2006 MERCURY GRAND MARQUIS Complaints

WHILE DRIVING THE REPEATED CHIMING SOUND BEGAN AND A LIGHT ILLUMINATED ON THE DASH DISPLAY. THIS CONTINUED AS LONG AS THE CAR WAS BEING DRIVEN. I DROVE IT TO A PRIVATE REPAIR SHOP THAT MAINTAINS MY VEHICLES. HE DIAGNOSED IT AS THE FAILURE OF THE SEAT BELT PRE-TENSIONER ASSEMBLY. HE CALLED THE SERVICE MANAGE OF ONE OF THE LOCAL FORD MOTOR SERVICE MANAGERS, DESCRIBED THE PROBLEM AND THE SM AGREED THAT IT WAS THE PROBLEM. HE DID THE REPAIRS.. COST TO ME WAS $539.42.. THE REPAIR WAS DONE 2/20/2014. IN JULY 2014 THE SAME CHIMING/LIGHT FLASHING AGAIN OCCURRED. TOOK IT BACK TO MY REPAIR SHOP, HE AGAIN CALLED HIS FRIEND, THE SERVICE MANAGER OF THE SAME FORD DEALERSHIP WHO SAID THIS PROBLEM HAD OCCURRED BEFORE ON OTHER MERCURYS. THIS WAS NOT THE SAME SEAT THAT WAS REPAIRED THE FIRST TIME. I AGAIN PAID $539.82. DURING EITHER THE FIRST OR SECOND ASSEMBLY FAILURE MY PRIVATE SHOP OWNER CONTACTED THE SERVICE MANAGER OF THAT FORD DEALER AND ARRANGED FOR ME TO TAKE MY MERCURY TO HIM, PERSONALLY, AND HE HAD IT CHECKED AND SAID THAT NOT ONLY WAS THIS CORRECTLY DIAGNOSED AND REPAIRS DONE BUT THAT THEY HAD A GOOD MANY MERCURYS THAT HAD THIS PROBLEM.. HE SAID IT WAS NOT A RECALL ITEM. I CALLED THE FORD MOTOR COMPANY, WAS TRANSFERRED TO "SOMEONE" (A FEMALE) WHO SAID THAT THIS PROBLEM WAS NOT A RECALL ITEM, DENIED ME ANY RECOURSE OFFER AND WHEN I STATED I INTENDED TO CONTACT "SOMEONE" ELSE, SAID THAT WAS MY PRIVILEGE. I DID NOT KNOW WHO ELSE TO CONTACT AND THEREFORE HAD TO DROP THE MATTER. I HAVE NOT HAD ANY FURTHER PROBLEM WITH THIS FAILURE AND REPAIR PART. ONLY TODAY DID I HAPPEN TO FIND THIS PROBLEM OFFER ON MY COMPUTER. I'M 87 YEARS OLD AND NOT TOO COMPUTER SAVVY. I DON'T KNOW IF I CAN EXPECT A RESPONSE FROM YOU TO ME BUT HOPE MY PROBLEM WOULD GET ALL THE ATTENTION POSSIBLE. WILL I BE ADVISED OF ANY ACTION TAKEN?. *TR

STRAPS HOLDING THE FUEL TANK BROKE DUE TO RUST. THE TANK FELL OFF. THE RIGHT SIDE OF THE TANK WAS RESTING ON THE GROUND, THE LEFT SIDE HELD UP BY THE FILLER TUBE ONLY.THIS HAPPENED WHILE VEHICLE WAS PARKED IN DRIVEWAY OVERNIGHT. COULD HAVE HAD VERY SERIOUS CONSEQUENCES IF IT HAPPENED WHILE MOVING.

I WAS AT A STOP SIGN. WHEN I GOT READY TO TURN RIGHT, MY STEERING WHEEL TURNED BUT MY TIRES DIDN'T. I HAD IT TOWED TO MY HOME AND THEN TOWED TO A LOCAL FORD COMPANY. I WAS TOLD BY AN EMPLOYEE THERE THAT MY CAR WAS NOT APPROVED FOR THE RECALL REPAIR BECAUSE OF SOME OTHER DAMAGES. THE STEERING GEAR AND COLUMN WENT OUT AS WELL. I WAS TOLD THAT I HAD TO BUY THE PARTS TO FIX THE CAR.

CRUISE CONTROL WILL NOT WORK NOR POWER ON. CIGARETTE LIGHTER OUTLET HAS NO POWER.

TL* THE CONTACT OWNS A 2006 MERCURY GRAND MARQUIS. WHILE DRIVING INTO A PARKING SPACE AT APPROXIMATELY 5 MPH, THE BRAKE PEDAL WAS DEPRESSED AND THE VEHICLE UNINTENDEDLY ACCELERATED AND CRASHED INTO THE SIDE OF A CONCRETE BUILDING. THERE WERE NO INJURIES AND A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE THE FRONT END DAMAGES WERE REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 45,800.

NO ACCIDENT, 2/23/16, THE AIR BAG LIGHT AND CHIMES ACTIVATED WHEN CAR STARTED AND CONTINUED WHILE CAR RAN. VERY DISTRACTING. ALSO, ONCE, THE 'AIR BAG OFF LIGHT' NEAR TOP OF GLOVE COMPARTMENT CAME ON. CHECKED NHTSA SITE AND FOUND MANY COMPLAINTS ABOUT AIR BAGS/SEAT BELT TENSIONERS, AND AIR BAGS NOT DEPLOYING WHICH IS WHY I AM FILING THIS COMPLAINT. -- THIS IS OBVIOUSLY A SAFETY HAZARD, WHY NO RECALL? WILL GO TO MY DEALER IN MARYLAND TO FIND OUT MORE.

STEERING BECAME DIFFICULT, HARD OR CHUNKY STEERING WHILE DRIVING WHEN MAKING TURNS. FORD MADE NEEDED REPAIRS AND REPLACED UPPER STEERING SHAFT. I THOUGHT IT SHOULD HAVE BEEN COVERED UNDER FORD RECALL # 13S08 OR 14S25

TL* THE CONTACT OWNS A 2006 MERCURY GRAND MARQUIS. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE ACCELERATED INDEPENDENTLY WITHOUT WARNING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC BUT THE FAILURE WAS UNABLE TO BE DETERMINED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.

WITH ONLY 30,000 MILES, THE FUEL RAIL ASSEMBLY CORRODED THROUGH, CREATED A PIN HOLE AND SPRAYED FUEL AGAINST THE HOOD ASSEMBLY AND OVER THE ENTIRE TOP OF THE ENGINE. THIS OCCURRED ONLY 2 DAYS AFTER THE VEHICLE HAD BEEN REPAIRED BY FORD FOR THE SAFETY STEERING RECALL. THE VEHICLE WAS REPAIRED AND MECHANIC MENTIONED THAT HE HAS NEVER SEEN THIS BEFORE AND THIS ASSEMBLY SHOULD NOT HAVE CORRODED.

MY 17 YEAR OLD SLID OFF ROAD IN SNOW STORM, HIT TREE HEAD ON, CENTER OF BUMPER CONTACT, BUMPER REINFORCEMENT BAR DRIVEN INTO RADIATOR, BOTH FRAME RAILS BENT, YET NO AIR BAG DEPLOYMENT TOOK PLACE.