1999 MERCURY GRAND MARQUIS Complaints

WHILE DRIVING 30 MPH FRONT DRIVER'S SIDE TIE ROD FELL OFF. AS A RESULT, THE STEERING WHEEL WAS UNABLE TO TURN IN EITHER DIRECTION. THE CAUSE HAS YET TO BE DETERMINED. *AK THE ORIGINAL TIE ROD END WAS ASSEMBLED WITH NO GREASE AND COULD NOT BE GREASED. *BF *NM

WHILE PARKING AT A LOW SPEED, THE FRONT RIGHT TIE ROD FELL OFF. THE CONSUMER HAD THE VEHICLE TOWED. THE DEALERSHIP REPAIRED THE TIE ROD. *JB...OTHER TIE ROD ON LEFT SIDE WAS ABOUT TO FALL OFF AND THE OTHER TWO WERE BADLY WORN. NO PLACE TO GREASE, SO IT MUDT BE LIFE TIME. *AK

WHILE SITTING IN TRAFFIC ACCELERATOR CABLE SNAPPED, CAUSING CONSUMER'S VEHICLE TO STRIKE THE VEHICLE IN THE FRONT. *AK......CENTRAL COLLISION CENTOR OF NEW LENOX, INC 114 OAK STREET, NEW LENOX,IL 60451 REPLACED THE CABLE, AN DNOT THE DEALER. CONSUME RHAS THE OLD PARTS. *AK

VEHICLE'S PASSENGER SIDE FRONT TIRE BLEW OUT AND WHILE CHANGING THE TIRE THE JACK COLLAPSED.*MR THE JACK THE CONSUMER WAS NEW SINCE THIS WAS THE FIRST TIME THE VEHICLE EVER HAD A FLAT TIRE. THE CONSUMER TOOK THE JACK TO THE LOCAL DEALER WHO OFFERED TO ORDER A NEW ONE WHICH WOULD HAVE TO BE PAID FOR. THE CONSUMER REFUSED THE OFFER ESPECIALLY SINCE THE REPLACEMENT WAS THE SAME AS THE ONE THAT COLLAPSED. THE CONSUMER BELIEVES THE JACK IS NOT SUFFICIENT TO RAISE THE VEHICLE. *NM

WHILE DRIVING 55 MPH A LOUD NOISE WAS HEARD COMING FROM THE FRONT. VEHICLE THEN STALLED. CONSUMER RESTARTED THE VEHICLE AND PULL OVER. THEN, CONSUMER NOTICED THAT OIL LEAKED UNDERNEATH. CONSUMER DROVE VEHICLE TO THE DEALER FOR INSPECTION, AND MECHANIC DETERMINED THAT THE CYLINDER HEAD CRACKED, AND NEEDED TO BE REPLACED (20794 MILES). *AK RECENTLY THE CONSUMER NOTICED ANOTHER OIL LEAK WHICH APPEARED TO BE THE SAME AS THAT FROM THE FIRST CYLINDER HEAD. THE SERVICE MANAGER INSPECTED THE VEHICLE AND CONCLUDED THAT OIL WAS LEAKING FROM THE CYLINDER HEAD AGAIN (59700 MILES). *NM

INTAKE MANIFOLD BLEW OUT, SENDING FUEL INTO THE ENGINE. THE INTAKE MANIFOLD WAS REPLACED. *AK

I HAD TO FIX THE LEAK 3 TIMES. FINALLY, MY MECHANIC NOTICED THE CRACK ON THE INTAKE MANIFOLD. IT IS MADE OF HARD PLASTIC! WHAT IN THE WORLD ANYONE WOULD DESIGN SUCH PART IN PLASTIC? HOW CAN SUCH MATERIAL SUSTAIN EXTREME HEAT FOR LONG PERIODS OF TIME. I PURCHASED NEW ONE AND IT IS PLASTIC AGAIN WITH A LITTLE IMPROVEMENT. BUT IT IS MOSTLY PLASTIC AGAIN. I BELIEVE THIS IS SERVICE SCAM. YOU MAKE PARTS TO ONLY LAST 4 YEARS AND MAKE MONEY FROM SELLING AUTO PARTS. THE DEALERSHIP PERSON SOLD ME THE PARTS STATED THAT HE HAD SOLD 6 OF THEM LAST WEEK ALONE AND HE HAS IT IN STOCK ALL THE TIME. YOU KNOW THE PROBLEM BUT FAILED TO INFORM CONSUMERS. I WANT A SATISFACTORY ANSWER BEFORE BUYING ANOTHER AMERICAN CAR.

PROBLEM: THE CAR WAS DIAGNOSED WITH A LEAKING HEAD GASKET & DEFECTIVE MANIFOLD. COST TO REPAIR $2504.80 (I PAID IT) I BROUGHT THE CAR IN ON 11/17/03 AND GOT IT BACK 11/20/03. I WAS TOLD THE REPAIR WAS COMPLETE. AS I DROVE IT OFF THE LOT THE CAR SHIMMIED AND STALLED. THE CAR WAS BROUGHT RIGHT BACK AND THEY STILL ARE WORKING ON IT AS OF 11/21/03 9AM. HISTORY OF PROBLEM AT FORD: FORD HAS ISSUED THE FOLLOWING TECHNICAL SERVICE BULLETINS FOR THESE TWO PROBLEMS ( FROM WWW.ALLDATA.COM ) 03-6-2 MAR 03 ENGINE - OIL LEAK FROM R/H CYLINDER HEAD GASKET 02-1-4 JAN 02 ENGINE HEAD GASKET - APPROVED REPLACEMENT PROCEDURES 01-21-10 OCT 01 ENGINE - OIL LEAKING FROM HEAD GASKET 02-2-2 INTAKE MANIFOLD - CROSS-OVER CHANNEL COOLANT SEEPAGE ACCORDING TO WWW.LEMONAIDCARS.COM ( WWW.GM-V6LEMONS.COM/MEDIAATTN.HTM )THE FORD 4.7 LITER HAS HAD THESE PROBLEMS BEFORE AND CAUSED FORD TO EXTEND WARRANTIES TO 6 YRS./ 75,000 MILES ON OLDER MODELS (WWW.AUTOSAFETY.ORG/ARTICLE.PHP?DID=121&SCID=59 ). THEY ALSO KNOW THE MANIFOLD PART USED TO ORIGINAL MAKE THE ENGINE IS DEFECTIVE. THE REPAIRS ARE COSTING ME $2504.80 WITH NO HELP FROM THE DEALER OR MANUFACTURER. *LA

BRAKE PROBLEMS WITH THE 1999 MERCURY GRAND MARQUIS.*MR DEALER WAS NOTIFIED. *CB

THE CONSUMER TOOK THE VEHICLE IN FOR AN OIL CHANGE AND THE MECHANIC STATED THAT THE LEFT TIE ROD NEEDED TO BE REPLACED BECAUSE THERE WAS TOO MUCH PLAY IN THE TIE ROD. *NLM