTACT STATED THAT THE ACCELERATOR AND BRAKE PEDALS WERE ENTIRELY TOO CLOSE TO EACH OTHER, CAUSING THE CONTACT TO SIMULTANEOUSLY DEPRESS BOTH PEDALS. THE DEALER WAS CONTACTED AND THE CONTACT WAS ADVISED THE BLEED THE BRAKES. THE DEALER ALSO ADVISED THAT THE SPECIFICATIONS OF BOTH PEDALS CONFORMED TO GOVERNMENT REGULATIONS. THE VEHICLE WAS NOT REPAIRED. THE CONTACT BELIEVED THE PEDAL DESIGN WAS DEFECTIVE. THE FAILURE MILEAGE WAS 12,932 AND THE CURRENT MILEAGE IS 23,000. UPDATED 10/13/10. *LJ UPDATED 10/19/19*JB

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2009 MERCURY GRAND MARQUIS
    - FAIRBORN, OH

    TL* THE CONTACT OWNS A 2009 MERCURY GRAND MARQUIS EQUIPPED WITH MICHELIN ENERGY LX4 TIRES. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER BECAUSE THE CONTACT NOTICED THE TREAD WAS PEELING FROM THE SIDEWALLS ON ALL FOUR TIRES. HE WAS INFORMED THAT THEY HAVE NEVER SEEN THE FAILURE BEFORE AND WAS INSTRUCTED TO TAKE THE VEHICLE BACK TO THE AUTHORIZED DEALER WHERE THE VEHICLE WAS PURCHASED. THE VEHICLE WAS NOT TAKEN TO THE ORIGINAL AUTHORIZED DEALER. THE TIRES WERE NOT REPLACED. THE FAILURE AND CURRENT MILEAGES WERE 19,500.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2009 MERCURY GRAND MARQUIS
    - PINK HILL, NC

    TL* THE CONTACT OWNS A 2009 MERCURY GRAND MARQUIS. HE STATED THAT HE HIT A DEER IN DECEMBER OF 2009 AND THE AIR BAGS DID NOT DEPLOY. HE DROVE THE VEHICLE TO THE DEALER AND THE DEALER SAID THEY WOULD ORDER A NEW AIR BAG FOR HIM. THE DEALER STATED THAT THE PART IS ON BACK ORDER. THE CONTACT STATED IT HAD BEEN 5 MONTHS SINCE THE DEALER ORDERED THE PART. THE FAILURE MILEAGE WAS 10,000. THE CURRENT MILEAGE WAS 15,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2009 MERCURY GRAND MARQUIS
    - WESTMONT, IL

    TL*THE CONTACT OWNS A 2009 MERCURY GRAND MARQUIS. THE CONTACT STATED THAT THE FRONT DRIVER SIDE WINDOW WAS ROLLED DOWN WHILE DRIVING 40 MPH THE SEAT BELT BECAME LOOSE AND THEN BECAME TIGHT ON THE CONTACTS CHEST EVERY 3 SECONDS. THIS ONLY HAPPENS WHEN THE FRONT DRIVER SIDE WINDOW WAS DOWN. THE CONTACT TOOK THE VEHICLE TO THE DEALER TWICE. THE DEALER TIGHTENED THE SEAT AS MUCH AS THEY POSSIBLE; HOWEVER, THAT DID NOT REMEDY THE MALFUNCTION. THE MANUFACTURER STATED THAT THEY'VE NEVER HEARD OF THIS ISSUE REGARDING THE SEAT BELTS. THE CONTACT IS CONCERNED THAT THE SEAT BELT WILL NOT FUNCTION PROPERLY IN THE EVENT OF A CRASH. THE FAILURE MILEAGE WAS 9,480.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2009 MERCURY GRAND MARQUIS
    - HICKORY HILLS , IL

    TL* THE CONTACT OWNS A 2009 MERCURY GRAND MARQUIS. HE APPLIED PRESSURE TO THE BRAKE PEDAL WHEN ATTEMPTING TO PARK THE VEHICLE, BUT IT LURCHED FORWARD. THE VEHICLE CRASHED THROUGH THE GARAGE WALLS INTO THE ADJACENT ROOM. THERE WAS NO PERSONAL INJURY. THERE WERE DAMAGES TO THE WALLS AND FURNITURE WHICH OCCUPIED THE ADJACENT ROOM. THE FRONT END OF THE VEHICLE SUSTAINED MODERATE DAMAGES. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER FOR DIAGNOSTIC TESTING. THE VEHICLE WAS REPAIRED FOR THE BODY DAMAGES. THE TECHNICIAN WAS UNABLE TO DETERMINE THE CAUSE OF FAILURE. THE FAILURE AND CURRENT MILEAGES WERE 10,000. UPDATED 11/23/09 *BF UPDATED 11/24/09

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE