2008 MERCURY GRAND MARQUIS Complaints

2008 MERCURY GRAND MARQUIS. CONSUMER STATES VEHICLE WAS RECALLED FOR POOR STEERING. THE CONSUMER WAS IN AN ACCIDENT WHEREBY HE WAS UNABLE TO TURN THE IGNITION KEY OFF AND SHIFT THE GEAR . *TGW

WHILE DRIVING UP A SHORT MODERATE GRADE, THE CAR ENGINE SHUT OFF. THE BATTERY (NEARLY NEW) WAS FINE AND THE DASHBOARD LIGHTS WERE DISPLAYED WITH ICONS LIT. THE STEERING WAS AFFECTED AND THE CAR DRIFTED TO A STOP ON A LEVEL SURFACE. I WAS SUCCESSFUL IN RESTARTING THE CAR ON THE FIRST TRY AND THIS INCIDENT HAS NOT RECURRED. I DID NOT MAKE NOTE OF WHAT THE DASHBOARD LIGHTS WERE, AS I WAS MORE INTERESTED IN RESTARTING THE CAR. I DO HAVE A RATHER HEAVY KEY SET (HEAVIER THAN MOST). *TR

NHTSA RECALL 13V385 STEERING DEALERSHIP HAS INDICATED THAT REPAIR PARTS ARE NOT AVAILABLE. INITIAL NOTICE 10/2013 SAFETY RECALL NOTICE 13S08. *TR

TL* THE CONTACT OWNS A 2008 MERCURY GRAND MARQUIS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 13V385000 (STEERING) AND STATED THAT THE PARTS WERE NOT AVAILABLE. THE DEALER ADVISED THAT PART WAS NOT AVAILABLE TO COMPLETE THE REQUIRED REPAIRS. THE MANUFACTURER WAS CONTACTED AND PROVIDED AN UNREASONABLE DATE FOR WHEN THE VEHICLE WOULD RECEIVE THE RECALL SERVICE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. *TR

TL* THE CONTACT OWNS A 2008 MERCURY GRAND MARQUIS. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 5 MPH AND ATTEMPTING A LEFT TURN, A LOUD ABNORMAL NOISE WAS HEARD FROM THE VEHICLE AS THE POWER STEERING ASSIST FAILED. THE CONTACT LOST STEERING CONTROL OF THE VEHICLE AND CRASHED INTO A DITCH, CAUSING THE AIR BAGS TO DEPLOY. THE CONTACT SUSTAINED INJURIES TO THE LEFT HIP AND RIGHT LEG. A POLICE REPORT WAS FILED OF THE INCIDENT. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC, WHO DIAGNOSED THAT THE VEHICLE WAS DESTROYED AND COULD NOT BE REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 47,000.

WHEN REVERSING OUT OF DRIVEWAY CAR ACCELERATED ON ITS OWN. PRESSED BRAKES BUT CAR STILL MOVED BACKWARDS. HAVE SKID MARKS IN DRIVEWAY TO SHOW FOR IT. THREW CAR INTO NEUTRAL AND TURNED OFF ENGINE. RESTARTED AND EVERYTHING SEEMED NORMAL. DROVE CAR ON TRIP AND WHEN REDUCING SPEED TO SLOW DOWN BY PUSHING ON BRAKE CAR AGAIN ACCELERATED AND NEARLY HIT ANOTHER CAR. AGAIN THREW CAR INTO NEUTRAL AND TURNED OFF ENGINE. AND AGAIN WHEN RESTARTING CAR EVERYTHING SEEMED NORMAL AGAIN. WIFE IS EXTREMELY AFRAID OF DRIVING CAR. TOOK CAR TO DEALER WHERE IT WAS PURCHASED AND WAS TOLD THAT IT MAY HAVE BEEN THAT I PUSHED THE BRAKE AND GAS PEDAL AT THE SAME TIME, THIS HOWEVER, I BELIEVE IS NOT THE CASE. DEALERSHIP HOWEVER KEPT THE CAR FOR FURTHER INVESTIGATION AS TO WHAT THE PROBLEM MAY BE. WILL HEAR IN A DAY OR TWO. *TR

VEHICLE WAS PURCHASED USED IN JUNE, 2011. WHILE BRAKING FOR A STOP LIGHT, VEHICLE SUDDENLY ACCELERATED. HAD TO FORCEFULLY PUMP BRAKES TO STOP VEHICLE FROM HITTING VEHICLE IN FRONT. CAR RETURNED TO NORMAL OPERATION AS SOON AS I GOT IT STOPPED. HAVE HAD SIMILAR INCIDENTS A COUPLE OF TIMES BEFORE, ALTHOUGH NOT AS BAD AS THIS ONE, HOWEVER, AT THAT TIME I THOUGHT MAYBE I HAD ACCIDENTALLY PRESSED THE ACCELERATOR WHILE BRAKING. I KNOW THAT WAS NOT THE CASE THIS TIME. *TR

TL* THE CONTACT OWNS A 2008 MERCURY GRAND MARQUIS. THE CONTACT STATED THAT WHILE DEPRESSING THE BRAKE PEDAL AND DRIVING APPROXIMATELY 5 MPH, THE RPM READING INCREASED AS THE VEHICLE JERKED FORWARD. THE CONTACT STATED ALL THE WARNING LIGHTS ON THE INSTRUMENT PANEL ILLUMINATED. THE FAILURE RECURRED VARIOUS TIMES CAUSING A CRASH. THE CONTACT WAS DRIVING APPROXIMATELY 60 MPH WHEN THE VEHICLE ACCELERATED, CAUSING THE CONTACT TO CRASH INTO A GUARD RAIL AND A CONCRETE WALL. THE POLICE REPORTED TO THE SCENE AND A REPORT WAS FILED. THE VEHICLE WAS TOWED TO THE DEALER FOR DIAGNOSIS WHERE THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 17,869. *TR

I WAS DRIVING ON THE INTERSTATE GOING ABOUT 65 MPH. I ACCELERATED RAPIDLY TO PASS A SEMI WHEN I WAS GETTING CLOSE TO MY EXIT. AFTER PASSING THE SEMI I LET MY FOOT OFF OF THE ACCELERATOR BUT THE VEHICLE DID NOT SLOW DOWN. I APPLIED THE BRAKE PEDAL BUT THE VEHICLE KEPT ACCELERATING FOR ABOUT 5 SECONDS. AFTER THAT I HEARD AN AUDIBLE "CLUNK" COME FROM THE ENGINE COMPARTMENT AND THE VEHICLE RETURNED TO NORMAL OPERATION. THIS IS THE SECOND TIME THIS HAS HAPPENED THE FIRST WAS A MONTH AGO ACCELERATING RAPIDLY FROM A STAND STILL POSITION. IN NEITHER CASE DID I WRECK OR GET A SPEEDING TICKET. *TR

VEHICLE WAS COMING OFF OF A HIGHWAY EXIT RAMP DOING AROUND 40-45 MPH AND IN THE MIDDLE OF THIS TURN THE DRIVER LOST HIS CONTROL OF HIS STEERING CAUSING THE VEHICLE TO VEER INTO ONCOMING TRAFFIC ALMOST CAUSING A HEAD ON COLLISION. UPON INSPECTION OF VEHICLE FOUND THAT A STERRING COLUMN SHAFT WICH IS ONLY HELD IN PLACE BY A PLASTIC RETAINER AND CONSIST OF 4 CLIPS, 2 OF THE CLIPS WERE BROKEN CAUSING THE COLUMN SHAFT TO SLIDE APART AND HAVE LOSS OF STEERING. SO FAR THE ONLY FIX FROM FORD IS TO SELL YOU A NEW STERRING COLUMN 7W1Z-3C529-A THIS PART IS DESIGNED THE SAME WAY AS THE OLD PART WAS. THIS ISSUE COULD CAUSE A FATAL ACCIDENT, I AM A MECHANIC WITH A GOVERMENT AGENCY WITH MANY OF THESE VEHICLES IN OUR FLEET. I URGE YOU TO PLEASE LOOK INTO THIS ISSUE AND ASK FOR A RECALL WITH THESE VEHICLES BEFORE A LIFE IS LOST! *TR