2004 MERCURY GRAND MARQUIS Complaints

WE HAVE 9 MERCURY GRAND MARQUIS IN OUR FLEET. WE ARE A 24 HOUR TRANSPORTATION SERVICE AND OUR CARS ARE OUT A NIGHT. THE LIGHTS JUST TURN OFF WITHOUT WARNING AND OUR DRIVERS NOW HAVE TO DRIVE IN THE DARK UNTIL THE LIGHTS COME BACK ON AFTER SHUTTING THE CAR DOWN. OR, THEY MAY NOT COME BACK ON AND HAVE TO HAVE THE CAR TOWED IN. WE HAVE PURCHASED THIS COMPANY IN MAY 2008 AND PURCHASED ALL NINE CARS AT THE SAME TIME. WE HAVE REPLACED FOUR OF THE NINE SO FAR AT THE COST OF $591. EACH, OUR COST ACCORDING TO WHITEYS' AUTOMALL MANSFIELD OHIO. IF THIS ITEM IS SO DEFECTIVE THAT WE HAVE TO KEEP REPLACING THIS SAME ITEM IN EACH CAR, WHY WAS THIS ITEM NOT RECALLED AND CORRECTED. I AM LISTING ONE DATE, THERE HAS BEEN 4 DIFFERENT DATES, 4 DIFFERENT CARS. (2) 2004'S (1) 2003 AND NOW (1) 2002, OUR 2005'S AND 2006'S HAVE NOT INDICATED A PROBLEM AS YET. *TR

INTAKE MANIFOLD CRACKED, NEEDED REPLACEMENT. THIS IS A PLASTIC COMPONENT WHICH IS NOT DESIGNED FOR COLD WEATHER CLIMATES. THIS IS THE SECOND TIME (SECOND CAR) THAT THIS HAS HAPPENED TO. *TR

THE "ACTUATOR" THAT ALLOW HOT AIR TO FLOW INTO THE CAR FOR HEAT MALFUNCTIONS AND WILL NOT MOVE. YOU CAN NOT DEFROST THE WINDSHIELD RESULTING IN ZERO VISIBILITY WHILE DRIVING IN THE COLD. *TR

TL*THE CONTACT OWNS A 2004 MERCURY GRAND MARQUIS. THE RACK AND PINION WAS REPLACED IN AUGUST OF 2007. IT FAILED AGAIN ON OCTOBER 8, 2007. THE CONTACT TOOK THE VEHICLE TO THE DEALER AND THEY STATED THAT THE MANUFACTURER WOULD NOT WARRANTY THE VEHICLE. THE FAILURE MILEAGE WAS 42,000 AND CURRENT MILEAGE WAS 56,753. UPDATED 10/30/08. *LJ

PAINT PEELING ON 2004 MERCURY GRAND MARQUIS. DOORS RUSTING OUT DUE TO RAIN/WASH WATER ACCUMULATING IN DOORS. RUST BUBBLING UNDER WINDOW RUBBER. SPOKE TO WESTER NY FORD REP- CLAIMS THERE'S NOTHING FORD CAN DO. *TR

WINDSHIELD WIPERS ON MY 2004 MERCURY GRAND MARQUIS BEGAN OPERATING ERRATICALLY TWO MONTHS AFTER THE VEHICLE WAS OUT OF WARRANTY. INITIALLY THEY TURNED ON BY THEMSELVES AND COULD NOT BE TURNED OFF; A WEEK LATER I COULD NOT TURN THEM ON AT ALL EXCEPT IN THE VERY HIGH SETTING. FINALLY, 1-2 WEEKS LATER THEY WOULDN'T TURN ON AT ALL. ALL OF THIS ERRATIC OPERATION HAPPENED WITHIN A 3 TO 4 WEEK PERIOD SEEMINGLY AT COMPARATIVELY LOW TEMPERATURES (15 TO 30 DEGREES FAHRENHEIT). THE DEALER RECOMMENDED REPLACING A SWITCH ON THE STEERING COLUMN FOR $350, BUT THIS DID NOT PERMANENTLY SOLVE THE PROBLEM. THEN THEY RECOMMENDED REPLACING THE WINDSHIELD WIPER MOTOR FOR ANOTHER $350. SO FAR THIS APPROACH SEEMS TO HAVE ALLEVIATED THE PROBLEM, BUT SUCH AN OUTLAY 2 MONTHS OUT OF WARRANTY IS INEXCUSABLE, WITHOUT A RECALL AND FREE REPAIR, GIVEN FORDS APPARENTLY GENERIC PROBLEM WITH ERRATICALLY OPERATING WIPERS ON THEIR OTHER PRODUCTS. FORTUNATELY, I WAS NOT IN ANY DANGEROUS SITUATIONS (SNOW OR RAIN STORMS, ETC.) WHERE MY IMMEDIATELY SAFETY DEPENDED ON THE RELIABLE OPERATION OF THE WIPERS, BUT THIS IS A POTENTIALLY DANGEROUS CONDITION AND AN INEXCUSABLE CASH OUTLAY FOR CONSUMERS. *TR

TL*THE CONTACT OWNS A 2004 MERCURY GRAND MARQUIS. WHILE DRIVING APPROXIMATELY 55 MPH AT NIGHT, THE HEADLIGHTS DIMMED. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED THE FAILURE APPROXIMATELY FIVE TIMES BEFORE IT WAS TAKEN TO THE DEALER. THE DEALER STATED THAT THE LIGHT MODULE WAS THE CAUSE OF THE FAILURE AND NEEDED TO BE REPLACED. THE CURRENT MILEAGE WAS 64,814 AND FAILURE MILEAGE WAS 64,000.

TL*THE CONTACT OWNS A 2004 MERCURY GRAND MARQUIS. WHILE DRIVING 45 MPH, DEBRIS FROM THE PRECEDING VEHICLE STRUCK THE ROOF OF THE CONTACT'S VEHICLE. THE FAILURE CAUSED THE PAINT TO CHIP. THE CONTACT TOOK THE VEHICLE TO A MECHANIC AND THEY STATED THAT THE PAINT WAS DELAMINATING. THE INSURANCE COMPANY STATED THAT THE VEHICLE WAS DESTROYED. THE POWERTRAIN WAS UNKNOWN. THE CURRENT MILEAGE WAS 60,000 AND FAILURE MILEAGE WAS 50,000.

TL*THE CONTACT OWNS A 2004 MERCURY GRAND MARQUIS. WHILE DRIVING 5 MPH, THE STEERING WHEEL BECAME EXTREMELY HARD TO TURN. THE CONTACT CHECKED THE POWER STEERING FLUID, AND THE FLUID WAS AT THE PROPER LEVEL. A MECHANIC POWER FLUSHED THE POWER STEERING FLUID; HOWEVER, THE PROBLEM CONTINUED TO OCCUR. AS OF JULY 24, 20007, THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS 18,500 AND THE CURRENT MILEAGE WAS 18,900. UPDATED 0201/08. *LJ THE POWER STEERING PUMP WAS REPLACED WITH A RE-BUILT PUMP. UPDATED

STEEL BELT SEPARATION IN MICHELIN ENERGY LX4 225/60R16 DOT M33V F2971AB AT 18,761 MILES. I HAVE PICTURES OF THE TIRE FOR YOU AND STILL HAVE THE ACTUAL TIRE IF YOUR INTERESTED. *TR