2004 MERCURY GRAND MARQUIS Complaints

TL* THE CONTACT OWNS A 2004 MERCURY GRAND MARQUIS. WHILE DRIVING 8 MPH THE VEHICLE DID NOT STOP WHEN THE BRAKE WAS DEPRESSED. HE STATED THAT IT WAS APPROXIMATELY 30 SECONDS BEFORE THE VEHICLE STOPPED. THE ROAD CONDITIONS WERE CLEAR. THE VEHICLE WAS NEVER INSPECTED. APPROXIMATELY FOUR DAYS LATER THE CONTACT EXPERIENCED THE SAME PROBLEM. HE STATED THAT HIS VEHICLE CRASHED INTO A WOODEN POLE. THE VEHICLE WAS TOWED TO A MECHANIC TO REPAIR THE DAMAGE AS A RESULT OF THE CRASH. THE MECHANIC WAS UNABLE TO DIAGNOSE THE FAILURE. THE CURRENT MILEAGE WAS 36,000. *AK

2004 MERCURY MARQUIS REAR SHOCKS WENT BAD. CONSUMER WOULD LIKE REIMBURSEMENT FOR REPAIR WORK DONE. *KB THE CONSUMER NOTICED A SLIGHT BOUNCE COMING FROM THE REAR OF THE VEHICLE. THE CONSUMER WAS INFORMED THE SHOCKS WERE LEAKING OIL. *JB

DT*: THE CONTACT STATED WHILE APPROACHING A STOP UNDER NORMAL BRAKING, THE VEHICLES ENGINE REVS AND SURGES FORWARD. THE BRAKE PEDAL MUST BE DEPRESSED TO THE FLOOR TO STOP THE VEHICLE. THIS HAPPENED 5 TIMES AND THE VEHICLE WAS INSPECTED BY THE DEALER HOWEVER; THE PROBLEM COULD NOT BE DUPLICATED. THE VEHICLE WAS DRIVEN OVER 6,000 MILES WHEN THE PROBLEM RETURNED. IT WAS TAKEN BACK TO THE DEALER FOR SERVICE AND AGAIN THE DEALER WAS UNABLE TO DUPLICATE THE PROBLEM. *AK THE CONSUMER BELIEVED THERE IS A PROBLEM WITH THE TRANSMISSION. UPDATED 04/06/06. *JB

DT*: THE CONTACT STATED WHILE SHIFTING FROM DRIVE TO PARK THE GEAR LOCKED IN REVERSE AND WHILE DRIVING AT LOW SPEEDS AT NIGHT THE HEADLIGHTS WOULD NOT GO FROM LOW BEAM TO HIGH BEAM. ADDITIONALLY, THE TIRES SLOWLY DEFLATE. THE DEALERSHIP WAS ALERTED. THEY REPAIRED THE GEAR COLUMN, HEADLIGHT SWITCH AND SUGGESTED TO CHECK THE TIRES WEEKLY AND ADD AIR.

DT*: THE CONTACT STATED THE HEADLIGHTS FLICKER ON AND OFF WHILE IN USE. AN INDEPENDENT REPAIR SHOP DETERMINED THE LIGHT CONTROL BOX NEEDS TO BE REPLACED.

DT*: THE CONSUMER STATED WHILE DEPRESSING THE BRAKE PEDAL THE VEHICLE ACCELERATED. THE VEHICLE WAS TAKEN TO THE DEALERSHIP THE FIRST TIME; A DIAGNOSTIC TEST WAS PERFORMED ON THE VEHICLE AND THEY WERE UNABLE TO DUPLICATE THE PROBLEM. THE VEHICLE WAS DRIVEN FOR A PERIOD OF TIME AND THE ACCELERATION PROBLEM CONTINUED TO PERSIST. *JB UPDATED 02/24/06. *JB

2004 MERCURY GRAND MARQUIS LOST CONTROL OF VEHICLE DUE TO TIRE WEAR. *TS WHILE DRIVING ON A WET ROAD THE CONSUMER LOST CONTROL OF THE VEHICLE DUE TO WORN TIRES. THE VEHICLE SPUN OFF THE LEFT SIDE OF THE ROAD AND STRUCK A CONTROL WALL. THE CONSUMER SUSTAINED A SORE NECK AND RIGHT SHOULDER. THE VEHICLES SUSTAINED DAMAGE TO THE HOOD, FENDER, BUMPER, GRILL, RF HEADLAMP, RR QUARTER PANEL, REAR BUMPER, TRUNK LID AND THE SPARE TIRE WAS TORN LOOSE (INSIDE TRUNK. *NM

DT: WHILE THE CONTACT'S FRIEND WAS PULLING INTO A PARKING LOT SHE PRESSED ON THE BRAKE PEDAL AND IT HESITATED WHILE STOPPING THE VEHICLE. ON A SEPARATE OCCASION, WHILE STOPPING AT A STOP LIGHT THE ACCELERATOR PEDAL GOT STUCK. THIS CAUSED THE CONTACT'S VEHICLE TO REAR END THE VEHICLE IN FRONT. WHEN THE BRAKE PEDAL WAS PRESSED THE VEHICLE WAS NON RESPONSIVE. THE CONTACT HAD TO TURN THE VEHICLE OFF TO GET IT TO STOP. NO INJURIES REPORTED. THE VEHICLE HAS NOT BEEN TO A DEALERSHIP TO BE INSPECTED CONCERNING THIS PROBLEM.*AK

STOPPED AT RED LIGHT. ENGINE STOPPED. COULD NOT RESTART. WAS TOWED TO LINCOLN/MERCURY DEALER. DIAGNOSIS INDICATED FAILURE OF POWERTRAIN COMMAND MODULE. ACCORDING TO SERVICE MANAGER THIS FAILURE COULD TAKE PLACE AT ANY TIME OR PLACE AND AT ANY SPEED. SUBSEQUENT TO THIS THE HEATER MOTOR BLOWER CONTROL UNIT FAILED.*JB

WHILE WASHING MY WIFE'S VEHICLE I SAW THAT THERE IS A CRACK IN THE SIDE WALL OF THE RIGHT REAR TIRE. A MICHELIN ENERGY XL4 97T P225/60R16 M+S TIRE. THERE IS LESS THAN 30,000 MILES ON THE TIRES. *JB