1999 MERCURY GRAND MARQUIS Complaints

ON JAN. 25, 2006 I STOPPED AT A REST AREA TO PUT WINDSHIELD WASHER FLUID IN MY CAR. THE HYDRAULICS ON THE HOOD FAILED, CAUSING THE HOOD TO SLAM SHUT ON MY ARM. THE HOOD LATCHED AND THE LATCH WAS JAMMED DUE TO MY ARM BEING CAUGHT UNDER THE HOOD. TWO ODOT WORKERS FINALLY CAME TO HELP ME. THEY COULD NOT OPEN THE HOOD BY USING THE HOOD RELEASE IN THE CAR, NOR BY USING THE RELEASE UNDER THE HOOD. THEY HAD TO PRY OPEN THE HOOD, FOR ME TO PULL MY ARM OUT. MY ARM WAS PINNED FOR 20 MINUTES. I HAVE BEEN LEFT WITH A PERMANENT DISABILITY IN MY RIGHT ARM AND HAND. I AM IN CONSTANT EXCRUTIATING PAIN WHICH I WILL HAVE TO LIVE WITH FOR THE REST OF MY LIFE. *NM

DT*: THE CONTACT STATED, AS THE BREAK PEDAL WAS RELEASED TO BEGIN A LEFT TURN, THE VEHICLE WAS REAR ENDED BY ANOTHER VEHICLE. THE DRIVER SIDE SEATBELT RETRACTOR FAILED TO LOCK, CAUSING THE CONTACT'S HEAD TO HIT THE STEERING WHEEL, WHICH RESULTED IN AN INJURY. A POLICE REPORT WAS FILED AND A COMPLAINT WAS FILED WITH THE MANUFACTURER.

CRACKING PLASTIC INTAKE MANIFOLD ON MERCURY V-8 CAR OVER HEATS DUE TO WATER/COOLANT LEAKING LOOKING INTO GETTING FIXED. *JB

EXPERIENCED FUEL PUMP FAILURE IN VEHICLE WHILE CROSSING DESERT EN ROUTE TO DESTINATION, WITHOUT ANY WARNING NOTICE, CAUSING UNNECESSARY DELAY, EXPENSE,ANXIETY, & FRUSTRATION. *NM

1999 MERCURY GRAND MARQUIS SEAT BELT BUCKLE MALFUNCTIONED.*MR THE CONSUMER'S NEPHEW WAS UNABLE TO UNBUCKLE THE SEAT BELT LOCATED ON THE REAR OF THE VEHICLE. HE HAD TO WIGGLE OUT OF THE SEAT BELT TO EXIT THE VEHICLE. FURTHER ATTEMPTS AT UNLOCKING THE SEAT BELT BUCKLE WERE UNSUCCESSFULLY. *NM

I HAVE A 1999 MERCURY GRAND MARQUIS. THE PLASTIC INTAKE MANIFOLD CRACKED. I HAVE LEARN THAT THIS IS A PROBLEM ALOT OF PEOPLE HAVE WITH THE FORD VEHICLES.

DT: THE HEADLIGHT COVERS HAVE LOST THEIR PROTECTIVE COATING WHICH RESTRICTS OVER HALF OF THE LIGHT VISIBILITY DRIVING IN DARK CONDITIONS OR AT NIGHT. TOOK TO A DEALER AND SERVICE MANAGER SAID THIS WAS AN ISSUE WITH THESE VEHICLES FOR ABOUT 3 YEARS BEFORE THE TYPE OF PLASTIC WAS CHANGED ON THEM. CONSUMER HAS NOT HAD THIS REPLACED. *NM

DT: CAR IS HAVING A PROBLEM WITH THE NUMBER 15 FUSE. THIS FUSE IS RESPONSIBLE FOR THE DASHBOARD, INTERIOR LIGHTS, DOOR LOCKS, TEMP CONTROL, HAS BEEN REPLACED 5X. DEALER REPORTSCANT FIND PROBLEM. DEALER REPORTS THERE IS NO REPAIR FOR VEHICLE. NO OTHER PROBLEMS WITH VEHICLE. OWNERS MAIN CONCERN IS THAT YOU CANT SEE THE SPEED WHEN DRIVING, ESPECIALLY AT NIGHT.

COMPLETE CRACKING OF PLASTIC INTAKE MANIFOLD CAUSING COMPLETER LOSS OF COOLANT AND $1400 REPAIR WITH THE NEW REPLACEMENT METAL MANIFOLD.

MY 1999 MERCURY GRAND MARQUIS HAS A PERSISTANT OIL LEAK FROM THE RIGHT REAR OF THE ENGINE HEAD THAT IS EXACTLY AS DESCRIBED IN FORD MOTOR COMPANY'S TECHNICAL SERVICE BULLETIN 02-22-07.*AK THE DEALERSHIP, IRVINE LINCOLN MERCURY, HAS HAD THREE TRIES TO CORRECT THE PROBLEM UNDER WARRANTY AND HAVE FAILED TO SUCCEED. THE WARRANTY EXPIRED LAST MONTH AND NOW THEY SAY THAT I WILL HAVE TO PAY TO HAVE THE PROBLEM REPAIRED EVEN THOUGH THE UNRESOLVED COMPLAINT CONDITION GOES BACK WELL INTO THE WARRANTY PERIOD.