2002 MERCURY GRAND MARQUIS Complaints
View complaints related to 2002 MERCURY GRAND MARQUIS. The complaints found here are submitted by actual consumers with first hand experience. There are more than 80 complaints submitted for the 2002 MERCURY GRAND MARQUIS. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2002 MERCURY GRAND MARQUIS- COLUMBIA, SC
PROBLEMS WITH MY WIFE'S 2002 MERCURY GRAND MARQUIS LS NOT CRANKING AT ODD TIMES. I HAVE CRANKED UP THE CAR, AND DRIVEN IT INTO THE GARAGE, THEN GO BACK OUT A COUPLE MINUTE LATER - 15-30 MINUTES - AND THE CAR WOULD NOT CRANK. THE LAST TIME I PULLED THE CAR INTO THE GARAGE ONE EVENING AND WHEN MY WIFE WENT TO GO TO WORK THE NEXT MORNING IT WOULD NOT CRANK. THE DEALER'S SERVICE DEPARTMENT CAN NOT FIND A PROBLEM. HOWEVER, THE LEFT TURN SIGNAL WENT OUT ABOUT A YEAR AGO, REQUIRING A MODULE BE REPLACED. AFTER THAT WE NOTICED THE FOOT PEDAL ADJUSTMENT DIID NOT WORK AND A LOOSE CONNECTION WAS FOUND TO BE THE PROBLEM. THE STARTING PROBLEMS DID NOT START UNTIL AFTER THE TURN SIGNAL MODULE WAS REPLACED. I HAVE FOUND OTHER INCIDENTS OF PROBLEMS WITH THE IGNITION SWITCH FOR THIS MODEL MERCURY. *AK
Source: NHTSA WEB SITE -
2002 MERCURY GRAND MARQUIS- SEYMOUR, TN
WHILE DRIVING AT 30 MPH CONSUMER HEARD A NOISE IN THE FRONT OF THE VEHICLE. IT WAS A WHISPERING AIR SOUND. *AK *MR
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2002 MERCURY GRAND MARQUIS- SAN ANTONIO, TX
THE CONSUMER STATED THE FRONT END OF THE VEHICLE WAS LOWER THAN NORMAL WHICH CAUSED DAMAGE TO THE FRONT END WHEN PARKING. THE DEALERSHIP PROVIDED A TEMPORARY FIX BY PUTTING SHIMS UNDER THE FRONT END. WHILE DRIVING AT 15 MPH IN THE RAIN, THE VEHICLE SUDDENLY LOST POWER STEERING. THE CONSUMER HAD TO USE EXCESSIVE FORCE TO STEER. THIS RESULTED IN INJURIES TO THE CONSUMERS ARM. THIS FAILURE WAS DUE TO THE TENSIONER PULLEY FALLING OFF. THE PARTS WERE REPLACED. THE DRIVER SIDE SEAT BELT PLATE FAILED TO LOCK IN THE BUCKLE. THE DEALERSHIP REPLACED THE ENTIRE SEAT BELT ASSEMBLY. *JB ALSO, FRONT RIMS HAVE EXCESSIVE BRAKE DUST. DEALER INSPECTED BRAKES, BUT WEREN'T ABLE TO DUPLICATE CONCERN OF CONSUMER. *LA
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2002 MERCURY GRAND MARQUIS- PRAIRIEVILLE, LA
ALL FOUR TIRES WERE REPLACED DUE TO BELT FAILURE WHICH HAD PROTRUDED THROUGH THE TIRES. *AK *JB *NLM
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2002 MERCURY GRAND MARQUIS- GREAT NECK, NY
WHILE WAITING AT A STOP ENGINE STARTED TO REV TO A HIGH RATE. DRIVER SHIFTED INTO NEUTRAL TO HELP RESOLVE THE PROBLEM, WHICH FAILED. HAS BEEN IN CONTACT WITH MECHANIC, AND CAUSE OF PROBLEM HAS YET TO BE DETERMINED.*AK
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
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2002 MERCURY GRAND MARQUIS- PALISADES PARK, NJ
WHILE DRIVING SUSPENSION IS VERY BOUNCY, WHICH CAUSES VEHICLE TO BECOME UNCONTROLLABLE. *AK
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2002 MERCURY GRAND MARQUIS- CHATSWORTH, CA
THE REAR PASSENGER SIDE TIRE BLEW OUT WHILE DRIVING. MICHELIN 97SM+S/MODEL-SYMMETRY. *AK THIS CAUSED THE VEHICLE TO FISHTAIL. *SCC *JB
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2002 MERCURY GRAND MARQUIS- SO. HOLLAND, IL
THIS IS A CONCERN AND I AM WONDERING, IF IT SHOULD IN FACT BE A COMPLAINT. I PURCHASED A 2002 MERCURY MARQUIS ON JUNE 12TH OF 2003. I WAS ASSURED THIS, AS OTHER AUTOS HAD BEEN CHECKED OUT AND IN GOOD ORDER. I AM NOW NOTICING THE IGNITION KEY SOMETIMES DOES NOT TURN WHEN I AM TRYING TO START THE CAR. EQUALLY IMPORTANT, I RAN A CARFAX REPORT AND DISCOVERED ON 11/18/02 THIS CAR HAD 27,262 MILES. WHEN I PURCHASED IT, AND BECAUSE OF THE MILEAGE, WHICH AT THAT TIME WAS 27,279 I WAS ASSURED THIS WAS A GOOD CAR. I FIND NOW, THAT IT WAS NOT THE RETIRED, SENIOR CITIZEN WHO WANTED A NEW AUTO TRADE IN, BUT THIS WAS A RENTAL CAR FROM BURLINGGAME, CA. NOW I AM WONDERING IF I SHOULD BE CONCERNED THIS CAR WAS SITTING FOR 8 MONTHS AND THUS ONLY HAD 17 MILES MORE IN JUNE THAN IN NOVEMBER? OR BE SUSPECT ABOUT THE ODOMETER BEING ROLLED BACK? IT JUST DOESN'T SEEM ACCURATE A 2002 WOULD ONLY HAVE 17 MILES MORE IN 8 MONTHS FROM NOV. 2002 TO JUNE 12, 2003.THANK YOU.
Source: NHTSA WEB SITE -
2002 MERCURY GRAND MARQUIS- DREXEL HILL, PA
WHEN THE CONSUMER APPLIED THE BRAKE HIS FOOT ALSO HIT THE ACCELERATOR PEDAL WHICH CAUSED THE VEHICLE TO ACCELERATE SUDDENLY. THE VEHICLE TURN SIGNAL WERE INOPERATIVE AND THE IGNITION KEY WAS HARD TO TURN AT TIMES. *JB *CB *NLM
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2002 MERCURY GRAND MARQUIS- STUART, FL
WHILE DRIVING TWO FRONT TIRES EXPERIENCED TREAD SEPARATION (P225/60R16 ORIGINAL EQUIPMENT) . *TS *TT *NLM
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE